How to effectively manage the workshop

The following information is reproduced for reference

Function of workshop management

(1). Formulating plans

Planning is the first priority of any economic management work Function; it is the common characteristic of all modern large-scale production; it is the guide for all work; it is an important tool for mobilizing and organizing enterprise employees to complete the products that users need.

The planning function of workshop management is first to formulate the activity goals and various technical and economic indicators of the entire workshop. It can enable each process and even every employee to have clear goals, and can integrate various production links with each other. The connection and coordination closely integrate the human, financial and material elements to form a complete production system.

With a plan, there is a direction and goal for action; with a plan, there is a basis for inspection and improvement of work; with a plan, there is a scale for measuring the work results of each unit and each employee. .

The workshop does not participate in business activities outside the factory. The basis for the workshop's planning is the plan issued by the enterprise and the actual resource situation of the workshop. In addition to formulating production operations and target policies every year, the workshop mainly formulates production operation plans, quality and cost control plans, and equipment maintenance plans on a quarterly, monthly, daily, and hourly basis.

(2) Organization and command

Organization and command is an indispensable prerequisite for performing other management functions. It is necessary to complete the workshop plan, ensure production, develop balanced development, and make adjustments. An important part.

The functions of workshop organization and command: First, establish and improve management organization and operation organization according to the goals of the workshop, such as the setting up of management institutions, the selection and deployment of management personnel, the organization and distribution of labor force, etc. The second is to arrange, schedule, guide, and supervise work sections, teams, and employees through organizations and systems, using leadership skills to move their activities toward the established goals and maintain coordination of actions among them.

(3) Supervision and control

Supervision is to inspect and supervise the implementation of various management systems, the implementation of plans, and the implementation of superior instructions to make them come true. management activities. Control is a management activity that compares actual implementation with established goals, plans, and standards to identify gaps, identify causes, and take measures during the execution of plans and various production and operation activities.

(4) Production services

Since the workshop is the unit that directly organizes production, production services are very necessary as a function of workshop management.

The content of production services: First, technical guidance. During the production process, employees should often be helped to solve technical problems, including improving process processes, equipment modifications and innovations, etc.; second, the use of workshop equipment Service and maintenance services; the third is material and power services, etc.; the fourth is to help sections and teams coordinate and contact units outside the workshop; the fifth is life services.

(5) Encourage morale

The foundation of the business performance of an enterprise lies in the morale of workers at the workshop production site. Because, under certain conditions, people are the decisive factor, and the workshop is responsible for directly stimulating employee morale. Stimulating morale means mobilizing the enthusiasm and creativity of employees through various methods, extensively recruiting employees to participate in management activities, giving full play to their experience and knowledge, so that people's potential can be fully realized, work efficiency improved, and the completion of workshop tasks ensured.

All functions of workshop management are interconnected and mutually reinforcing. Those who perform these functions include the workshop director, deputy director, section leader, team leader and workshop functional personnel.

How to manage the workshop

1. As an excellent production workshop manager, he should be an active promoter of the company's corporate culture. A country has a national essence that other countries do not have; a nation has a national spirit that is different from other nations; even individuals have their own distinctive spiritual pillars! In this way, the country can prosper, the nation can endure for a long time, and individuals can persevere. As an enterprise, its spiritual pillar and soul is "corporate culture". Looking at the world's top 500 companies, they all attach great importance to and actively promote the company's corporate culture. If you want to do a good job in production workshop management, as an excellent production workshop manager, your first job is to actively promote the company's corporate culture and use corporate culture to educate and motivate employees.

By promoting corporate culture, employees can understand the company's development history, enhance their trust in the company, and make them love the company; by promoting corporate culture, employees can understand the company's goals, vision, and development trends, and improve employees' confidence in the company. This will strengthen their loyalty to the company and their willingness to contribute; through the promotion of corporate culture, employees can understand the company's various systems, make them clear about their personal development goals, and establish a sense of competition, thereby promoting the company's production and development. We must be good at taking advantage of various opportunities and occasions to actively promote corporate culture so that corporate culture can be ubiquitous and pervasive.

2. As an excellent production workshop manager, you should be able to formulate and implement reasonable management systems. There is no circle without rules. Any group that loses the restraint of discipline is bound to be like a piece of loose sand with no fighting power at all. As an excellent production workshop manager, you must not only be familiar with and implement the company's existing management system, but also gradually establish and improve the management system of the workshop, formulate behavioral norms for employees, draft documents with emphasis on operability, and try to make everyone Each action has clear regulations, which are updated in a timely manner based on user feedback. There are no regulations to follow, and there are regulations to follow, and employees' behavior is regulated from all aspects. Through daily inspection and supervision, we gradually cultivate employees' good working habits, encourage employees to consciously follow the procedures, solidify good behaviors, correct wrong behaviors, and lay a solid foundation for the formalization of workshop management.

3. As an excellent production workshop manager, he should be an advocate and implementer of safe production. Safety For the sake of production, production must be safe. Safety production is the most fundamental guarantee for the development of enterprises and society. Different types of work require different safety measures at different locations and at different times. Safety production measures and rules in production workshops can be summarized as the management and regulation of the five major elements of "people, machines, materials, environment, and laws".

① "People" means the management of people. Safety management is ultimately about people management. The personnel requirement procedures for production workshop positions should be very standardized. For new employees in the workshop, based on the detailed information of the personnel recommended by the company, they will first form a preliminary intention to fix their positions, and then go to auxiliary positions for a period of time. During this running-in period, the workshop uses the employee's sense of responsibility as the most basic evaluation criterion, and then conducts an overall evaluation based on the employee's operational skill level, proficiency, etc., forms written information, and feeds it back to the company to implement job placement. For those who are initially assessed as unable to perform the position, the workshop will improve the employee's comprehensive ability through training, re-education and other means to achieve the purpose of becoming competent. Employees who are no longer qualified will be refused employment.

In daily production, workshop managers should focus on communicating with employees and increase employees' work confidence and passion through praise, encouragement, rewards and other motivation methods.

② "Machine" refers to the management of machinery and equipment. Machinery and equipment are the material conditions for enterprises to carry out production activities and are the primary guarantee for safe production. As a production workshop manager, you should customize an "Equipment Responsibility Tag" for each piece of equipment based on the complexity of equipment maintenance, and assign a dedicated person to take responsibility. The company conducts on-site management inspections from time to time and establishes a matching reward and punishment system to enable each equipment responsible person to form a good habit of consciously maintaining equipment. When employees hand over shifts, they must have handover records of the operation of machinery and equipment. Once any abnormalities in the operation of machinery and equipment are discovered, they can be reported and maintained in a timely manner. In addition, machine equipment operation training or theoretical training should be organized regularly to achieve safe operation.

③ "Materials" refers to the management of materials. Material management is a basic factor in safe production. Due to the particularity of chemical materials, material properties change very quickly, that is, from low temperature to high temperature, from low pressure to high pressure, from thin to thick, and a series of reactions, accompanied by a series of reactions. The addition of all kinds of materials can be completed in an instant. The workshop should start with material picking personnel and should receive professional training so that they are familiar with the process flow, familiar with the chemical and physical properties of each material, and can accurately calculate the materials needed for a day. For materials that are not suitable for storage, it is strictly prohibited to stay in the workshop and must be collected and used immediately. Material picking personnel must conduct timely inspections of warehouse raw materials, and it is strictly prohibited to bring unqualified raw materials into the workshop. To this end, the workshop should also establish a special assessment system to cultivate employees' serious and careful work style.

④ "Environment" refers to the management of the environment. The environment can directly affect production safety and is also a prerequisite for creating high-quality products.

As a production workshop manager, you should combine the 5S management ideas of "arrangement, rectification, sweeping, cleanliness, and literacy", take on-site management as the starting point, carry out self-inspection and mutual inspection, and formulate corresponding detailed rules based on the actual situation of the workshop. The placement of various supplies and tools in the workshop should be standardized and become a habit. Production workshop managers should encourage employees to actively participate in "rational suggestions" activities, discover and explore various effective suggestions for improving on-site management, and analyze, improve and implement relevant suggestions to achieve the purpose of continuous improvement.

⑤"Method", that is, operating method, instruction book. The operating method is the route that guides the operation, and the route cannot be changed during the operation. Some operators, especially new employees, often have doubts about the operation methods. As a production workshop manager, in addition to explanations, experienced operators should also be sent to teach them step by step until they fully understand and master them. In order to reduce potential safety hazards, the workshop should also conduct irregular inspections based on original records and display recorders to remind operators to remain vigilant at all times and ensure that operations are completely consistent with regulations. For each different position, the workshop should also formulate functional assessment rules for each position, with one small assessment per week and one large assessment per month. Rewards and penalties will be based on the regulations stipulated in the assessment rules to further improve the operator's level of care in the operating process. .

In short, as a production workshop manager, you must clearly understand that safety production is not a phased task, but a long-term and continuous project. Safety production management should also focus on the following four aspects:

① Safety management must be unswervingly people-oriented. The first is that the management must update their concepts and get rid of the conservative thinking of sticking to the rules and not wanting to make progress; the second is that they must work hard on employees, blocking the quality, employment and ideological aspects of employees, and everything must be done according to standards. We must be good at studying the ideological trends of employees and eliminate hidden dangers before and after the job; then we must improve work methods and methods, focus on using flexible and diverse forms to carry out work, be strict but not rigid, pay attention to emotional investment, and create a harmonious team atmosphere .

②Safety management must focus on the control of the operating process. The first is to establish a management assessment mechanism, and managers must strengthen inspection and supervision of the on-site operation process, truly discover and deal with potential safety hazards in the dynamic process, and eliminate formalism; the second is to assess and inspect grassroots departments to ensure that the results are consistent with the process. In combination, on the basis of in-depth on-site actual investigation and research, carry out results inspection to eliminate one-sidedness.

③ Safety management must realize the transformation from external management to team self-management. First of all, we must establish a team assessment mechanism, establish a level-by-level assessment framework for workshop assessment teams, team assessment groups, and group assessment positions, delegate responsibilities, rights, and benefits to teams, and turn responsibilities and powers into pressure and motivation to mobilize each employee's ability. Be proactive, consciously and proactively participate in safety management, and realize self-control, mutual control, and other control in safety management. Only by realizing the self-management of the team can we truly solidify the first line of defense from the foundation.

④ Safety management should take precautions in advance, move the gate forward, and focus on typical cases. First, we must take the initiative, seek pressure on ourselves, and dare to expose our scandals. For outstanding safety hazards, we must seize typical examples and expand educational analysis to shock those responsible and educate employees. The second is to focus on establishing preventive measures, highlighting the prevention-oriented approach, quickly formulating preventive measures and resolutely correcting outstanding problems discovered in daily inspections and management work, identifying key people and key positions in the work, and focusing on key issues. Control to prevent problems from occurring.

4. As an excellent production workshop manager, you should pay attention to avoid all kinds of unnecessary waste and save costs and resources. In the general production process, a lot of "waste" will be generated in daily work. In fact, in production management, "seven types" of waste usually appear. These "seven kinds of waste" not only occur at the production site. If you only focus on the problems existing on the site without solving the essential problems that are covered by the phenomenon, you will undoubtedly be neglecting the fundamentals. Even if it is vigorous on the surface, the actual effect will be very limited. Therefore, as an excellent production workshop manager, you must not only understand the causes of these "seven wastes", but also pay attention to avoid and eliminate these waste factors, save costs and resources, and improve production efficiency.

So, what do these “seven wastes” refer to? Let’s take a look: First, waiting for instructions from superiors, waiting for external replies, waiting for reports from subordinates, and waiting for contact with the production site—the “waste of waiting”; second, unfavorable coordination of work processes and unfavorable implementation of leadership instructions. , Unfavorable coordination of information transmission and unfavorable coordination of business processes - "waste caused by unfavorable coordination"; third, idle fixed assets, idle or overlapping functions, idleness caused by complicated work procedures, idle personnel, and idle information - - "Idle waste"; the fourth is disorder caused by unclear responsibilities, disorder caused by low business capabilities, disorder caused by failure to follow rules, and disorder of business processes - "disordered waste"; fifth is disorder "Waste of dereliction of duty", which is the biggest waste in management; Sixth, inefficiency or inefficiency of work, wrong work, which is a kind of negative efficiency - "inefficient waste"; Seventh, there is no basis for planning and planning The implementation is not serious, the plan assessment is not serious, the plan disposal is not perfect, and the cost investment and income (benefit) are not matched - "waste of management costs".

The seven types of waste in management work are much more serious than the seven types of waste in the production site, but they are also much more difficult to solve. Because most of the waste in the production site can be quantified, however, most of the management work is soft indicators with great flexibility, so it is relatively difficult to quantify and refine them. As a production workshop manager, if you cannot guide managers at all levels in the workshop to form a clear understanding of waste in management work and work together to improve management, it will be difficult to carry out the work sustainably and effectively for a long time. This requires production Workshop management should guide everyone to be mentally prepared to fight a protracted war, muster up the courage, start from eliminating bits and pieces of management, and move forward step by step towards the goal of business management innovation.

5. As an excellent production workshop manager, you must learn to manage upwards and be responsible downwards. When discussing with managers, I discovered a very common phenomenon: almost all managers think that management is downward, while responsibility is upward. If you ask everyone, who are you accountable to? The answer you get must be: We are responsible to the leaders; you ask everyone, who do you manage? Then the result must be that I manage my subordinates. But this answer is wrong.

Manage upwards and manage your own bosses: We know that management requires resources, and the power to allocate resources lies in the hands of your boss. This is also determined by the characteristics of management. So when you need to manage, all you need to do is get the resources you need to manage your boss. We can define upward management like this: "The process of consciously working with your boss to achieve the best results for you, your boss, and the company." Therefore, the content of upward management includes: first, adapting to each other's needs and styles; second, sharing each other's expectations; third, interdependence, honesty and trust. To manage upward, simply put, is to discover the strengths of the boss and try to avoid the shortcomings of the boss;

Be responsible downward and provide opportunities for subordinates: Responsibility is a manifestation of ability and a way of working. When we say that we will be responsible for you, we have actually put you in your own survival category. We can define downward responsibility like this: "Consciously doing the best for you, your subordinates and the company The process of leading your subordinates to work together.” Therefore, downward responsibility includes: first, providing a platform to subordinates; second, being responsible for the results of subordinates' work; third, being responsible for the growth of subordinates. To put it simply, downward responsibility means giving full play to the strengths of subordinates and trying to avoid their shortcomings.

6. As an excellent production workshop manager, you must be good at production site management. On-site management is an indispensable and important link in enterprise management. To do a good job in on-site management, it not only requires on-site managers to have certain management experience, but also must be familiar with many aspects of each process on site, be familiar with the basic operations of each type of work, and be able to grasp various management elements of the production line and handle on-site management work. Be orderly and methodical.

The level of on-site management is a concrete manifestation of measuring the level of enterprise management. To manage on-site work well, excellent production workshop managers must understand the on-site management content, the company's management model, and understand the various cadre systems within the company in order to do a good job in management.

① On-site managers must have good coordination skills.

"Management" means to manage people and things and manage the site well, while "management" means to deal with the problems existing on site in an orderly manner so that the site has good production order and production conditions. When arranging work and handling problems, on-site managers must have good ability to distinguish right from wrong and good ideological awareness. They must not only play a leadership role on the production line, but also serve as a role model among employees; provide feedback to employees, subordinates and superiors Or questions raised must be handled and answered in a timely, effective, and accurate manner; when employees encounter setbacks and their emotions change, managers must show concern and do a good job in their ideological work so that employees' ideas and consciousness are in line with those of employees. The company's requirements must be consistent; when problems arise in on-site work, on-site managers must coordinate and resolve them as soon as possible through various reasonable methods. Especially when disputes between employees cannot be resolved over work, on-site managers must take the initiative to understand the reasons and find out. Problems will be dealt with reasonably in accordance with the company's requirements to reduce unnecessary disputes.

② On-site managers must have a good sense of cooperation. On-site managers must dare to take responsibility, actively and effectively cooperate with the work assigned by superiors, and must go all out to complete work tasks with quality and quantity. For production tasks arranged by superiors, on-site managers must lead employees to high standards and strict requirements according to production instructions, and complete them on time, quality, and quantity; when abnormal situations occur during the production process, on-site managers must actively cooperate with employees to Properly handle it; if you encounter a problem that you cannot solve yourself, you must report it to your superiors in a timely manner, explain the cause of the problem, and be able to provide your own methods and suggestions for solving the problem. When your superiors make reasonable arrangements for such problems, you must Actively cooperate and execute as required; for daily routine work, on-site managers should actively cooperate with superior leaders to complete it jointly; when there is a working relationship between departments, effective support must be provided, so that on-site work can be carried out smoothly The problems encountered are solved through everyone's mutual cooperation.

③On-site managers should always care about their employees. Production workshop managers conduct on-site management and are closest to employees. In the daily production process, managers should have more contact and communication with employees and subordinates, and should always care about their work and life, their thoughts and behaviors, and give them the greatest help. Only by having a deep understanding of each employee Only with a thorough understanding can education be conducted according to different people's personalities, and achieve twice the result with half the effort; at the same time, employees must be encouraged to mobilize their enthusiasm for work so that they can continue to exert their potential and make greater contributions to the company.

7. As an excellent production workshop manager, you should be an all-rounder using modern management tools. Management is an art and a knowledge. If you want to be a qualified and excellent manager, you must constantly update your knowledge and master modern management tools.

①5S: Currently, many companies are implementing ISO9001 quality management system. How to carry out effective management in this process is the biggest headache for business managers. To solve this problem, it is necessary to introduce and implement " 5S". Carrying out "5S" activities can create a good working environment and improve employee work efficiency. Just imagine, if employees work every day in an environment where the floor is dirty, dust is everywhere, the air is irritating, the lights are dim, and the aisles are crowded, how can we mobilize their enthusiasm? A neat, clean and orderly environment can encourage companies and employees to improve their understanding of quality, gain the trust of customers and social praise, increase employees' work enthusiasm, improve corporate image, and enhance corporate competitiveness. Therefore, as a production workshop manager, you must not only be familiar with and understand "5S", but also promote "5S" so that "5S", like corporate culture, is pervasive and deeply rooted in the hearts of the people.

② Six Sigma: As we mentioned before, the production workshop is the main body of the company's operations. So, what is the basis for the survival of an enterprise? The answer is definitely "customers". Only by winning customers can the company survive for a long time. So, what do customers really care about? It's quality! It’s the quality of the product! It can be seen that for a production workshop manager, how to reduce the defect rate, improve product quality, win customers, and occupy the market is very important. The Six Sigma launched in recent years will not only increase our revenue and customer satisfaction, but also give us a significant competitive advantage in the industry. As a manager of a production workshop, you must master the essence of Six Sigma and apply it to daily production work to improve competitiveness and operational efficiency.

③Quantitative management: Quantitative management is a discipline in management. Detailed scoring of employees' daily work can not only improve their competitive awareness, but also reduce production costs and improve work efficiency. As a production workshop manager, you should regard quantitative management as an important means of employee performance appraisal, closely integrate it with promotions and salary increases, and publish the specific content and results of quantitative management on a list so that employees can compare. Recognize one's own shortcomings, thereby stimulating employees' sense of honor and enhancing their enthusiasm for work.

④HR evaluation: A good production workshop manager should also be a qualified personnel manager, because the main body of management is people. As a production workshop manager, you should be proficient in the personnel evaluation system and familiar with employee recruitment, training and promotion procedures and requirements. Combine quantitative management with personnel promotion, and reasonably implement a competition system in which the capable are promoted, the mediocre are demoted, and the mediocre are demoted; managers must be good at motivating employees, cultivating their enterprising spirit and enthusiasm, and creating a striving for innovation within the workshop. Excellent good atmosphere.

In short, as an excellent production workshop manager, you must not only have good quality and image, as well as a keen eye for recognizing and employing people and good management skills, but more importantly, you must focus on the interests of the company. , always proceed from the company's overall situation, handle problems and manage from the company's standpoint, take the company's development vision as the central goal, and lead all employees to complete various production tasks efficiently.

Workshop management system

Morning meeting system

1. Employees must arrive at the workshop 5 minutes early for a morning meeting every day and are not allowed to be late or leave early.

2． Employees must stand upright during the morning meeting, listen carefully to the supervisor or team leader, and are not allowed to do anything unrelated to the morning meeting.

3. The team leaders of each line must arrive at the workshop 10 minutes in advance every day to organize employees to hold morning meetings on time.

4. The team leader of each line must promptly communicate the work situation of the day before and the production plan of the day to the employees during the morning meeting. The time should be controlled within 15 minutes.

5. When the team leader holds the morning meeting, his speech should be loud and powerful, mostly motivational, and he should not criticize or scold employees at will.

Leave system

1. If special matters must be handled in person, you should apply for leave in writing 2 hours in advance. The leave will be effective only after it is signed by the supervisor and relevant leaders. You cannot ask for leave on your behalf or afterward (if you are sick and cannot ask for leave in person, you must submit a doctor's certificate afterwards. Yes), otherwise it will be treated as absenteeism.

2． It is forbidden to ask for leave or approve leave privately outside of working hours.

3. Employees may not take more than two leaves per month and no more than two people may take leave per day.

4． Employee leave approval authority: (Same as factory regulations) (1) Approval by the line leader within one day; Approval by the workshop supervisor within three days; (3) Approval by the production department manager for more than three days; (4) Continuous leave requests shall be based on the accumulated number of days. The above provisions shall be followed.

Cleaning and Hygiene System

1. Employees must keep their posts clean, and items must be placed neatly in the prescribed locations and must not be left lying around. The team leader must keep the office desk neat and clean.

2. On-duty students are responsible for cleaning after get off work every day, and general cleaning is required on weekends (doors, toilets, windows, production lines, equipment maintenance, fans, drinking fountains, etc. in the company must be cleaned).

3. Sanitary tools must be cleaned and placed in the designated area after use. Tools are kept by a dedicated team and must not be littered, turned upside down, or even damaged.

4. Littering and graffiti are not allowed in the company; bathrooms must be cleaned with water every day.

Workshop production order management system

1. Employees should be neatly dressed when going to work, and are not allowed to wear strange clothes. They need to change into slippers when entering the company, and shoes should be placed neatly in divided areas. You must wear your brand name correctly and wear work clothes to work. No personal items are allowed, such as mobile phones, MP3 players, handbags, food, etc.

2. When working, the material clerk must prepare materials to the production line in a timely manner and operate in strict accordance with the prescribed operating procedures, so as not to affect the smooth progress of the work.

3. Employees must keep a distance of more than 50-80CM during the operation, and are not allowed to sit together. They must wear gloves or finger cots as required when working, and must consciously conduct self-checks and interact with each other. During the inspection work, if problems are found, report them to the quality inspection and team leader in a timely manner. You must not use defective materials without authorization or allow unqualified products to flow into the next process. You must operate in strict accordance with quality requirements.

4. Each process must be subject to workshop quality control inspection and supervision. It is not allowed to fool around, falsely report quantities, and cooperate with the quality inspection work. It is not allowed to contradict or insult.

5. Small spare parts must be stored in blue plastic boxes. One box can only contain one kind of spare parts. Defective products found during the installation process must be stored in red plastic boxes. All material boxes Arrange in a row on the left hand side of the work surface.

6. All employees must operate in accordance with operating procedures (work instructions, inspection specifications, etc.). Any violations will be punished depending on the severity of the case.

7. Employees are not allowed to damage materials, tools and equipment at will during the operation process. Violators will be compensated at the original price.

8. When leaving work during working hours, you must obtain the consent of the team leader and obtain a leave-of-work certificate before you can leave. The time limit is ten minutes.

9. Pay attention to saving water and electricity when working, and turn off water and electricity at any time when work is stopped.

10. Before leaving get off work, you must organize the product materials and work surface of your position, and put the stool under the work surface.

11. Employees must supervise each other, and those who cover up or conceal bad behavior will be severely punished once investigated.

12. No lateness, early departure, or absence from any meetings or trainings are allowed. .

13. This workshop encourages employees to promote good suggestions, and once adopted, rewards will be given based on practical value.

Note: If there is a conflict between this system and the factory regulations, the factory regulations shall prevail.