What is the operator recruited by China Ping An Life Insurance Company of China Insurance Company? Is this a telephone interview?

Under normal circumstances, all insurance companies have telephone hotlines, which belong to the national service hotline and are generally located at the head office. It is responsible for answering calls from the insured and other customers of the company. Most of the calls from the company's insured are policy information changes, accident reports, complaints and suggestions. Other customers generally call to consult business, insurance knowledge, company insurance knowledge, etc. Many companies promote 24-hour service hotline, because the insured's accident time is uncertain, not necessarily during the day.

If it's not the telephone operator of the service line, it's the branch of each insurance company, maybe it's the telephone interviewer. Because the customer service lines of most companies are controlled by the head office ~

In addition, Ping An Auto Insurance has a telemarketing, which belongs to property insurance, not life insurance, and also recommends auto insurance advice to customers. It seems that I hardly call after work.