Problems existing in the development of express delivery industry in Shangqiu city

Delayed delivery, damaged goods and poor service quality.

1, express delay, express delay is a common problem in express logistics industry. When shopping, consumers will choose express delivery service to receive goods quickly. However, the delay of express delivery affects the shopping experience of consumers and the image and interests of express logistics enterprises.

2. Goods are damaged. In the process of express logistics, goods damage is also a common problem. Express logistics enterprises need to go through many links such as loading, unloading and transshipment when transporting goods. In these links, the goods are easily squeezed and collided, resulting in damage to the goods.

3. The service quality is not high. In the express logistics industry, service quality includes delivery speed, service attitude and after-sales service. Express logistics enterprises will lose the trust and support of consumers if they can't provide high-quality services.