How to quantify the performance standards of UE and UI?

As everyone said, it is difficult to really quantify the performance of user experience. In reality, the performance quantification of user experience personnel or departments is mainly aimed at the assessment of bonuses and promotions, rather than at and unable to measure the value of user experience. I tend to consider the following aspects: the performance evaluation of user experience personnel. Taking the user experience team within an enterprise as an example, we can mainly evaluate the work of user experience personnel from the following aspects: the quality and efficiency of completing design or research. To measure professional ability, we can refer to the method of user experience evaluation, combined with the feedback from work partners and users. Promote and exchange attitudes and methods of design or research. To measure collaboration ability, it is not enough to put forward a good solution, but also to promote the implementation of the solution efficiently. Improve the enterprise's cognition and awareness of user experience. Through lectures and workshops, establish and sort out specifications, collect and sort out design resources and templates, and put forward improvement workflow. To enhance the user experience of the whole enterprise.

Promote product improvement and innovation. Compared with specialized product managers and engineers, users who work across products are more likely to find problems and opportunities related to different products, and should be encouraged to promote product improvement and innovation. In addition, user experience personnel often work across products and teams, so they need comprehensive feedback in the assessment and give fair and just rewards to the projects they participate in. Performance evaluation of user experience team User experience team is a business department at the beginning, similar to technical and operation teams, it should have corresponding business evaluation standards, and usually there should be mutual evaluation between teams. However, the user experience team has some special functions and needs an additional evaluation mechanism. User experience team is not only the main undertaker of user experience work, but also the promoter of improving user experience awareness and popularizing user experience knowledge in enterprises. Initiate lectures and workshops to share user experience resources and cases, so that more people with different functions can have the basic knowledge and skills of user experience design and research. Establish design specifications, resources and design templates, recommend design tools, and do use training, so that designers such as product managers and engineers can carry out user experience work more efficiently. Establish a regular product user experience review mechanism, organize user testing and data research, and gradually improve the product user experience quality control system. The contribution of the user experience team to the enterprise can be not only limited to the user experience work of the product, but also extended to the improvement of the product itself-pay attention to observation and interview with colleagues around you, and you will find that there are many unsatisfactory and unexpected things in the usual work, some of which may be trivial, such as visitor management at the front desk, passenger flow guidance in the canteen, and projection setting in the conference room; Some of them are not trivial matters, such as what kind of tables and chairs are best for employees' health, what kind of meeting room settings can meet the needs of large and small meetings and have the highest utilization rate, what kind of workflow or methods are problematic, and how to improve them. These improvements are not directly related to your products, but they are the basis of efficient and enjoyable work and will exert a subtle influence on your enterprise and products. Excellent user experience team and excellent user experience products are the business cards of an enterprise. With its unique perspective and way of thinking, the user experience team can find unique and efficient operation methods for enterprises from products, operations, marketing, brands, recruitment and other aspects. Excellent user experience teams of some companies set up blogs and Weibo online to discuss and share the knowledge and experience of user experience, which is conducive to establishing a positive corporate image and the progress of the whole industry.