221 year-end personal work summary of personnel supervisor

One year is about to pass, and it has reached a new turning point. What have you gained in this past year? Make a summary. The following is the "221 year-end personal work summary of personnel supervisor" compiled by me for you, for reference only, and you are welcome to read this article. 221 year-end personal work summary of personnel supervisor (1)

The human resources department of the company successfully completed the recruitment task issued by the company at the beginning of the year. For me, 221 is destined to be a year of changing ideas and ideas, and a year of laying a solid foundation and improving through exercise. I constantly optimize myself with practical actions and strive to take my work to a new level. Now I will report my work since I took the post of HR supervisor in 221 as follows:

1. Recruitment

Actively maintain the existing recruitment channels, integrate internal and external resources in all directions and through multiple channels, and do my best to do a good job in recruitment. At the beginning of the year, the turnover of hotel staff was large, which led to a large gap in some departments. Under the situation of the transformation of the overall market environment, the cost of external human resources has risen, and the overall recruitment work is facing unprecedented pressure. Over the past year, the following work has been mainly carried out in the recruitment:

1. The recruitment interview has re-established a clear, standardized and streamlined model

In accordance with the spirit of the Notice on xx Recruitment issued by the head office in 221, in October, I assisted the director to modify the recruitment process and interview process, and the recruitment was expanded from the post-8 s and post-9 s subjects to some people in the 6 s and 7 s. From sitting in the office and waiting for the door to taking the initiative to recruit in the talent market and various employment agencies, the standard implementation of written test and interview was relaxed in the subsequent recruitment work, which reduced the workload of the front office, supplemented the weak links of service and avoided the recruitment risk to the limit.

2. Actively expand the construction of recruitment channels, maintain existing recruitment channels and promote new channels

In 221, we will maintain the original talent market of xx College and xx Road, and actively expand the development and construction of channels.

(1) For online recruitment: I investigated websites such as xxx with the director, obtained the first-hand information of online recruitment, and signed an agreement with xx to release recruitment information and expand the recruitment area.

(2) Contact the service agencies in time, attend many job fairs, and do a good job in talent reserve.

(3) Contact with universities and recruit short-term workers and part-time workers in winter and summer vacations, which timely supplements the shortage of personnel and greatly relieves the workload of existing personnel.

3. Recruitment with internal rewards was carried out

Actively mobilize old employees to introduce relatives and friends to the store, and reward those who have worked for a certain period of time. Secondly, the age range of the recruitment of vegetable delivery students and waiters was relaxed, which broke the traditional entry standard and ensured the smooth progress of daily work.

ii. training

the training work in 221 is mainly carried out according to the work plan of document x of the headquarters in 221, focusing on cultivating hotel reserve talents, improving the professionalism and sentiment of employees, mastering modern management knowledge and ability, and injecting vitality into the work.

1. Keep in touch with the hotel training school

In October, 221, I cooperated with the head office to conduct systematic and professional six skills and practical operation training for most employees in xx store, and obtained the Shaanxi employment training certificate, which improved the practical operation ability as a whole.

2. Middle management knowledge training X times

The company-wide xx management, xx management learning and team building knowledge were carried out, which injected fresh blood into the management team and improved the management level.

3. Hold internal training courses for employees for many times

Learn xx videos of Excellent Employees and special lectures of Etiquette Knowledge and Career Planning for employees, which will encourage sales to learn "Selling products is not as good as selling feelings", stimulate employees to master new knowledge and new ideas, rationally apply knowledge and conduct targeted training.

4. In terms of foreign cooperation

I actively contacted the fire department and conducted two trainings on fire protection knowledge popularization for all personnel, which improved the overall safety awareness.

3. Performance evaluation, salary and social security

1. At the end of X, actively cooperate with the headquarters to make a comprehensive reform on the performance of the kitchen, and refine the actual work to each employee, breaking the previous situation of eating from the same pot and doing well.

2. According to the eighteen assessment criteria of managers, a file was established for each manager, so that the assessment was based and the information was verified.

3. The attendance work has been standardized again. After monthly check, post employee attendance on time to achieve openness and transparency. Make every employee know clearly and make everyone know fairly well.

in April, 221, we cooperated with the head office to carry out the reform of salary system, which leveled the gap with the market wage and ensured that the attendance was checked and accounted on time every month. There are holes in the performance files of managers, and they have been incorporated into the books, gradually standardized and on the right track.

5. In terms of social security, we actively verified the information of employees of endowment insurance, medical insurance and industrial injury insurance with xx stores, deducted the bases of various insurances in cooperation with finance, and assisted xx Building in sorting out basic information and handling relevant certificates. Strengthen the study of business knowledge. In October, I attended the relevant training with the director of the Human Resources and Security Bureau once. After class, I actively studied social security knowledge in the online forum, constantly enriching myself and making myself have a certain understanding of social security knowledge.

iv. Other work

1. Quality inspection and safety inspection

(1) When receiving large-scale banquet in the lobby, do a good job of floor safety inspection for the two peak periods of rice mouth. At the peak of serving, take the initiative to put down the office work, go to the front line to supervise and inspect, and assist the front office service.

(2) With the aim of increasing revenue and reducing expenditure, we will check the pre-meal preparation, sanitary cleaning, equipment maintenance, product quality, waste of raw materials and service flow one by one on Mondays and Fridays, make a detailed registration, and reward those who do well and punish those who do poorly.

2. Dormitory management

In order to improve the accommodation environment of hotel employees, standardize and unify management, and create a clean, orderly and comfortable living and rest environment for employees, the following measures have been taken:

(1) Strengthen the water and electricity management of dormitories. To stipulate the use of water and electricity for hotel employees, praise for saving water and electricity, and punish for wasting water and electricity. Since the implementation of this regulation, the water and electricity consumption in staff quarters have been greatly reduced.

(2), the implementation of dormitory hygiene standards and inspection, rewards and punishments. According to the specific situation of our hotel staff dormitory, it is stipulated to check the dormitory hygiene twice a week. The procedure of "feedback-supervised by the department head-informed criticism-fine" in the morning meeting of the dormitory with poor hygiene was gradually improved. The hygiene of the dormitory is greatly improved than before, and the information is in good order.

3. Daily affairs

(1) Assist in customer maintenance: sort out and classify wedding files every six months, and timely distribute wedding coupons to guests according to regulations.

(2) Hotel system maintenance and assistance in repair work: The hotel has no full-time network management, actively communicates with Paco Company and external repair technicians, and consults and assists in repair for multiple problems in the use of computers and networks, so that computers and printers can operate normally, improve work efficiency and reduce the company's expenditure costs.

(3) collation of newspaper materials: at the end of each month, we collate the activities, important meetings and employee contributions in the store, and report them to the headquarters in time, enriching the contents of Yuebao.

(4) Complete all tasks assigned by superiors in time.

V. Personal growth

Personal 221 is mainly a year of professional knowledge transformation and continuous work summary. Learned the execution of work and the management of objectives.

1. The recruitment work in 221 is obviously more difficult than in previous years. I have the idea of giving up in practical work, but I have learned to be tough and persistent. Firmly believe in thought and overcome difficulties in action. I have grown up and gained experience in some jobs. I would like to thank the leaders for their cultivation and encouragement.

2. Take advantage of all learning opportunities for further study and study to improve your professional knowledge and skills. In terms of learning, the company has given us a very big platform. In 221, I participated in the training of OA system, executive wisdom, etiquette, career planning and other courses, and participated in the collection and arrangement of xx, which enabled me to exercise, expand my thinking, improve my working methods and work plans, and inject new and better ideas into my daily work.

3. In 221, great progress was made in communication skills with other departments, employee conversation skills, administrative affairs handling and employee complaint handling.

4. Actively learn the basic knowledge of the six modules of human resources and obtain the three-level certificate, which laid a certain foundation for the work.

221 will soon pass, leaving behind the accumulation of knowledge and experience. By comparing my work and summing up my experience, I will improve my efficiency, working methods and self-working ability. With my practical actions, I will work hard for the development of specialization and regularization in 221. 221 year-end personal work summary of personnel supervisor (2)

Looking back, the company accompanied me through a very important stage of my life, which made me understand a lot. The support and care of the leaders made me understand the warmth of the world. Here, I would like to express my heartfelt thanks to the leaders of the company and all my colleagues! With your help and understanding, I can be more handy in my work, and with your help, I can make the development of the company go to a higher level and complete various tasks better. Its summary report:

1. Personnel management

1. Complete the relevant documents and materials of personnel management thoroughly, and gradually improve and distribute them to all departments according to the development of the company. Revise and improve the documents issued by the company and various departments, and issue them with countersignature. Explain and supervise the implementation of issued documents by various departments, and further guide the implementation.

2. Establish, improve and standardize the management of personnel files (new entry, resignation, transfer and upgrade).

(1) Re-file the existing staff, and the current staff files are complete.

(2) filing of departments and personnel in groups is convenient for work operation, verification, transfer and management.

(3) go through the formalities of new entry, resignation and transfer of the company. The self-resignation, resignation and medical retirement of the resigned personnel shall be classified and archived for easy verification. At the same time, do a good job in keeping files and information such as personnel transfer and promotion, and send the information of new recruits, resignees and transferred personnel to the finance department at the end of the month.

(4) The person in charge of each department shall make monthly statistics on the number of employees, and make monthly statistics on those who have left, those who have newly joined and those who have been transferred, so as to facilitate the management of department, personnel and finance search and settlement, and enhance the management of human resources.

(5) Collect, arrange and file the archival materials in time.

3. Personnel recruitment.

(1) each department transmits the personnel supplement.

(2) according to the actual needs of the department staff, targeted and reasonable recruitment of employees, in order to equip each position. By adopting a series of practical measures, such as widely distributing recruitment information, online recruitment and fixed-point recruitment, it has achieved fruitful results.

4. Employee accommodation. Make statistics on employees' accommodation every month, and report the list of employees who live abroad to the finance department, and give housing subsidies according to the relevant rules and regulations of the company.

5, serious labor discipline.

(1) strengthen the attendance management, grasp the on-time and off-time with the help of the whole company, and standardize the attendance system.

(2) The implementation of strict attendance system.

(3) Strengthen the system of asking for leave (taking a break) and the management of release notes, and resolutely verify and deal with those who fail to perform the procedures of asking for leave (taking a break) or leave their posts without permission. This not only maintains the seriousness of the attendance system, but also stimulates the enthusiasm of employees on the job, thus greatly improving the company's work style.

6. Do the routine work seriously, including: excellent employees, salary, promotion, transfer and other approval and review work. Check and verify the work card handling and reissue, etc.

7. Monthly personnel statistics. Summarize the number of people in all departments of the company every month, and make comments on new employees, resigned employees and transferred employees.

8. Collect information, develop and reserve human resources files, and improve office efficiency.

2. Administration, office and general affairs

1. Carry out the instructions of the company leaders. Do a good job of communication between the upper and lower levels, report the situation to the leaders in time and feedback information. Do a good job of mutual cooperation and comprehensive coordination among various departments. Supervise and inspect all work and plans.

2. According to the leaders' intention, draft relevant rules and regulations, work plans and other manuscripts. Responsible for the handling, receiving and dispatching, registration, circulation and instructions of the company's correspondence. Do a good job in notifying, reviewing, transmitting, urging and checking company documents. Strengthen the management of office documents and archives. In the process of receiving and dispatching documents, the documents are delivered to the relevant departments in time, which provides a strong guarantee for the company to implement the spirit of superiors and complete the tasks in time. At the same time, the file management should be orderly and serve the company at any time. Strengthen the drafting and printing of written materials, which can be completed according to the specified time and content requirements.

3. Assist company leaders, improve and formulate company rules and regulations, and implement them.

4. Strengthen communication: solve problems face to face with employees, so that employees can work according to rules and regulations, and make them understand and support logistics work, which has achieved good results and paid attention to the improvement of logistics quality.

5. Being able to perform job responsibilities well and improve work efficiency.

6. supervision, management and inspection: every day, the environmental sanitation, fire protection and discipline inspection work of all departments of the company will be handled on the spot if there is any abnormality. All kinds of undesirable phenomena such as violation of discipline, rules and regulations found in the inspection shall be promptly notified to the person in charge of the relevant department for handling. Strengthen management and improve logistics services for the company. Earnestly collect information, comprehensively and accurately understand and master the development of all aspects of work, analyze the existing problems in work, sum up work experience, and report to the company in time, so that the company's superiors can comprehensively and accurately understand and master the actual situation of recent work and make correct decisions to solve problems.

7. Management of office materials and work clothes in stock: The office materials used by various departments of the company were counted, and classified and filed in the computer to ensure the safety of materials use. Responsible for the management, maintenance and maintenance liaison of office facilities of the company. Including company supplies procurement, distribution, storage, use registration, maintenance, etc. And perform the inspection function, carefully handle the strict control and management of office supplies, warehousing and requisition. Handle the handover and storage management of the work clothes in stock.

8. Manage the company's daily administration, personnel and office affairs, and assist general manager office in his daily work.

9. General affairs of the company and logistics support.

1, the company office, production meeting.