Telemarketing skills and presentation skills

First of all, there is a basic requirement for making a phone call, that is, being sweet. When you meet a woman, you should call her sister. When you meet a man, you should call her brother. Add the customer's last name in front of her, and never call her handsome or beautiful girl. That sounds perfunctory. Secondly, see if you can pass the acquaintance pass. Let's briefly introduce the purpose of the call first. Generally, people who answer your phone for the first time are very defensive. It is possible that he will just hang up or be busy. In this case, it depends on your quick response. If his tone is urgent, it means that he may be really busy. Then you can say, then you are busy first and I'll call you back later. If you meet someone who has time to listen to your chat, you can start to introduce the name (it is not recommended to say the full name, but it is best to remember it easily, such as Xiao Zhang and Xiao Wang) and the products that need to be promoted. But let's be clear here, you can't talk alone all the time, you have to interact and you can't be too professional. If an ordinary person calls the sales industry, he won't want to listen to you the first time. But since you want to earn his money, you must make him interested in listening to you. Let him answer a simple sentence from time to time (as we all know) to prove that he is listening. The so-called "don't be too professional" means to use your knowledge of your products and summarize them with saliva, so that customers can know your things simply and clearly, what their advantages are and why I want to buy your things. In fact, as long as these points are achieved, customers are unnecessary. Finally, when I was in the sales industry, I also worked as a telemarketer. In order to make customers remember themselves, it is best to ask customers how to contact directly at the end of the phone, such as WeChat QQ, and occasionally talk to customers privately about topics that everyone is interested in to increase affinity. This is my experience, I hope it will help you.