Which company in Changsha is more reliable in handling crisis public relations?

With the increasing popularity of the Internet, if the company has a negative network crisis, the public will soon know that it will affect the long-term development of the company, so it is very necessary to monitor the negative network crisis. For the negative crisis scheme of public relations network, we suggest that it can be realized from three aspects.

What should a good corporate negative crisis public relations plan include?

1, targeted corporate negative crisis public relations.

The negative network information appearing on Baidu is not only as simple as dealing with posts, but also has no technical content. The key is to know the source of online public opinion information, whether it comes from professional negative publicity or random reprinting and dissemination. Only through the analysis and evaluation of public opinion can we clearly understand the ways of reprinting and spreading negative public opinion. We provide professional advice and data analysis services for corporate network negative crisis public relations, and provide valuable decision-making reference for users.

2. Improve the network public opinion information processing system.

When public relations network companies are negative, it is necessary to improve the monitoring mechanism of relevant network public opinion news. Set up a special network negative working group of public relations companies to monitor all kinds of news on the network in real time, find out the trend of public opinion and find out the factors that are not conducive to the stability of the network environment in time. Through the monitoring feedback of the monitoring team, the crisis will be nipped in the bud in time. In order to prevent the omission of manual monitoring, the negative monitoring system of network companies can be used to monitor the whole network in real time to ensure the efficient operation of public opinion monitoring.

3. Good technical support.

The premise of realizing the negative supervision of internet companies is to have good technical support, collect, analyze and respond to the content of Baidu platform in real time, and make a correct response in time. Lock, classify and analyze the information spread on the network, and get the monitoring results, so as to achieve the effect of network public opinion information monitoring.