How to order and install lamps online?

First, you can search the home after-sales website platform, or download a simple order directly. After successful registration and certification, you can pick up the lamp installation work.

Two, online registration and installation of lamps and lanterns method is as follows:

1. Find the Wanshiyi master app through the application mall and download it.

2. Real-name authentication after registration.

3. Take the rules exam after passing the certification.

4. After passing the rules exam, you can take the order and quote. It's done.

Matters needing attention under the main light:

1, order.

Before taking an order, we must first make clear and ensure the accuracy of the information of users and businesses. Please don't accept this order if you can't serve on time due to factors such as door-to-door time and distance. Once the master receives the order, he must provide the service according to the specified time, and it is not allowed to cancel the service unless it is due to the user.

(When taking orders, read the work contents carefully, increase the price or cancel the orders without reason, and the lighting engineer will stop taking orders for at least one month. If the circumstances are serious, the cooperation will be stopped for a long time. )

2. Confirmation of user information.

After receiving the order in the system, contact the user by phone to reconfirm the user's door-to-door time, address, product type and other requirements. If the customer's address and service requirements are inconsistent with the information in the system, we will provide on-site service according to the confirmed information after reconfirmation. If there is a big difference in information changes, additional expenses will be incurred, and both parties must coordinate and communicate through the platform customer service.

3. On-site service.

(1) Contact the user again 2 hours before the call according to the specified time, confirm that the user is at home and convenient for service, and know the floor height and whether the user has tools such as ladders.

② Please bring the installation tools that may be needed and the small spare parts for daily installation, such as expansion screws, to avoid the second home visit caused by uneven accessories. If you need to charge for spare parts, please inform the owner and the company's customer service staff.

(3) Whether there are other charging items, such as superelevation and demolition of old buildings. Be sure to take photos on the spot and send them to customer service after confirmation by the user.

(4) After entering the door, be polite. When entering the room, the owner agrees whether to use the shoe cover. Smoking, eating or drinking in the owner's home are not allowed, and anything other than installation service is not allowed. Gloves must be worn during installation.

⑤ Check whether the lighting and floor height are consistent with the order information. If not, let the user modify the order according to the actual situation. If the goods are found to be inconsistent with the order or the spare parts are uneven and the installation environment is not available, it is necessary to actively communicate with the customer service to solve it, and it is not allowed to return the order without permission.

⑥ When unpacking, lighting accessories must be placed on cloth or paper.

⑦ After completion, do a good job of cleaning up the site in time, keep the installation site clean and tidy, and take photos of the construction site in all directions to leave a certificate.

⑧ Require users to inspect, accept, confirm and evaluate services on the "Master Lamp" WeChat platform, so that the master can settle the payment in time.