Responsibilities of Property Specialist

Property specialists need to have good communication skills and adaptability, clear logical thinking, strong resistance to stress, and be able to handle relevant emergencies independently; have good service awareness, be in good health, and have no bad habits . Below are the job responsibilities of property specialists that I have compiled for you. You are welcome to learn from and refer to them. It will definitely be helpful to you.

Property Specialist Job Responsibilities 1

1. Responsible for communicating and contacting client owners and residents, and providing clients with professional property management butler-style services;

2 , Responsible for handling customer complaints, and conducting information tracking and return visits for complaints;

3. Responsible for the collection of property management fees;

4. Responsible for assisting in the drafting of internal documents of the management center and revision, file arrangement and standard management;

5. Responsible for the organization and arrangement of community cultural activities and the daily coordination of the owners' committee.

Job Responsibilities of Property Specialist 2

1. Responsible for collecting property service fees in the jurisdiction;

2. Accepting complaints, service applications, consultations and other matters from property owners;

3. Inspect public facilities and equipment in the jurisdiction;

4. Check the complaint and warranty records in the jurisdiction, and follow up on the progress;

5. Handle decoration Approval and other procedures, and supervise daily decoration work;

6. Responsible for collecting, summarizing and analyzing problems in the cleaning work of various departments and related industries.

Property Specialist Job Responsibilities 3

1. Follow up and resolve daily complaints/consultations from tenants, and report major problems to superiors in a timely manner;

2. Implement the instructions of superior leaders and cooperate with various departments to effectively control and handle emergencies;

3. Regularly track work contact sheets and business owner response sheets, urge relevant departments to complete them in a timely manner, and After the processing is completed, conduct a comprehensive return visit to the business owners in a timely manner;

4. If problems are discovered during daily patrols, communicate and handle them with various departments in a timely manner, and report major problems in a timely manner;

5. Conduct daily supervision of decoration units, and promptly stop work and deal with violations found;

6. Carry out reminders for units that owe management fees, and provide explanations to households with doubts;

7. Responsible for shopping mall operations, including investment promotion, existing merchant contract renewal, and ownership recovery;

Property Specialist Job Responsibilities 4

1 , discover customers through the Internet, telephone, etc., and provide professional office leasing consulting services;

2. Recommend real estate resources according to customer needs, invite customers to understand the building conditions on the spot, and facilitate transactions;

3. Handle other daily work matters.

Property Specialist Job Responsibilities 5

1. Communicate, understand and explore customer needs through the Internet, telephone, etc., and provide customers with professional office building leasing consulting services;

2. Recommend suitable listings according to customer needs, accompany customers to understand the listings on the spot, introduce and communicate, and facilitate transactions;

3. Provide customers with good after-sales service and maintain customer relationships.

Property Specialist Job Responsibilities 6

1. Strong sense of service, proactive, calm, and have good communication and coordination skills and emergency handling skills

2. Have basic knowledge of safety, fire prevention, food safety, sanitation and environmental protection laws and other local government regulations

3. Have basic equipment management and follow up on public facilities Maintenance work,

4. Have good communication and problem-solving skills

5. Keep daily inspection records and promptly report and follow up on problems found

6. Handle general complaints and inquiries from merchants, and feedback management information

7. Check violations/violations in park decoration and handle and report them in a timely manner

8. Responsible for the area's Conduct inspections and supervision of public cleanliness, greening, engineering, security, etc.

9. Conduct comprehensive inspections of the daily basic conditions of the building from time to time

Job Responsibilities of Property Specialist 7

1. Responsible for on-site management of the office building and return visits at the front desk;

2. Responsible for maintaining customer relationships and answering customer inquiries;

3. Emergency response in the office lobby Incident handling and etiquette reception;

Job Responsibilities of Property Specialist 8

1. Be familiar with the basic information and dynamics of each household in the area of ??responsibility, conduct visits and home visits to customers in accordance with regulations, and do a good job Records;

2. Accept complaints, repairs, requests for help, consultation and suggestions from business owners within the jurisdiction, and keep corresponding records, and be responsible for following up and supervising until they are completely resolved, and at the same time providing feedback to the business owners Conduct telephone/visit visits;

3. Collect customer opinions and suggestions and summarize and analyze them to propose a comprehensive improvement plan;

4. Comprehensively coordinate and coordinate the order and management of the area within the jurisdiction. Cleaning, maintenance, greening, etc.;

5. Inspect public facilities and equipment and the status of vacant houses in the jurisdiction, track and deal with problems in a timely manner, and keep records;

6. Responsible for issuing payment notices and property service fee reminders. Post various notices, notices and promotional materials, etc.

7. Responsible for the on-site management and supervision of the secondary decoration construction process, participate in the decoration acceptance work, promptly stop violations and take effective measures when found;

8. Responsible for distributing payment notices, posting various notices, notices and promotional materials;

9. Organizing customers to actively participate in various community cultural activities organized by the project;

10. Handle and report customer complaints and emergencies in a timely manner; in the event of emergencies, be responsible for explaining the business to customers;

11. Promote and implement the company's management measures, service policies and procedures to customers Awareness of property-related laws and regulations to obtain customer understanding and support;

12. Responsible for completing other tasks assigned by superior leaders.

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