Summary of work summary of milk tea shop clerks

Summary of the work of a milk tea shop clerk (Part 1)

In the second semester of my junior year, I worked in a milk tea shop outside the school for a period of time. Although I only did some simple work, it was really I learned a lot and gained a lot of insights. Below are some of my thoughts, I hope people who are destined to read them will benefit from them.

1. Payment must be made at the front desk, which can save a lot of unnecessary time. Eliminate opportunity costs such as time and errors caused by translation.

2. You must often appear in front of the boss. Only by frequently appearing in front of the boss can you quickly become familiar with the boss, and the boss will teach you more knowledge about making cold drinks.

3. When there are no customers, you must communicate with people in the store instead of sitting in the corner reading magazines by yourself. Young people should be more enthusiastic

4. Try not to make mistakes under the eyes of the boss. Although mistakes are inevitable, don't let the boss see it, because after all, making mistakes will leave the impression of sloppiness on others.

5. Be sure to do basic work in the store. The founder of Hilton’s first job also started with cleaning the toilet. Doing basic hygiene work is an obligation to yourself and to the guests. responsible.

6. When paying, be sure to ask the guest if he has any change. This will ensure that there is enough change in the store to give to customers.

7. Be familiar with the menu. If you see changes in the menu, update the menu content in your mind in a timely manner.

8. You must maintain a humble attitude, remember that knowledge comes from three hundred and sixty lines, and you must keep learning. Summary of the work of a milk tea shop clerk (Part 2)

I often meet friends who want to start a business and ask the same question: How to open a milk tea shop? I have experienced milk tea brand franchise management for many years, and now I will discuss this issue. When opening a milk tea shop, preparation is the most important thing. This is also the biggest difficulty for people who want to enter this industry. As for the operation and management after opening the store, I think it can be said in two words: attentiveness.

The preparation work of a milk tea shop is mainly divided into the following steps:

1. Industry analysis. You need to have a certain understanding of this industry. Don't just look at the surface and think about what to do, or think that you can do it when you see friends or others doing well. Some things cannot be copied (some stores are very popular, do you have its location? Some stores are very popular, can you do it with their management level? Some stores have a very high return rate, can you know its quality? Can you do it? Some stores are very profitable. Do you know how many ups and downs they have experienced? ), "Men are afraid of entering the wrong profession, and women are afraid of marrying the wrong man." This is the truth. When you have clearly analyzed the basic trends and market conditions of this industry, then prepare for the next step.

2. Analyze yourself. As the saying goes: Know yourself and the enemy, and you will be victorious in every battle! It's not that simple to talk about it here.

1. First of all, you must analyze your personal management ability, operational ability, personality and mentality to see whether you are suitable to be a store owner. This is important!

2. Secondly, evaluate your immediate environment: first, the degree of support from your family; second, financial ability (see how much investment you can make, and whether it will affect other existing businesses or industries. Don’t just focus on Only after visiting a milk tea shop did I realize that milk tea cannot be eaten as food); the third is risk resistance.

3. The last step is to position the business strategy, that is, how to develop this store after you open it (many people are very blind at this point and like to make unrealistic dreams).

3. Analyze the industry situation in the place where you want to open a store (that is, understand your future enemies or strategic partners). This is knowing the enemy. The situation must be explained with actual data. This requires a certain amount of time, energy and financial resources. I hope that friends who want to open a store will not skip this work.

4. Prepare the basic conditions for opening a store.

1. Do you know anything about technology?

2. Can the equipment be purchased?

3. Can raw materials be purchased and supply and demand convenient in the long term?

4. Is it to join a franchise or to create your own brand?

5. Find a shop. When looking for a shop, you need to look at the current shop situation and make an estimate of future development based on your own investment capacity and competitiveness. It is necessary to evaluate the consumption level of shops. It is not suitable to invest heavily in places with low consumption; similarly, it is not suitable to invest low in places with high consumption. Also, are there any competitors nearby or nearby? What is the price and quality? If the shop you are looking for has no competition now, is it possible that there will be competitors in the future? Especially investors who are short of funds should be aware of this. There is a piece of data in the profit-loss calculation that applies to shops: shop rent should not exceed 15% of the average minimum turnover.

6. After finding the store, you can determine the product menu. Position the store's product menu based on the store's consumption level, consumption habits and consumer culture. After determining the menu, you can also plan and design promotional materials.

7. Store decoration. This is also based on your investment amount, consumption level and product mix to carry out decoration design and decoration. The decoration style should be generally in line with the consumption capacity, and should also appear comfortable, hygienic, simple and generous. Pay special attention to the flow design of the bar. The program should be designed according to product needs and equipment configuration. While the operation is smooth, the space required for product advancement and equipment addition should be considered as much as possible. This also includes the layout of water and electricity and the requirements for water and electricity (I once met a store owner who always said he could jump the line. I went to take a look and hehe, the total equipment of 10KW only supplied electricity to 3KW. It would be weird if it didn't jump). .

8. Talent recruitment. Many people are very happy when they first become a boss (ha, finally become a boss!), so be clear-headed and don’t be careless in recruiting people. You would rather hire someone who is stupid than someone who is too shrewd, because someone who is too shrewd will easily become rebellious. Position the number of personnel according to the possible workload of the store, and use as few relatives as possible. This involves human resources issues, so I won’t go into details here.

9. Equipment for making money. This is also purchased according to the product menu. Good and high-quality equipment can produce more high-quality products and improve speed and efficiency. Even my current store will not be able to produce more and better products due to equipment issues. I have met many people asking how much does it cost to open a milk tea shop equipment? When I said ten thousand to one hundred thousand, the other party said: You don’t understand. All I can say is that I don't understand. The store equipment must be compatible with the store's water, electricity and water supply. Especially if the store is in a small pedestrian area, consider finding another kitchen to coordinate the equipment. The configuration of wealth-generating equipment should basically be synchronized with the store decoration.

10. When the decoration is in progress, raw materials can be imported (all equipment should be in place by then). When all the raw materials are in place and decoration is completed, personnel recruitment is basically in place, and product debugging and operation training can be carried out. Operations and technology are two different things. The general operation is fool-proof, which is to assemble products that have become semi-finished products. The technology is the preliminary brewing work of semi-finished products. Technology is mainly controlled by the boss or his cronies. If you are joining, you will also implement this step in the same way. I remember that when a certain milk tea brand in Taiwan was negotiating for franchise instructions, it was clearly specified that the boss must bring a close relative or a couple together. This is why. 11. After the product is debugged, it can be put into trial operation, which is divided into internal trial operation and external trial operation. Trial operation can divide employees' labor and become proficient in procedures, improving speed and efficiency. At the same time, make preparations for opening.

12. Auspicious days for opening and publicity. (Many people know this, so I won’t go into details.)

The next step is: run it “carefully”.

Let’s talk about milk tea technology

Here, I want to talk about what is the real milk tea technology. According to what I have learned, the current milk tea technology has begun to be divided into many schools, which is complicated and chaotic. Since milk tea was introduced to the mainland from Taiwan, many different ways of making milk tea have been developed. Now the seasoning technology of milk tea in Guangzhou, where I am located, has been combined with the bartending process requirements, and I am also focusing on improving this aspect.

Because being able to apply bartending technology to drinks (especially milk tea) is a qualitative leap and an artistic enjoyment. If someone told me that drinking one-yuan milk tea from a street stall is an artistic enjoyment, I believe that stall owner would soon leave at a loss.

To learn milk tea techniques, the first thing is to learn to taste all kinds of milk tea.

To understand the real so-called milk tea, first break down its main formula ingredients. Its main ingredients are: milk powder, tea, sugar, water (and ice), spices (pearl milk tea also includes pearl). Don’t underestimate every unit element here. Take water as an example. The taste of milk tea made with different water is very different! Did you use tap water? Or mineral water? Or mountain spring water? seawater? Filter water (one filter? Two filters? Three, five, eight --- filters?)? The same goes for ice. The ice making process will also seriously affect the quality of each cup of milk tea. When you have a thorough understanding of the raw materials required for these ingredients, and understand the principles and changes and applications, then you have truly begun to understand the milk tea technology. To have a deeper understanding is to know the basic ingredients and characteristics of raw materials from a large number of manufacturers (haha, is it difficult? Manufacturers, please don’t hit me, this is a fact, right?). Nowadays, the popular online manufacturers or franchise companies will teach you how to cook and mix milk tea, but they will not tell you this. I'm dizzy! Is that technology? When you break it down and look at the milk tea ingredient list, you will find that the milk tea skills you learned are worthless. According to the requirements of bartending technology, to make a delicious cup of milk tea, you must basically understand the following points:

　1. Learn to taste milk tea;

2. Raw material ingredient formula;

3. Seasoning amount and time;

4. Equipment application and seasoning heat;

5. Seasoning techniques;

6. Preservation of milk tea;

7. Milk tea packaging requirements; Milk tea shop clerk work summary (Part 3)

It has been almost a year since I started working in a milk tea shop. At that time, my original intention was also very simple, that is, I like milk tea myself. I am usually a person who particularly likes to drink milk tea. I also like the culture of milk tea. After I came to work in our milk tea shop, I also took another step towards milk tea. deepened. For this year's work, I would like to summarize my performance and work.

1. The original intention

I don’t know when I started to be very interested in drinks such as milk tea. At first, I wanted to learn more about milk tea culture, and then I hoped to become a qualified milk tea person in the future. I want to establish a more interesting image for myself through my own study. I like drinks and the feeling of making drinks. I feel the most fulfilling when designing and creating new products, especially When I invent a drink that tastes better, I feel like that's literally the biggest compliment I've ever received. Therefore, during this year of work, I have always adhered to my original intention. When developing new products and making products, I maintained a very high degree of vigilance and responsibility, and did not dare to relax at all. I also got a good result.

2. The confidence to persevere

I like this industry, so I also have great enthusiasm and determination. At the beginning, I didn’t know that many drinks are actually very simple to make. Maybe I thought this industry was too complicated. So I was shocked when I came in. It is indeed a very simple thing to make a good product, but the scale is also very important. The culture of a company is even more important, especially in the milk tea industry. If it does not have its own reputation or has no substantial content, the industry will go bankrupt very easily. Therefore, during my tenure, I also realized that You still have to persevere and grasp all the dimensions of your work.

I also believe that I have the determination and confidence to persevere!

3. Determination to love

If we don’t have determination to do a job, maybe we won’t be committed to this career for a long time. Although I did choose this industry because I liked drinking milk tea at the beginning, when I really entered this industry, I found that there were actually more things that I had not discovered, such as product creation and marketing plans. Wait, there are too many parts I don’t know. For now, I am still a newcomer, and I also believe that in the future, I will be able to stick to my love, use this determination as the driving force in life, grasp it well, create well, and put my own Work well and build the reputation of our milk tea shop! Summary of the work of a milk tea shop clerk (Part 4)

The ancients said: "The deceased is like a man, and he does not give up day and night." The short and unforgettable practical journey is like a fleeting moment, passing by in the blink of an eye. Looking back on such ups and downs days, I feel full of excitement and infinite emotion.

By chance, I came to the Shuidangdang Milk Tea Shop with a hopeful attitude, but the cruel reality here repeatedly hit me, who was too young in the world. During the more than a month of internship in a milk tea shop, I worked hard at my job not only with sweat, but also with wisdom and skills, and more importantly, self-transcendence. Therefore, I have become more mature, less fragile and more strong. I have forgotten how to rely on myself, and I am thinking about how to learn to be independent and self-reliant.

Without the care of my father and mother, without the guidance of teachers and classmates, I have to solve everything by myself, which enhances my self-confidence. From this internship, I deeply learned I realize that there is nothing that I can't do, as long as I don't do it, study seriously, and work diligently, this is life, the real life! I think I paid what I should give and also gained what I should gain.

On the first day of work, the store manager taught me how to make tea, how to order and some basic skills. He also explained to me the basic furnishings in the store and asked me to write down everything with pen and paper. Milk tea recipe, however, the first day of work was a breeze for me. I was not so lucky the next day. I started to learn how to make milk tea. I always thought it was a very simple task, but I didn’t expect that when I started doing it myself, the machines were not obedient at all.

At 5:30, high school was over and the store was very busy. The store manager asked me to order. I thought this was the easiest job. Who knew there were so many people ordering? I was not familiar with things on the computer, so it was very difficult for me. Fortunately, I calmed down. Although I was very tired every day, I persisted day by day. Without those complaints, I gradually fell in love with this job, and I could basically make milk tea.

I have a lot of feelings here:

1. I know that what society needs is hard-working people, not arrogant people

People who "don't listen to what's going on outside the window and only read the books of sages" have long faded out of people's sight. Most college students only know the theoretical knowledge of things and rarely apply it to practice. Therefore, social practice is needed to train oneself. However, the most troublesome thing for entrepreneurs is summer jobs for college students. As far as I am concerned, in the early days of working at Shuidangdang Milk Tea Shop, I always had a feeling of cherishing talents and believed that these dirty and tiring tasks should not be done by a college student. But I have to admit that I really can't do what other Mingdian employees do. I was distressed for a while, but finally relieved.

What society needs is people with a practical spirit, not college students who can only talk. As a summer job, the most important thing is to experience and understand. Understand the difficulties of parents and understand the competition in society. As long as it is what you can bear, you should seize all opportunities, measure yourself correctly, and make full use of the knowledge you have learned in order to better adapt to the huge system of society.

2. I learned how to communicate with different people

No matter at home or at school, there are people who tolerate and accommodate you.

But outside of society, without these tolerances and accommodations, we must learn how to tolerate and accommodate others. And knowing how to communicate with others is particularly important. Whether you believe it or not, I believe it anyway. During these days in Mingdian, I found that the people here are all kinds of strange, including monsters, ghosts, and snake gods, too numerous to mention.

But how to grasp the relationship with others, how to make others respect you, and how to integrate yourself without being assimilated. In fact, the answer is very simple - respect! Respecting what others say and understanding their extreme behavior can help you stand out. In this active communication, although I encountered countless obstacles, I also gained a lot of rare friendships. There were gains and losses, which is a great joy in life.

3. Knowledge comes from practice

All knowledge comes from practice. Practice is the source of understanding, which illustrates the necessity and importance of personal practice, but it does not exclude the necessity of learning indirect experience. The development of practice continues to promote the development of human cognitive abilities. The continuous development of practice constantly raises new problems and prompts people to solve these problems. And as these problems continue to be solved, people's cognitive abilities will continue to improve and improve at the same time! Marxist philosophy emphasizes the decisive role of practice in knowledge, and knowledge has a huge counter-effect on practice. The reaction of cognition on practice is mainly reflected in the guiding role of cognition and theory on practice. Understanding arises on the basis of practice, but once understanding arises it is relatively independent and can guide practice.

Practice is to apply the theoretical knowledge we have learned in school to objective reality, so that the theoretical knowledge we have learned can be used. If you only learn without practicing, what you learn will be nothing. Theory should be combined with practice. On the other hand, practice can lay the foundation for future job hunting. Through this internship during this period, I learned something that I couldn't learn in school. Because the environment is different and the people and things you come into contact with are different, the things you learn from them are naturally different. We must learn to learn from practice and practice from learning. We must not only learn the knowledge learned in school well, but also continue to practice other knowledge learned in life and constantly arm ourselves from all aspects so that we can stand out and express ourselves in the competition.

IV. Self-improvement and self-reliance

As the saying goes: "It's good to be at home for a thousand days, but it's hard to go out!" It means: when you are at home, you have your own parents to take care of you. Care, care! It must mean that your life is carefree, but as long as you go to work outside, no matter what difficulties or setbacks you encounter, you can solve them by yourself. In this month or so, I have learned Be self-reliant! You have to rely on yourself for everything! Now, even if my parents are not with me, I can be independent!

5. The Importance of Management

A good manager can make his company invincible in the competitive market with strong competitors. This is why Mingdian is not as good as others in terms of hardware facilities but has strong competitiveness. And these managers are like the leaders in our school and the class cadres in the class. If you want to be a good manager, you must have good management methods, and you must use artistic management methods to manage your employees well. Your subordinates, classmates in your class! If you want them to obey your management, then you have to use different management methods for each employee or each classmate, which means: when managing, it should be different for each person!

6. See through! lay down!

During a conversation with a manager, the empty topic of life came up accidentally. He believes in Buddhism, so his words are always inseparable from Buddhist scriptures. He said that in life one has to see through it and then let it go; to see through the greed, anger and ignorance in life and then let it go. At that time, I just thought he was talking about Buddhism to me and didn't pay much attention.

However, after thinking about it, it is true that our needs and requirements in reality are too harsh, and we are paranoid about our preferences, paranoid about our dislikes, or we are blindly greedy or angry.

If you can see through all of this, you really need a certain level!

In short, through this social practice, I learned to be self-reliant and understood the role of the team in work, which provided valuable experience and lessons for future work and study. I will take this as a starting point, In the future, I will study more diligently, exercise my abilities in all aspects, and strive to improve my overall strength. Milk Tea Shop Clerk Work Summary (Part 5)

Unknowingly, it has been three months since I entered xxx milk tea. Looking back, it seems like yesterday I was the new employee who had the courage to apply for a job. Unknowingly, I was considered a skilled clerk.

In these three months, I have learned a lot of knowledge and experience. Let yourself slowly grow from a simple milk tea lover to an experienced milk tea shop worker. Now, facing becoming a full-time employee, I would also like to take this opportunity to make a summary of my past probationary period so that I can better encourage myself. The following is a summary of my work during the probation period:

Looking back on the past, I felt that the three-month probation period was so long. But now it seems that it was just a short moment. When I first entered the store, I just started working under the guidance of my seniors. At first, the hardest thing for me was remembering where things were. Just like there are thousands of kinds of milk tea, I am also dazzled by the utensils in milk tea shops. Especially when I go to pick up inventory, the complexity of the warehouse gives me a headache. But now it seems that this is not that difficult. At that time, in order to improve my situation, I specifically asked for help from my seniors and spent some time in my spare time learning about the various utensils in the store and the placement of items. After understanding it, I discovered that everything actually has a fixed position. As long as I do it a few times, I will definitely get it right.

In addition, in terms of making milk tea, although I had received some training before working, I didn’t have much time to practice it. After arriving at the store, I paid attention to observing the working methods of my seniors at work, and later I asked a lot for their advice. Slowly, I also learned some common and simple ways to make milk tea. In fact, it is not too difficult, but the key lies in the formula and proportion of materials. But as long as you do it carefully, you won't make a mistake.

Nowadays, as I experience more and more at work, I feel more and more. I used to think that the job of a milk tea shop clerk was just to make milk tea. But later, I also felt that it was not easy for the store clerk! Not only do you have to remember so many milk tea recipes, but you also have to remember the customers’ orders and requirements! But the most profound thing I have experienced in these three months is that as store clerks, we also work part-time to welcome and entertain guests! If the milk tea is just made well, it will still be difficult to get recognition from customers. I am also a milk tea lover, so I also understand how important the atmosphere in a milk tea store is! As a store clerk, you must maintain good etiquette at work! Let customers feel satisfied while waiting and fall in love with the atmosphere in the store! This is how you can do your job well.

During the probation period, I really learned a lot of things that I had never thought about before! But I also understand that I still have many shortcomings today. To this end, I will continue to work hard to become an excellent store clerk!