How is the service of Hangzhou Tianhao Hotel?

This hotel is really flattering, because I accidentally lost a paper bag at the front desk of the hotel. There were two Chinese cigarettes and two baby clothes in the bag, which were picked up by the hotel security guard. I called the front desk of the hotel and the waiter said that the security guard had found something and asked the waiter to keep it for me. The result was rejected, saying that the security guard would contact us. As a result, the security guard contacted us. There is no requirement, just that we should show something when we pick up the lost things. When I brought it there, several security guards staged a play in the monitoring room. Those who come forward are responsible for monitoring. He said that one security guard found it and another security guard saw it. He said it was completely unprotected by law, and even if I reported it, the police would not accept it. Those two security guards want you to tell me that neither of them smokes, and I want to give him some money. I said I was in a hurry and didn't have much money with me, so he asked me if I had it. I said 120 yuan, you need money to go back and take a taxi. Then the fat man in charge of monitoring said that they usually smoke. Why don't you buy three packages of 2 1 yuan bonus group and divide the people you find into two packages? I really don't know whether the security quality of Tianhao Hotel is too poor or the salary given by the hotel is too small, so I have to knock people on the lost property and have to perform such a performance.