Logistics Work Plan 1500 words (4 templates)

In order to express ourselves better at work, we should prepare our work plan as soon as possible. The work plan can have a psychological expectation and emergency measures for possible unexpected problems. How to write a work plan so that it is not empty? Please read the Logistics Work Plan I compiled for you and me, and we will continue to provide this content in the future.

Logistics work plan 1 1, comprehensively improve service quality and implement "special service".

In terms of improving service quality, it is necessary to activate the employee reward and punishment assessment system, carry out standardized management, establish a good and standardized positive and negative incentive mechanism, find a breakthrough in the work, and resolutely ban the wrong practice of punishing employees twice by the commodity department. Grasping on-site discipline is now basically on the right track. It is necessary to master sales skills and commodity knowledge and improve the marketing level, thus helping to improve the overall service level. This year's service aims and standards, as well as what kind of image XX Parkson wants to establish in customers' minds, change the service concept and what customers need, are all things we have to do. XX Parkson has long been a leader in XX industry. Shopping malls are as cruel as battlefields. If you don't sail against the current, you will retreat. If an enterprise wants to develop, it must have its opponent's ideas and measures. Therefore, if an enterprise wants to be in an invincible position in the fierce market competition, it must put commodity brands, service brands and enterprise brands on an important work schedule for upgrading, maintenance and development, and it must gradually form Jincheng's well-known and unique "characteristic service" strategy. Therefore, from the fourth quarter of 20xx to the first quarter of 20xx, we took the lead in advocating and implementing "special service" in xx, and made a special service card, which showed the unique service quality and service grade of our xx Parkson. Providing different services according to different formats, such as "don't disturb service" in supermarkets, "brand service and friend service" from the commodity department on the first floor to the commodity department on the fourth floor, "friend service" from the commodity department on the fifth floor and "skill service" from the commodity department on the sixth floor, shows the society that we are pursuing high-quality and high-quality services. Achieve the most perfect service that exceeds customer expectations.

2, to carry out the company service skills project competition service office.

Undertaking the service skill competition area of the Sixth National Games of the Company, including knowledge competition, scenario simulation, full-time fire drill, answering questions when the post is needed, etc., and enriching the amateur cultural life of employees through competition; For the purpose of job training, in the form of entertaining, improve the quality of employees in each position; With professional quality requirements, comprehensively improve the service awareness and service level of company employees. Show the company's service level, (including: the development history of XX Parkson, basic knowledge of corporate culture, professional knowledge, etc. )

3. Contact and communication with relevant government departments.

Strengthen contact and communication with provincial, municipal and district consumer associations and competent industrial and commercial offices, and maintain good cooperative relations with them, keep abreast of the development trends of the retail industry, and establish a good reputation.

4. Accept and handle customer complaints, and fully safeguard the reputation of XX Parkson.

In the fourth quarter of 20xx, we will use regular departmental meetings, foreman communication meetings and other forms to train the floor manager in terms of company return and exchange regulations, complaint handling skills, excellent case analysis, etc. (because most foremen are new employees now, it is urgent to strengthen training). Pay attention to standardize their own reception forms and services, standardize complaints, reception etiquette, reception procedures, the implementation of treatment results and floor reception and records, ensure that reception is in place and completed, always measure their management level with customer satisfaction, and consider and deal with problems from the standpoint of consumers, so as to win more repeat customers. Because the current market is "customer satisfaction is a win-win situation".

5. Strengthen the improvement of the comprehensive quality of personnel within the department and improve the company's five service systems.

Resolutely implement the recommendations of the chairman's fourth quarter meeting and maintain the stable development of the Head Office. The guiding ideology of promoting the overall promotion of the branch, strengthening communication between departments and eliminating management misunderstandings. On-site inspection is not only to find problems, but also to put forward improvement measures and methods for problems and give timely guidance to departments. In the fourth quarter, the internal training content of the service office is basic knowledge training such as commodity knowledge (wool knitting, mainly to keep warm), consumer knowledge and familiarity with store information. The training method adopts the form of discussion, which makes the training lively and interesting. The discussion results are distributed to the branch departments in written form, and relevant personnel are organized to learn, so as to achieve the goal of synchronous promotion of the three stores. The company's five service systems of personnel management, commodity management, environmental management, promotion management and customer management are relatively detailed, but the specific standards of the other four management are still relatively empty, so in the fourth quarter, combined with the current specific situation,

6. Follow up the daily behavior norms of front-line management cadres.

Fully assist the Group Supervisory Committee to follow up the daily code of conduct of first-line middle-level management cadres in their daily work, take company service as the purpose and management norms as the goal, persist in innovation in their work, and report the problems found in on-site management to the competent leaders in time. All departments will never shirk their responsibilities, strictly enforce the law, forge ahead, set an example, act according to the rules, unite and cooperate, and complete all work objectives and tasks assigned by superiors on time. In late September of XXXX, I was so emotional at work that I couldn't be strict with myself. With the help of leaders and colleagues, I adjusted my work mentality in time, changed the current bad situation and devoted myself to my daily work. Treat work with a correct attitude. Attitude determines everything, and sincerity creates Excellence. My colleagues and I will continue to work hard to create XX Parkson's "special service" and create services with true feelings!

Logistics Work Plan Part II: Purpose and Logistics Mode

With the progress of society and the rapid development of economy, logistics, as a sunrise industry in modern society, has brought great economic benefits to the development of national economy and enterprises, and has attracted more and more attention. The advanced operation of logistics is far from being realized, and enterprise logistics contains huge benefit potential, which is far from being fully exerted. It can be predicted that the logistics industry will become a new economic growth point for economic development. Doing a good job in and developing the logistics industry is the need of our enterprise and the current market. We should seize the opportunity to show the industry a brand-new logistics image. Market competition will be more intense, and logistics level will also be an important factor in future competition.

As an industry, logistics plays an important role in social development. Logistics includes not only the facilities, operations and services in physical operation, but also the provision of logistics software, logistics systems, logistics solutions, logistics equipment and third-party logistics. In short, it competes on different levels.

We are a company in the initial stage. The business purpose of our company is to establish a logistics trading platform, so as to build a logistics business network, build a logistics trading platform and provide fourth-party logistics services.

The company plans to take over the existing logistics business and expand the logistics plan in the nearby area, with the first phase of 1 10,000 yuan, and will increase investment in the later period according to the operation situation, with the total capital exceeding 1 10,000 yuan.

These funds are used for:

(1) Establish logistics business platform and electronic platform.

(2) Establish a national logistics network.

(3) Carry out warehousing business.

(4) for advertising expenses.

(5) Organization construction cost.

Second, the scope of service business

(1) Provide logistics e-commerce platform.

(2) Provide logistics system and logistics scheme design.

(3) Carry out warehousing, transportation and operation services.

(4) The integration of the third-party logistics market and the member alliance.

Third, the main service targets

(1) production enterprise.

(2) wholesale enterprises.

(3) Retail enterprises.

(4) Logistics providers.

(5) Around the establishment of marketing.

Fourth, market positioning (target market)

First of all, we position the market online, advertise logistics sales and form logistics orders. With the increasing popularity of the Internet, it has become a reality for customers to look for logistics companies online and want to make an inquiry online. The transportation services they need must be fast, safe and reputable, with less-than-truckload, batch and distribution workload.

Yamato has a high demand for distribution. We generate online orders and respond quickly to attract him, provide him with logistics or transportation services and quickly penetrate the logistics market.

Verb (abbreviation for verb) management

On the basis of existing personnel and familiar personnel who have taken over the original business, we should recruit some professional online logistics sales personnel to institutionalize the whole logistics operation process, so that every link has rules to follow and every step is controllable and measurable, and build a highly professional logistics sales management team.

Chapter II Company Introduction

Geographical location: Our company is located in Liu Zhi Railway, Zhanghua Expressway and Youshui River, which runs through Hunan, Chongqing, Hubei and Guizhou, with criss-crossing waterway traffic from east to west, north to south and favorable transportation hub.

I. Objectives and tasks

After our company takes over the whole logistics, our goal is to form an operating platform for logistics transactions and build our company into an advanced management company with influence and service force integrating logistics, production, trading, operation and sales.

We are determined to ensure the service quality in the logistics field, abide by our reputation, provide customers with fast and thoughtful delivery services at reasonable prices, develop creative and profitable business models, and achieve our goals by systematically integrating the logistics market. We are determined to treat fund custodians, customers, enterprises and other groups with the highest sense of responsibility and honor of professional managers.

In order to achieve this goal, the logistics trading business platform project needs:

(1) Legal business license.

(2) Necessary office space, equipment and vehicles.

(3) Improve the organizational structure.

(4) Financial support.

(5) marketing.

(6) Business transaction and electronic transaction platform.

The target customers are:

Production enterprises, wholesale enterprises, retail enterprises and individual consumers.

Second, the principle of operation

1, low cost

Enter in a joint way to reduce and avoid investment in infrastructure in the case of insufficient initial business.

Step 2 be quick

Self-development should be fast, and the scale should be rapid and huge.

3, safe and accurate

Implement standardized management to ensure the safety of goods and operations, engage in joint hedging, and vigorously reserve external logistics resources.

4. Network operation

Logistics should be networked, that is to say, to provide comprehensive logistics services across regions, which requires corresponding investment in logistics networking construction.

5. Example effect

While providing services, let others see and accept themselves. When there is a clear logistics demand, we can buy some vehicles and rent some places. In my opinion, among the small vehicles distributed around, because of the national highway and high.

Speed, entering the city is not affected or less, but let everyone see that the distribution of small vehicles has a greater impact, which can become the advertising effect of the company's car body and is also an essential tool for real terminal distribution.

6. Brand effect

Logistics is an industry with fierce competition and broad prospects. The price gap between logistics enterprises is also relatively large, that is, the recognition difference of logistics enterprises in the market. In the process of manufacturing independent brands, on the one hand, we should lay a solid foundation for operation, strengthen internal management and realize external control; On the other hand, through the media to organize and participate in some well-known logistics activities, establish an image in the same industry. We want our customers to know us and our colleagues to know us.

Third, technology.

We need to have our own logistics system and development technology ability, which is the basis of industry operation standards and foreign service commitment. We need a management system that controls all logistics processes as a whole, which is a means to integrate the third-party logistics market.

Fourth, corporate management.

To build a logistics management team, investment is the business of management talents. After we take over various businesses, we should quickly form a talent team with professional knowledge in the logistics field, who have direct technology and rich experience in various influential positions (logistics operation, logistics marketing, logistics information collection, public relations). We should undertake all the logistics business with the least number of people.

Logistics work plan 3

Since 200* years, under the correct leadership of the company, with the cooperation and support of other departments of the company, under the guidance of the spirit of the 17th National Congress of the Communist Party of China and the "Three Supremacies", our department has diversified work affairs, division of labor and cooperation, independent operation and close contact. In logistics, we should continue to apply efficient logistics information management methods and think deeply about the special service consciousness of logistics. In the operation and management of documents and bills, there has never been a case of wrong delivery or wrong delivery of documents. Through the joint efforts of employees, the timely issuance of documents, timely settlement of accounting and timely release of reports have been realized. Compared with the same period last year, the business volume increased by ×%, the total sales reached ××××× yuan, and the net profit increased by% compared with the same period last year. None of the bills managed by RMB have been lost. With regard to warehousing, according to our full experience in the logistics industry, the warehousing business, which accounts for 26% of the total cost of marketing logistics, is the most important business of our department. We constantly update the damage prevention and control measures, and actively explore new warehousing technology, so that it can not only achieve the annual business indicators in the logistics portfolio service, but also save money for the company. Therefore, logistics, as the top layer of the company's purchase system, determines the positioning of the company's products. At the same time, it is also the terminal that contacts customers, marketing ability and operation mode, which determines whether the sales channels of the company's products are smooth and whether the sales volume is large. Therefore, we can interact with customers and establish a win-win and mutually beneficial marketing network. In this year, the relationship between logistics and marketing is the most significant and comprehensive. Logistics marketing accurately plans to provide the right products to the target market at the right place and at the right price to meet the needs of customers, but whether it can attract and retain customers is the company's business.

(1) Further standardize the management of maritime documents.

This year, our department has further strengthened the standardized management of bills, which is the premise of bringing bill behavior into the legal track. By perfecting the rules and regulations, the system management is realized, and the "three chaos" phenomenon in the management of bills and documents is effectively controlled. Strengthening the management of bills and documents plays a positive role in promoting the standardization of business order and strengthening the integrity of employees in our department. However, at this stage, there are still various problems in bill management. This paper analyzes the causes of the problems existing in the management of toll bills, probes into the corresponding countermeasures to solve these problems, and strengthens the management of toll bills. The bill management measures formulated clearly stipulate that all kinds of standard bills must be used according to regulations, and the bills printed by the financial department must be used when charging and paying fees. Our strict and responsible work style in ticket management has avoided the economic loss of 10 thousand yuan for the company; We maintain relatively independent document operation in the operation of shipping related documents and the shipping management of trade import and export. In the document operation behavior, our department adopts the supporting mechanism of combining international practice with domestic practice. Which method is fast and intensive, we will adopt which method. The person in charge of document issuance thinks about the company's urgent thoughts with a high degree of professionalism, focusing on the overall interests of the company, especially after the tax refund adjustment. The document price has been adjusted in time so that the tax refund can be cashed in time. In terms of business theory, taking common maritime abbreviations as necessary business common sense not only greatly shortens the time of issuing documents, but also reduces the probability of making mistakes, which alone saves the company 10,000 yuan.

(2) Renew ideas and strive to be a strong warehousing enterprise.

Warehouse is an important part of enterprise material distribution, and its personnel and equipment configuration and management efficiency greatly affect the operating cost of the whole supply chain. Under the pressure of improving service level, reducing inventory, saving time and reducing cost, warehouse management is obviously becoming more and more important. In practical work, warehouse management is closely related to the stability of the market and products, the type of materials, the type and quantity of storage equipment, the scale and quantity of warehouses, the level of information management, and the choice of unit loading capacity. Therefore, in order to carry out effective warehouse management, it is necessary to select appropriate loading units, make full use of warehouses and storage equipment, minimize operational links, improve the information management system, and ensure a good operating environment and safety. Only in this way can warehouse management play a good role in the supply chain.

The new year, a new tomorrow, is a year of promoting the company's deep-seated reform and accelerated development. The overall development goal of the company is to establish a brand-new image, strive for first-class quality, build a professional service team, cultivate core competitive advantages and further realize the company's sustainable development. In order to cooperate with the development of the company, this department is making a new annual work plan.

First, strengthen internal management and continuously improve business.

The level of logistics cost directly affects the production cost, development and even survival of enterprises. In this regard, the company's superior leaders also attach great importance to it, and the logistics department has also carried out various tasks accordingly. In order to better control the logistics cost, carefully control and rationally allocate funds, our department will work closely with various departments to arrange warehouse, transportation and inventory management more scientifically.

Second, rectify the inventory and improve the efficiency of capital operation.

1, try to speed up the material turnover, try to reduce the occupation of inventory capacity and improve the material turnover rate;

2. Check and register the quality of incoming and outgoing materials to ensure that unqualified products refuse to be put into storage, and check whether the packaging is damaged, lost or stolen, and register the handlers, the source and destination of the goods. Written documents such as protection instructions, certificates of conformity and shelf life of stored materials are true, complete and complete;

3. Ensure that the materials in the warehouse meet the requirements, without rain, sun, humidity, rust, mildew, insect pests, rat bites and fire hazards. Perishable, flammable, explosive, corrosive and other dangerous goods shall meet the requirements of the state for safe transportation, storage, loading and unloading, and ensure that the transportation and fire exits in the warehouse of the freight yard are smooth, and the safety fire prevention and anti-theft facilities meet the specified requirements;

4. The placement of materials should be "five-five-oriented" (modules such as parts, boxes, barrels and bundles). Is 5) and "Location No.5" (area code, warehouse number, pallet or shelf number, floor number and location number);

5. Establish a complete responsibility for the quantity and quality acceptance of incoming and outgoing goods, complete the procedures, and handle the incoming and outgoing goods and the guard's release with the receipt, goods and cards issued by relevant departments. Account registration is timely, accurate, complete and clear; Register personnel, vehicles and working tools entering and leaving the warehouse;

6, monthly inventory of inventory materials, normal loss, profit and loss, abnormal loss registration;

7, loading and unloading machinery and vehicles must meet the requirements of safe operation, electrical equipment circuit meets the specified requirements.

Third, continue to coordinate the work of various departments.

In order to improve the overall operating efficiency of the company and reduce the logistics cost, our department will continue to maintain close cooperation with other departments of the company to understand the actual situation of other departments. In order to solicit suggestions from relevant personnel of various departments on our work, our department will formulate departmental staff service level cards, so that more personnel can provide us with more valuable opinions, and also encourage our employees to be advanced employees and constantly improve their service level.

First, continue to improve the quality of employees: our department insists on organizing the study of the textbooks "Safety Education and Counseling for Motor Vehicle Drivers" and "On-the-job Training", so that the majority of drivers love their jobs and strive for perfection in their jobs. Advocate the ideological quality of paying attention to language beauty, politeness and high style.

Second, strengthen the service level of the department: In order to improve customers' satisfaction with logistics and distribution, and make enterprises and customers achieve a win-win goal, our department visited customers and local distributors to learn about customers' sales. In order to solicit customers' suggestions on transportation, our department will formulate a driver's driving service card, so that the majority of dealers can give more valuable opinions to drivers and departments, and also encourage drivers in departments to strive to be red-flag people and continuously improve their service level.

3. Continuously improve the management system: In the past, the logistics department lacked systematic rules and regulations, which led to loopholes in management. For this reason, according to the specific situation of the post, the Ministry has successively formulated the Regulations on the Management of Minivan Drivers, the Regulations on the Management of Forklift Drivers, the Regulations on the Management of Dump Truck Drivers, the Shift Schedule of Minivan, the Flow of Vehicle Spare Parts in and out of the Warehouse, and the Application Form for Vehicle Tire Replacement. Proceeding from the overall interests, according to the system,

Iv. Speeding up the construction of management posts: At present, there are 54 personnel in each post of the department, including 9 logistics personnel and 4 1 driver, which can basically meet the needs of personnel in each post. Our department selects the team leader from the employees and is responsible for the daily affairs management of the group. Choose one dispatcher as the chief dispatcher, who is responsible for all production, safety and deployment of the logistics department. Gradually formed a reasonable organizational structure of "concrete implementation at different levels, middle-level supervision and guidance, and high-level macro-control". Make each post personnel clear about their responsibilities, so as to perform their duties in their work, and then strive for perfection.

5. Accounting for reducing operating costs: In order to reduce operating costs, our department has taken a series of effective measures. With the increase of cost rate, the service life of ordinary tires is too short, which is easy to burst and explode, which not only costs more, but also brings hidden dangers to driving safety. After sufficient market research, we decided to switch to Tong Jia series tires with reliable quality and reasonable price, and signed a fixed-point and trustworthy contract to effectively control drivers to change tires and accessories at will. At the same time, the spare parts are compared, and the spare parts with more reasonable quality and price are selected, which reduces the operating cost to a certain extent, and the high fuel consumption directly affects the operating efficiency of vehicles, so establishing your own oil depot has become the best solution.

With the continuous development of the company, the scale of the logistics department is also growing. Starting from the overall interests, our department adheres to the principle of taking safety as the center, taking service as the purpose and taking benefit as the goal. Strengthen the construction of department management, continuously improve the quality of personnel, strengthen the service level, and reduce operating costs. Qi Xin, Qi Xin, all the staff, worked hard and achieved better benefits than last year.