Speech by the person in charge of the mall.

Lead: "Give me a chance and I will pay you back!" " This is my eternal belief and the promise of this competition. Finally, I wish you good health and all the best! I wish our shopping mall a better tomorrow!

Dear leaders and colleagues,

Hello everyone!

In the new situation of increasingly fierce market competition, it is a wise decision of the store management to adjust the business policy and internal personnel in time, and it is also a correct grasp of the new situation. As an employee of * * * Mall, I am deeply excited and encouraged. There is no reason not to respond positively, and there is no reason not to participate actively!

Below, I will report my competitive conditions, advantages and attitude to you.

First, long-term business practice has given me the courage to compete for employment.

1999, went to work in Shenzhen, and worked as the head of children's baby carriage business in the * * * * * branch of "* *", responsible for the business with large department stores such as Friendship City Department Store, Mao Ye Department Store, Suibao Department Store and Tongluo District Plaza, as well as the maintenance of counter image, the training and management of counter girls, and also responsible for the contact and promotion personnel with large supermarkets such as Wal-Mart, Carrefour and CR Vanguard. These experiences have enriched my business experience, and I have contacted and mastered a lot of advanced supermarket management knowledge.

Last year, in order to take care of my family, I was recruited to work in * * * * Mall. For more than a year, I humbly ask old comrades, study at work and exercise in study. After more than 300 days and nights of contact, I have a direct and profound understanding of the unique business philosophy of * * *.

Second, pragmatic working ideas have strengthened my foundation for participating in the competition.

After more than 20 years of business career, I deeply understand that doing business requires not only passion, familiarity with business knowledge, but also market analysis, customer psychology and the basic situation of competitors, so as to be in an invincible position in the fierce market competition, seize the opportunity and win the initiative. This is the most basic quality of doing business well. If the application is successful, I will assist the leader and rely on all the salespeople to flexibly apply the experience accumulated in my business career for more than 20 years to the business practice of * * *, and do a good job in five aspects around the center of "increasing sales":

First, in terms of characteristic management, we should pay attention to the characteristics of commodity franchising, guiding fashion, shopping environment and commodity display, and create unique marketing characteristics through many personality characteristics.

Second, in employee management, we should pay attention to humanization, instill advanced business ideas into employees through various channels, improve their professional quality, standardize their service behavior, and show customers a beautiful image of Guanglong through their words and deeds, thus gathering popularity and forming unique core competitiveness.

Thirdly, in customer management, I will further strengthen the concept of "customers are the parents of food and clothing" and run it through the whole process of work, sincerely providing warm and in-place services to customers. Knowing the classification and manipulation of goods like the palm of your hand, you should take the initiative to provide in-store guidance and product descriptions for customers, and strive to create a good shopping environment, comprehensively improve the service level and quality, and meet the needs of customers at different levels.

Fourth, in the management of goods, we should enrich the variety of goods as much as possible, regard shortage as the biggest enemy of merchants, regard the quality of goods as the life of shopping malls, further improve the "shortage registration system", and set up "shortage notice" in the eye-catching position of shortage to inform customers of the next arrival time of goods, so as to facilitate customers to buy at that time.

Fifth, in the management of commodity loss, we should further strengthen the means. Often the loss of a commodity needs at least 5-6 sales gross profit to make up for it, so I will take the management of commodity loss as an important link for stores to reduce expenses and create profits, and fundamentally improve the management level of shopping malls.

Although I haven't been in * * * * for a long time, I have deeply felt the warmth of this big family and seen the development prospect of * * *. I am also convinced that I love my work, I am full of energy, and I am eager to have a stage where I can realize my self-worth. If the conditions are not enough this time, I will continue to work hard, work harder in my original job, study harder and be a qualified person. If you trust me, believe me, you can give me a chance. I will work hard in my new post, do things seriously, be honest and upright, live up to the hopes and great trust of leaders and comrades, melt every light and heat in myself into the cause of * * *, and do something down to earth.

Speech by the director of the shopping mall, leaders and colleagues:

Hello everyone!

Today, I am very excited to compete for the position of floor manager in fashionable Paris. First of all, I would like to thank the leaders of the shopping mall for creating this fair, democratic, fair competition and self-exhibition opportunity for us.

First of all, introduce yourself:

I, Tai Yongchao, have been in the fashionable Paris family for one month and engaged in operation and management. After a month's internship and careful consideration of myself, I decided to participate in the floor management competition of shopping malls and made up my mind to be an excellent manager in the future.

Second, my understanding of management:

I think management is how to make full use of the resources in hand and create benefits as much as possible. To put it simply: management is how to guide relevant people to do relevant things for you willingly. I think the core of floor management is to deal with all kinds of interpersonal relationships and work situations.

Third, my strengths and weaknesses.

My advantages: I am serious and responsible for my work, honest and reliable, practical and capable, good at getting along with people, good at learning new knowledge, brave to accept new challenges, and have strong team spirit and organizational ability. My weakness: Although I have no experience in floor management, I have more than one year's experience in supermarket management, and I know better what kind of service consumers need. I believe I can give full play to my advantages and be competent for this job! ! !

Fourthly, if I succeed in the competition, my working philosophy is:

1, start from me, set an example, do things pragmatically, and do the best if you want.

2. Find the breakthrough point, keep learning at work and make up for your own shortcomings.

3. Learn from the successful experience of other managers and introduce new ideas.

4. Innovative service management. Strengthen innovation consciousness and put innovation into practice. At work, we should dare to put forward our own ideas and opinions on some issues, and dare to try the management experience and specific practices we have seen and learned from the outside, so as to push fashionable Paris to a commercial peak in our city! ! !

Nowadays, shopping malls are facing the severe test of fierce competition. We must calmly deal with it, make full use of shopping mall resources and highlight our advantages. I believe that under the wise leadership of the company leaders and our joint efforts, fashionable Paris will certainly do better! Will certainly bloom more dazzling brilliance! ! !

Dear leaders and colleagues, I am fully prepared to meet new challenges. Through our own efforts, we will grow together with the shopping mall and realize the perfect unity of their interests! !

To borrow a fashionable phrase: "Give me a chance and give you a surprise". This is the end of my speech. Thanks again!