Jingdong express customer service manual telephone

The manual service telephone number of Jingdong Express is 9506 16. It is recommended not to call the customer service hotline during peak hours, but during 8: 30-11:30/13: 30-17: 30. Call JD.COM Customer Service at 9506 18, and enter the question you want to ask according to the voice prompts. The voice assistant will judge which aspect the problem belongs to according to your key selection, and then go to the manual service.

Advantages of Jingdong Express

Engaged in e-commerce industry for 9 years, with rich experience in logistics and distribution; Professional safety monitoring system and cargo placement rules; Efficient 5-hour reverse pickup service; Open the express delivery system platform to merchants, which is convenient for merchants to monitor orders and audit accounts; The 2000-person customer call center provides consulting services for merchants at any time. Jingdong Logistics is ahead of competitor Alibaba's rookie network in cost control: on the one hand, the cost of warehouse enclosure in JD.COM is very low.

For example, not long ago, they signed a contract with Zhengzhou, Henan Province, which will leave the settlement and taxes in Henan Province and create employment conditions, so they can get the land at a very favorable price; On the other hand, no matter JD.COM or Alibaba, large logistics warehouses will be used for renting and selling, while many small businesses in Taobao and Tmall simply don't need such inventory space. Although JD.COM will encounter similar problems, their own businesses can directly use these spaces.