Complete set of interview questions for salespeople

This is the collective wisdom of the department. Because we have to face the recruitment pressure of more than 100 people, we gather our brains here for our interview or application reference.

First, oral expression ability (pay attention to language logic, rhetoric, mantra, language range, etc.). )

1, please introduce yourself in about 3-5 minutes!

2. Tell me about the basic situation of the company you worked for recently (scale, products, market) (see resume).

3. What's the main content of your current job? Who are the main customers?

Please briefly introduce your study experience.

Please briefly introduce your growth process.

Second, flexibility (also involves work attitude)

1. Why do you want to leave your present company? The answer may be salary or growth space or interpersonal atmosphere. Have you ever communicated with your supervisor or direct supervisor about the above questions? (If not, ask why; If yes, ask about its process and results)

2. Apart from the work experience on your resume, what other areas will you focus on (or have other potential interests or other careers you wanted to try and engage in in in the past)? (If yes, continue to ask questions) What advantages and disadvantages do you think this has with your present job? (If not, keep asking questions) Don't you think your knowledge structure is a little narrow or your interest is poor? Tell me about the future improvement plan?

What do you value more when choosing a job? (It may be growth space, training opportunities, playing platform, salary and treatment, etc. If salary is not the first priority, ask. Can you talk about your psychological expectations about salary? (After answering) Then what you just meant can also be understood as: The salary can be lower than your psychological expectation, right? (If the salary doesn't seem to give in, ask) Some people say that earning the future is more important than making money. what do you think? (If salary comes first, ask) Some people say that earning the future is more important than making money. what do you think?

4. What do you think you didn't do enough in your previous work experience in this position similar to that provided by our company? (If yes, ask)-What improvement measures are you going to take in your future work? (Continue to ask questions after answering) If you come to work in our company, do you think there are any supplementary improvement measures? (If not, ask)-You don't seem to be pursuing Excellence continuously. Do you think you are qualified for the job we give you?

5. Do you think Tam in Letter to Garcia or General Garcia who recommended Tam is more important to the enterprise? -(If you answer Tam, ask) Don't you think that enterprises are facing the state of "there are many swift horses but no joy"-(If you answer Garcia, ask why-(If you answer both, ask why).

Third, hobbies (knowledge)

1. Do you have any hobbies after work? Do you have any hobbies that you are good at?

2. Which specialized course are you most interested in in in the university? (After answering questions) Talk about your views on your interests. )

3. How to understand the relationship between natural science (such as mathematics) and social science (such as political economy) or what are the similarities and differences between them?

According to your personal understanding, talk about your prospects and survival in the industry where our company is located.

6. Tell me what you want to learn or make up at present?

7. If you had to choose again, would you change your major?

Fourth, emotional control (stress tolerance)

1, our work and life are not smooth sailing. Talk about your frustration or low tide in your work or life or study experience. How did you overcome them? (If the answer is no such experience, ask)-Is your life too smooth, and your growth is often accompanied by failure? What do you think your growth comes from?

Please give an example of your personal experience and show that you have a certain tolerance for difficulties or setbacks?

3. If your boss is a very strict and tough leadership skill and often gives you a lot of pressure, what do you think are the advantages and disadvantages of this leadership style? .

Your leader has assigned you a task that you have never touched before. How are you going to finish it? (If you have a similar experience, tell me about the completed experience.

5. Have you ever been unemployed or temporarily unemployed? Talk about your life attitude and mood at that time.

6. Have you ever experienced emotional failure or unhappiness, and what impact did it have on your life at that time and now?

7. If you like someone, but you are rejected after telling him (her) that you can't, the reason for rejection is that she already has a boyfriend, but she doesn't hate you, then what action will you take?

8. What would you do if a person planned to expose your shortcomings or your privacy in public?

9. Talk about one or two things that were the most stressful in your previous career and how to overcome them.

10, tell me one or two things that made you feel a sense of accomplishment in your previous career, and talk about its enlightenment to you.

5. Self-motivation and self-confidence

1. Talk about successful cases and successful factors in your academic experience.

2. Tell me your views on success.

What qualifications do you think you are qualified for this job?

4. Tell me about your career orientation plan for the next 3-5 years?

5. What do you think of the difference between school study and work study?

6. Talk about your recent charging experience and its benefits to you.

7. What do you think of winning or losing the game?

8. Tell me about a thing or a person you have pursued seriously, and tell me about the process and the result.

9. Some people say that satisfaction and desire = happiness or success, that is, happiness is the satisfaction degree of personal preference. For example, an old man with a room full of filial sons and daughters thinks he has the same sense of success as Li Ka-shing. How to understand it?

Sixth, the sense of responsibility and belonging

1. Please describe the characteristics of the corporate culture of your previous company that you think are most suitable for you.

2. If your subordinates don't finish the task you assigned on time, who do you think should be responsible for it and why?

3. Describe your idea and process of completing the task assigned by your boss.

4. What are your thoughts and actions when your team is at a competitive disadvantage?

5. Often in cross-organizational tasks, due to too many participating members, it is easy to form the phenomenon of "absence of responsible person". If you were in that situation, what would your state of mind be?

6. Do you feel lost every time you leave your job? Do you still have contact with one or two bosses or colleagues of the company where you used to work? Talk about their present situation.

Seven, the ability to influence others

If you are in charge of one thing, you can easily make others listen to you; However, when you are not responsible, it is difficult to make others listen to you. If you want to cultivate your ability to influence others, you have to build personal relationships by sharing the same ideals and goals with others. Influential and inspiring candidates can usually get colleagues and customers to support their views and goals. The following questions can evaluate the applicant's ability in this respect.

1, please give an example that you once made someone do something he didn't like.

2. Please describe an experience in which you let others participate in and support your work and finally achieve the expected goal.

Suppose you find that one of your workmates has done something immoral, what methods will you take to make this workmate correct his immoral behavior?

If the management wants to adjust the working procedure, it will be bad for your work. What measures will you take to persuade management not to do so?

Please tell me about the experience that one of your bosses always assigned you work tasks at the last minute. What measures have you taken to change the boss's working style?

6. I want to know how you make an employee take on more responsibilities or take on jobs that he thinks are difficult.

7. I don't know if you have ever encountered such a situation: an employee of the department is unwilling to do his own work. What measures have you taken to change this situation?

Please tell me if you have any ideas to solve the problems in your department? How do you sell your ideas to your boss?

9. Tell me about your experience in introducing an unpopular idea to employees. What measures have you taken to reduce employees' aversion to this idea?

10, describe an experience: you have an employee with average performance. What methods did you take to improve his work efficiency?

Eight, effective communication skills

Communication is an important part, especially for salespeople. Interview is a good way to evaluate people's communication ability. During the interview, you have the opportunity to know whether the ideas expressed by the candidates are convincing, whether the concept description is clear, whether the ideas are organized, whether the words are accurate, whether they can attract the attention of the listeners, whether the candidates can focus on each other, and so on. The following questions are mainly used to test candidates' communication skills.

1, please say a situation: someone can't speak clearly, but you still have to listen to him. How do you answer his question?

2. What are the conditions for a good communicator?

Please tell me what others think of you.

Please tell me about the experience of working with a person with very bad habits. How do you get the other person to change their bad behavior?

If you are asked to speak on the board of directors of the company, how should you prepare your speech?

6. I want to know the most challenging communication problem you have ever encountered. Why do you think that experience was the most challenging for you? How did you handle it?

7. What do you think is the most difficult communication problem? Why?

8. What do you think is the key to good communication?

9. What would you do if the contradiction between your two colleagues had affected the whole team and asked you to mediate the contradiction so that both sides could solve the problem by themselves?

Nine, sales ability

Of all the jobs in the company, the sales staff's job is the most complicated. This may be because, before buying the company's products, customers first buy the services of sales staff. It may also be because 10 years, sales methods have changed greatly from advertising to consulting services. It may also be because a good salesperson needs to master many opposite and even contradictory skills:

(1) listening and speaking ability;

(2) product knowledge and human taste;

(3) sales strategy and market penetration strategy;

(4) Persuasive communication skills without using tricks;

(5) There is both a desire to achieve better personal performance and a strong sense of serving customers;

(6) Flexibility and principle;

(7) Proactive and good at cooperating with others. The following questions can be evaluated.

The applicant's ability in this respect.

1, please tell me about the most difficult sales experience you have encountered. How do you persuade customers to buy your products?

2. What are the three main reasons why people buy products?

How much do you know about our product line and customer base?

4. What do you like and dislike most about selling? Why?

5. How do you feel if you are rewarded?

6. What is your typical working day?

7. In order to be successful, what four qualities should a good salesperson possess? Why do you think these qualities are important?

8. What's the difference between telemarketing and face-to-face selling? What special skills and methods are needed for successful telemarketing?

9. In your previous job, what methods did you use to develop and maintain existing customers?

10, you give a sales class to new employees. What do you want to talk about in class? Why?

1 1. Please talk about the most typical sales methods and skills you used in your previous work.

12, tell an experience: the sales task assigned to you is very large, and the time to complete the task is very short. What methods did you use to ensure the realization of the sales target?

13. Did you exceed the sales target, and how did you achieve such a performance?

14. Generally speaking, how long does it take from customer contact to final sales? How to shorten this time period?

15, how to turn an accidental buyer of your product into a regular buyer?

16. When you take over a new marketing area or a new customer base, how do you make these people become your regular customers?

17. What preparations should I make in advance to make a sales call?

18, how do you handle the paperwork unrelated to sales activities?

Please sell me this pencil.

20. What do you think is the most important feature of sales call? Why?

2 1, which do you prefer, dealing with existing old customers or dealing with new customers? Why?

22. If a customer has been buying products similar to yours, but the price is much lower than yours, how can you convince this customer to buy your products?

23. What qualities and skills do you have that stand out from many salespeople?

24. If you encounter such a situation: your products and services are really needed by a company, but many people in that company strongly demand to buy the same products, with lower quality but lower price. What should you say when customers ask you for advice?

The above can also be used as a topic of personal growth, ask yourself and answer yourself.