How to solve the problem that the baby falls to the ground when the nurse pushes the stroller?

Recently, a video on the Internet about "the caregiver pushed the stroller and caused the overturned baby to fall directly to the ground" was on fire:

In the nursery of Yanji Fuluming Postpartum Nursing Home, a nanny in purple overalls knocked down while pushing a stroller, and the child fell directly to the ground. It is understood that the nurse is the South Korean vice president of the hospital. From the beginning to the present, the family members have visited the nursing home for consultation many times, but the two sides have never reached an agreement on whether the compensation amount is reasonable. On June 5438+05, WeChat, the official account of WeChat, issued a statement in response to this matter, saying, "People are doing, and the sky is watching ... What can a competent parent do for their children?" At present, the family members of the children have contacted lawyers to prepare to sue the nursing home.

Video screenshot

The vice president came over with a stroller, and the family members claimed 6 1 10,000 in anger.

"We wanted to negotiate a solution, but their attitude was so bad that even the children didn't come to see it."

Recalling his son's fall and the attitude of the hospital, Li Hua (pseudonym) felt very angry. 15, Li Hua told reporters that he is 36 years old and his wife Wang Na (a pseudonym) is 33 years old. They have been married for many years, and their attempt to have children in 1978 ended in vain. Until July 28th this year, their long-awaited son was finally born. The family was overjoyed. Considering that the wife and young son of the elderly parturient need better care, Li Hua finally determined Yanji Furuming Postpartum Nursing Yard Day Center after many inquiries and screening. "During the consultation, the staff said that they are the most professional Ziyue nursing center in Yanbian, with senior nurses from South Korea, and the vice president has more than 30 years of experience. "After the investigation was satisfactory, Li Hua paid 365,438 yuan+0,000 yuan for 28 days of nursing.

I just didn't expect that the accident happened in July 16. On that day, the child was placed in the neonatal intensive care unit, and his wife was breastfeeding in a room 3 or 4 meters away from the intensive care unit. Suddenly, a woman next to her told Wang Na that she heard a "loud noise" and asked her to have a look. When Wang Na rushed to the neonatal room, he saw the vice president of the hospital rocking the child up and down with his arm, which was a "big step". Wang Na asked her twice what happened, and the vice president replied "Nothing". Then Wang Na went back to the house, called the hospital to monitor the nursery they were connected to, only to find that the baby fell to the ground. When she went to the vice president again, the other party admitted that it was her fault and apologized. Later, the hospital accompanied the family members to take the children to the hospital for examination, and the results showed that "there was no serious problem for the time being".

"The doctor just said that there is no problem for the time being, but the child was born only 19 days, and there is no guarantee that there will be problems in the future." In a rage, Li Hua's family initially compensated the hospital for 6 1 10,000 yuan. He explained that they were too excited to come up with this figure without thinking too much. The next day, the emotional Wang Na burst into tears with her child in her arms and insisted on leaving the hospital. No one is allowed near the children. Although family members and nursing homes have been negotiating during this period, the two sides have not reached an agreement. "We wanted to negotiate a solution, but their attitude was so bad that even the children didn't come to see it."

The hospital issued a statement apologizing, and the staff said that the family's statement was wrong.

"After the incident, we were not as indifferent to the children as the family members said, and the family members were emotional and it was difficult to communicate normally."

The official account of WeChat in nursing home issued a statement.

Nursing Home WeChat WeChat official account

Official website, a nursing home for Red Star journalists, found that the hospital claimed to have signed a contract with Maria Hospital, the largest infertility center in South Korea, and the enterprise type column of its industrial and commercial registration information was "limited liability company" (wholly owned by foreign natural persons), and the legal representative was Li Shuofan. The reporter called according to the contact information displayed on the website, and the other party said that he did not know Li Shuofan.

The website shows that the legal representative is Li Shuofan.

On June 5438+05, the hospital's WeChat WeChat official account issued a statement on this matter (as follows), saying: "The next day, the legal representative of our hospital flew to Yanji from South Korea and solemnly apologized to his family." The person responsible for the accident has been severely punished and returned to South Korea. 16, Red Star News called the hospital. A staff member said that after the incident, they did not turn a blind eye to the children as their families said, and they also made several phone calls to try to solve the matter, but the family members were emotional and it was difficult to communicate normally. In the last few negotiations, although the amount of compensation proposed by the other party was lower than that at the beginning, it was still too high and had no legal basis. In addition, the family members have been letting the media get involved in this matter, and the two sides can't talk properly. As for other issues, the staff member said that he was not the main person in charge and could not inform him. And director Jin, who is in charge of this matter, is not in the nursing home.

Statement by family lawyer >>& gt

Or claim compensation of more than100000 yuan, and a formal lawsuit will be filed next week.

The lawyer told the reporter that Li Hua's family has entrusted them to handle this matter, and they will consider whether the other party has false propaganda, deceived consumers, or proposed compensation of more than100,000 yuan. A formal indictment will be filed next week.

When things happen, both sides should be rational. If they can sit down and negotiate, it's better to solve it through negotiation. Of course, there is no problem to solve it through legal channels. If both sides maintain a peaceful attitude, the problem will be easily solved.