Annual work summary report of enterprise manager.

How time flies! One year's work has reached the end of the year. Let's look back on what happened this year. The following is the "Full Report on the Annual Work Summary of Enterprise Managers" compiled by me for your reference only. Welcome to read this article.

Annual Work Summary Report of Enterprise Manager (1) During my X years as an account manager of bancassurance, I have experienced many things, among which the difficulties are bumpy, hard and sad, which may be the most profound and unforgettable in my life!

I have to go through several customs every X months. I find the person in charge of the bank to enter the outlet through the relationship, establish a good relationship with the staff of the outlet, quickly enter the role of being familiar with every business of the bank, warmly receive and serve every customer, do my best to introduce the company's wealth management products, and help guide customers how to double their income as much as possible. It can be said that this level is not difficult. After all, it is to serve customers and be good for customers.

The most difficult thing is to maintain the network relationship. Everyone's personality and hobbies are different, and psychological activities are unpredictable and will change at any time. Today, the relationship in your may be very close and warm, but it may be unrecognizable after a night, because this is a very competitive society, and the account managers of X insurance companies have all been stationed in xx, so the intensity of natural competition can be imagined.

Seriously, I used to work regularly in the office, and I was quiet after work. There is no competition. As long as you do your job well, there is no problem. It's very different now. Everything has to be learned from scratch. You should not only grasp the highlights of products and explain them to customers, but also maintain good relations with bank personnel. You should also know the business knowledge of the bank, constantly charge yourself to learn new energy, and read newspapers and watch TV anytime and anywhere to learn new knowledge. Otherwise, performance will be affected.

In X month, with a good foundation, you can start a good business, but something unexpected will happen at any time. For example, in the past, other companies in the same industry did not explain the products thoroughly when doing business, which led to the follow-up after-sales service failing to keep up, crying, quarreling, scolding and making trouble in the bank lobby, which made it difficult for our later account managers to carry out their work. Customers have always thought that they have been cheated and don't understand why bank insurance should cooperate. If you say it, you can't blame the customer for being unreasonable and crying. It is true that some companies have problems in after-sales service, which makes customers feel at a loss. Tens of thousands of dollars were deposited in the bank to engage in wealth management products, and they lost half for no reason. Who can feel better?

Care about yourself, it will make you uncomfortable, so when introducing products, you must tell your customers truthfully. There must be pros and cons, as well as risks. Those who have a good attitude and can bear risks can help them deal with it, and those who are unwilling to accept it and cannot bear the pressure should not be forced. Working with a working attitude of always thinking about customers really feels different and the consequences are even different. That's what I did, not only helping them manage their money, but also making friends with them. Why not do such a thing?

If you really do things in a down-to-earth manner, your work will naturally be much easier and your performance will follow suit. I feel good, and all my difficulties and grievances have been forgotten. I have a good attitude and everyone should learn from me.

Annual Work Summary Report of Enterprise Manager (II) The development of the company has made a new leap in 20xx. According to the working ideas put forward at the beginning of the year, we have introduced some new policies, established some new ideas, produced some new changes and made some new achievements. The following is a brief summary of three aspects:

I. Main Work Completed in 20xx

(1) Initial results have been achieved in internal reform. Enterprise reform is a major event related to the vital interests of employees, and everyone is very concerned about it. This year, the company tried out the project system in the engineering department; In the design institute, the performance linkage was tried out; In the park management center, the implementation of competition for posts; Bonuses are distributed by coefficient throughout the company; Reform attempts such as professional title allowance have been implemented for technicians. Great changes have taken place in the ideas of some employees, and a difficult and heavy step has been taken towards marketization. Some old ideas began to change gradually, which laid the foundation for improving the company's market competitiveness.

(2) It has laid a solid foundation for the company's development. This year, the company has created good conditions and laid a solid foundation for becoming a stronger and better enterprise in seven aspects:

First, it was awarded the first-class enterprise of urban landscaping approved by the Ministry of Construction;

Second, the construction supervision company of urban construction corporation was upgraded to the third-class qualification;

Third, passed the iso-9000 certification;

Fourth, X provincial civilized units;

Fifthly, a new institute of landscaping was established;

Sixth, the garden construction in Zhu Hong village has been further improved;

Seventh, the office conditions of the head office and landscape planning and design institute have been improved.

All these are for one purpose: to make full preparations for becoming a stronger and better enterprise, to improve its comprehensive competitiveness and to increase its development potential.

(three) to complete the tasks assigned by the superior. First, the environmental layout tasks of "creating a provincial garden city" and "economic and trade meeting and extreme sports meeting" were successfully completed. In order to accomplish these tasks, the company has built and rebuilt more than X million yuan of greening projects; It pruned and cleared about x square meters of green space and x kilometers of street trees. More than 10 thousand pots of grass flowers on the street; Carve a stone warning sign x; Renovation of rental houses and open-air tea houses; Clean the building, platform, pavilion, pavilion, etc. A lot of work has been done, and X advanced individuals and many advanced deeds have emerged. The company made a special report and commendation for this. Garden is a team that can draw, play loudly and have strong fighting capacity. In order to bring up the broad masses of cadres and workers in xx city, it is really a matter of giving up the family and taking care of the overall situation, and a lot of efforts have been made. Second, key projects in cities and districts were successfully completed. X Park is a key project in this city. The project, led by Deputy General Manager X, and other employees, was completed on time with high quality and passed the acceptance after X's intense and solid day and night construction and braving the high temperature and heat. It has been well received by city leaders and citizens. X national highway greening project and X park greening project are the key projects in this area. These two projects have been basically completed under the leadership of X, Deputy Manager of Engineering Department and X, Deputy Director of General Office. The third is the successful completion of practical tasks for the people. This year, we will do practical things for the people around the "Four Cities Joint Creation". In line with the concept of doing practical things for the people in the interests of the masses, we handled X calls and letters and visits from residents more than X times throughout the year. Especially this year 10, under the attack of Typhoon Bo Gongying, more than X trees were blown down in the city. The rescue commandos set up by the company have been working day and night to rescue the people, and have done a lot of work to ensure the smooth traffic in the urban area and eliminate the danger for thousands of families in the old city. In order to establish a good image of the government, it has made contributions to the "four cities joint creation" and has been well received by leaders and the general public.

(4) Achieved the goal set at the beginning of the year. First, the outsourcing business indicators were exceeded. Undertaking more than X projects, and the engineering quantity increased by nearly X %； compared with last year; The design output value increased by x %； compared with last year; Paid maintenance, flower bonsai decoration, tourism and other operating income increased by x% compared with 20xx. Second, spiritual civilization has reached a new level. At the same time as X provincial civilized units, the enterprise spirit of "respecting morality and practicing words, diligent and broad-minded" was summarized and refined; Enterprise culture of "precision, competition, respect, purity and tranquility"; Updated the website of xx; In order to publicize the company's new achievements and create a new image, xx was compiled and published in relevant newspapers. The third is to overfulfil the production index of grass flowers. More than 1 10,000 pots of grass flowers were cultivated, and about 1 10,000 pots of grass flowers were planted in the streets, and more than 1 10,000 pots were sold in the market. Fourth, all kinds of expenses are x% lower than 20xx. There are three main ways to control the cost: one is to introduce the method of team final accounts; Secondly, after buying seedlings on site, bid again; Third, implement the cost contract system.

(V) The internal management rules and regulations have been improved. On the basis of establishing and improving various rules and regulations and strengthening internal management last year, the company still attaches great importance to further improving the rules and regulations this year. A number of systems, such as Detailed Rules for the Implementation of Bidding and Interim Measures for the Settlement Management of Construction Teams, have been promulgated one after another and have been vigorously implemented. It well standardized the words and deeds of employees and provided operational basis for most of the company's work.

Annual Work Summary Report of Enterprise Manager (III) On xx, xx, I was appointed as the general manager of XX Media by the board of directors of XX Group Holdings Limited. A position. During the year, with the full support of the Board of Directors of the Group and the subsidiaries of the Company, all the work progressed smoothly. Through the joint efforts of all members of the company, gratifying achievements have been made in enterprise management, bidding, project management, cultural construction and stable development, and the comprehensive strength of the enterprise has been enhanced and its social reputation has been improved. Looking back on the work in the past year, there are mainly the following aspects:

I. Organizational construction

Set up a department and define the responsibilities of departments and personnel: marketing director xxx, operation director xx and financial director xxx. As there are only X people in our team, we are short of the post of CEO, so the post of CEO is temporarily held by me and the financial controller xxx***, and the work of CEO is temporarily completed by me and the financial controller xxx.

Second, cultural construction.

Pay attention to the construction of corporate culture, refine the culture of xx media, emphasize the relationship with the group and highlight the characteristics of corporate media. Adhering to the business philosophy of "honesty based on society, service creating the future", adhering to the corporate mission of "excellent service, happy life", adhering to customer-centered, advocating "enthusiasm, care, worry-free, rest assured and happiness", Five-heart service has achieved good results through continuous marketing innovation and positive enterprising, and has been recognized and encouraged by all walks of life.

Third, team building.

Create a huge team of xx media by organizing a series of activities: organize xx media executives to attend Moore development training in xx to cultivate the unity and cooperation ability of xx media team; Organize senior executives to participate in professional quality and business etiquette training to improve their professional accomplishment; Organize senior executives to participate in the course of "Corporate Culture: Let Enterprises Live", so that senior executives can more clearly identify with corporate culture. At the same time, in the process of carrying out various activities, I noticed that different opportunities were created for different colleagues to express themselves and exercise themselves.

Annual work summary report of enterprise manager (IV) 20xx years ago, as the general manager of the group company, under the correct leadership of the board of directors of the group company, I worked hard, diligently and dutifully according to the working spirit and work arrangement of the board of directors of the group company, but my work performance was not satisfactory and I failed to achieve the expected goal. I am deeply ashamed of losing the trust of the board of directors of the group company. In order to do a good job next year and achieve good results, the work situation and work plan for 20xx are summarized as follows:

I. Summary of work

(1) The group company has been operating for 20xx years.

1, the project is completed. The previous task amount was xx, but it was actually xx.

2, the annual financial statements (balance sheet, income statement and cash flow statement) data specific analysis (this content can be written by yourself).

(2) The main reason for the group company's serious losses.

There are many reasons for the serious operating losses of group companies. After my analysis and summary, there are four main reasons:

1, I have an unshirkable responsibility.

I am not decisive enough to deal with problems, my personality is soft, and my management level is lacking, which affects the work and causes serious operating losses of the group company.

2. There are problems in the management structure and employment of the company.

Due to the particularity of the company's own structure, personnel management is prone to leapfrog management, multi-head management and excessive management. Leapfrog management easily leads to the loss of prestige and enthusiasm of department managers, and finally leads to discord between leaders and employees in the department, and no one is responsible for accidents; Multi-head management easily makes employees unable to adapt to work and worry about work mistakes; Excessive management may cause employees to lose their creativity, and employees are not confident in themselves, making it difficult to cultivate independent talents.

3. There are problems in the implementation process.

The reason why the company's goals and plans finally deviate, many good ideas, plans and grand plans have no obvious effect in the end, mainly because the implementation process is not well controlled and the details are not in place.

First, the work contact is not timely. Relevant personnel and departments regularly or irregularly report their work and progress to the general manager or relevant person in charge. Leaders take the time to actively understand the progress and give guidance at work, which can promote the development of the work, but our company's work contact is not timely, which affects the development of the work.

Second, there are too few regular working meetings. Regular meetings can help you understand the cooperation of various departments, and you can make suggestions and communicate with each other. There are too few working meetings in the company, especially vertical communication. Employees don't understand the bosses' work plans and views on their own work, and leaders don't understand employees' ideas and needs, which affects their work.

Third, there is a lack of regular inspection. After the plan or scheme is implemented for a period of time, the company should regularly check its implementation to see if it deviates from the plan and needs to be adjusted, and arrange the next stage of work tasks. The lack of regular inspection in our company has a great impact on our work.

The fourth is the lack of fair incentives. Building a harmonious team and mobilizing the enthusiasm and initiative of employees all need a fair incentive mechanism. Our company lacks a fair incentive mechanism, which leads to low enthusiasm and initiative of employees and affects the work progress.

4. Other issues.

First, the company is currently in the stage of investment research and development, and has invested a lot of money, which has not yet generated profits.

Second, the former vice president of business did not prepare materials last year, and the company did not have a mature business team. The strength of software and hardware is relatively weak, resulting in the company's performance can not keep up.

The management of all aspects of the three companies is still immature, and it still belongs to the overall running-in period.

(III) Progress made by the Company in 20xx years

In 20xx, although the company lost money, it still made progress, and the prospects for next year are still very optimistic.

First, Mr. Du has rich social experience and valuable resources. Under his careful guidance, the company is moving in the right direction. I hope Mr Du Can can spare more time to manage the company in the future. I believe the company will get better and better in the future.

Second, Director Zhou has various social resources. He is old, but he took the trouble to take us to find resources in person, paving the way for our company to improve its performance in the future.

Third, the financial aspect is very chaotic. Through general manager Liao's planning, progress has been made and the level of financial management has been significantly improved, laying the foundation for the company's development next year.

Second, the work plan

(1) The company's business objectives for 20xx years.

In 20xx, the company should earnestly follow the work spirit and work arrangement of the board of directors of the group company, lead all employees to overcome the existing shortcomings, inspire their work spirit, arouse their work enthusiasm, work diligently and conscientiously, complete the annual production and operation objectives and tasks, achieve good production and operation performance, and strive to achieve sales of X million yuan and profits of X million yuan in 20xx.

(2) Establish a strong workforce.

In order to achieve the company's business objectives in 20xx, the company should establish a strong workforce and comprehensively improve the company's software and hardware strength. Therefore, we need to recruit the following talents: Design Department: X outstanding designers; Engineering supervision department x people; Some R&D personnel; Several business personnel (as the case may be).

(3) comprehensively improve the professional and technical level of employees.

In 20xx, the company should earnestly strengthen the study and training of employees, organize employees to seriously study business knowledge, carry out software and hardware business training, stipulate the time of study and training, determine the content of study and training, strengthen the management of study and training, improve the effectiveness of study and training, and comprehensively improve the professional and technical level of employees, so as to lay the foundation for completing the company's business objectives in 20xx.

(4) Establish and improve various management systems.

In 20xx, the company should establish and improve various management systems to manage people and affairs, promote the institutionalization and standardization of company management, improve the enthusiasm and initiative of employees, and make all work smoothly and achieve good results.

I believe that with the strong backing of the head office and the joint efforts of all the staff, our company will be able to get out of the predicament, fully accomplish the work objectives and tasks for 20xx years, achieve excellent results, and write a magnificent chapter in the company's development history.