Is this really reliable? Also... I received a Taobao Want Want message saying that I won a prize. I don’t know if I won a Taobao prize or a scammer’s prize

It must be fake, because Taobao will call you through their own phone number, not through other channels! Nowadays, the deception is very sophisticated. Some people even called me and told me that the payment for the items I bought failed and I had to pay again. The name and address of the store clearly knew everything. When I asked the store in Wangwang, they were a liar! Make it look exactly like the real thing