What departments are there in the hotel?

Hotel Department:

Front Office: Receive room reservations, individual check-in guests, receive the team, handle inquiries, store luggage, handle reservations, and handle complaints. Some hotels also include front desk cashiers as part of normal management. Housekeeping Department: It’s so tiring to get your 50 points.

Housekeeping Department: Clean guest rooms, report for daily repairs, book conference rooms, arrange venue layout, handle check-in and check-out procedures, order flowers, clean linens, etc.

Catering department: divided into Chinese food, Western food and specialty restaurants such as Japanese restaurants, etc., combined into one department, usually independently managed and accounted for, accepting banquet orders, conference room reservations, venue layout, and takeaway group ordering Arrangements etc.

Entertainment Department: Takes orders for birthdays, weddings, festive karaoke box bookings, individual performance venue seating arrangements, wine services, song and flower basket bookings, etc.

Security Department: It is divided into two types: internal security and external security. There are no obvious regulations on personnel. They usually work in shifts. Sometimes they are basking in the sun outside and sometimes blowing the air conditioner in the hall. Their responsibility is to arrange vehicles. In case of emergency Emergency handling, monitoring and surveillance, employee safety and security training, etc.

Sales Department: sells any products that can be rented or operated in the hotel. It mainly contacts the main person in charge of the travel agency or company and has a driver. The sales department also organizes and arranges regular hotel marketing activities. Group bookings etc.

The Human Resources Department: Responsible for staff recruitment and dismissal, employee training, coordinating with the labor department and regularly tracking whether all hotel personnel regulations are closely linked to labor laws. Responsible for personnel promotion, personnel attendance, etc.

Finance Department: Responsible for hotel revenue and expenditure, and also manages the daily work of cashiers arranged by various business departments.

Logistics Department: It is divided into medical office\laundry department\staff canteen. Administrative Department: usually the highest decision-making department of the hotel, responsible for hotel administrative regulations\participating in personnel transfer coordination\sales and marketing plan approval, and acting as general manager that power.

Engineering Department: Responsible for the maintenance of hotel equipment and facilities.

Purchasing Department: An independent accounting department, linked to the Logistics Department, and under the economic management of the Finance Department, serving the procurement of items for various business departments.

Hotel introduction:

Hotel (also known as hotel, inn, inn, hostel, business travel, inn, inn, etc. in China, hotels, etc. in Malaysia, Singapore, etc.) ) Its basic definition is a commercial establishment that provides a safe, comfortable space for users to rest or sleep for a short period of time.

Generally speaking, it provides guests with a place to stay and eat. Specifically, a hotel is an organization that uses its building as a voucher to provide services to guests by selling guest rooms, catering and comprehensive service facilities, thereby obtaining economic benefits. The hotel mainly provides tourists with accommodation services, life services and facilities (before bed service), catering, games, entertainment, shopping, business center, banquets and conference facilities.