Should Luolai Home Textiles be delivered to your door after sale?

According to the inquiry of official website-official flagship store of Luolai Home Textiles, the after-sales service policy of Luolai Home Textiles is as follows:

If you buy products in the flagship store of Luolai Home Textiles in official website or JD.COM, you can enjoy the 7-day unreasonable return service.

If you need to return the goods, please contact customer service within 7 days after receiving the goods, and provide information such as order number, product name, return reason, etc.

If you need to return the goods, please keep the original packaging intact, which will not affect the secondary sales, and send back the invoices, gifts and other items with the goods.

If you need to exchange goods, please keep the goods in the original packaging and send back the invoices, gifts and other items attached with the goods. At the same time, please indicate the name, specification, quantity and other information of the goods to be exchanged in the remarks column.

The return freight is borne by Luolai Home Textiles, and Luolai Home Textiles will arrange a courier company to pick up the pieces or provide you with freight subsidies.

The return processing time is within 3 working days after receiving the goods. The refund will be returned to you according to the original payment method, and the replacement will be reissued according to your requirements.

To sum up, the after-sales service of Luolai Home Textiles is to deliver goods to your door. Whether it's a return or a replacement, Luolai Home Textiles will provide you with convenient and quick service.