Delicious! Brands has recruited KFC customer service. Who did this?

I worked in KFC and Pizza Hut for 2 years. That's called homeagent, which means pressing a telephone system at your home, pressing it on your computer, and then connecting your home phone. They provide an extension number and use it to log in. It's inconvenient to answer the phone at home, and I can't get in at work. The computer system is obviously not as fast as the company. Moreover, KFC and Pizza Hut answer calls from all over the country, and some customers' questions will be more difficult or many preferential questions. At that time, they just said to try it at home, but it didn't come true in the end! I remember that at home 1 hour, only three calls came in, but at work, I had to call 10! They didn't pay, and then they went back to the company. I don't think it will be as tall as the company! I won't give you money unless I rest during meals! Feelings are monitored. Because MOD has a system that can monitor your screen. Later, it was said that it was applicable in Shanghai, and it was never mentioned again.