Wanda Customer Service Assistant or Operation Assistant?

Customer service is a specific sales talent, and operation is a comprehensive management talent.

Operation does not have to start with customer service, unless the company has regulations or its own ability is not competent for operation-related work. As for the topic, the recruitment position is an operation assistant, which is really a customer service position. I suggest that someone ask if the current customer service can be promoted to an operation assistant, how long it will take, and whether there are any senior operators to do it. Ask clearly before deciding whether to stay in this company.

Wanda operation assistant is a staff member who cooperates with the operation director or sales manager, and the post is an assistant post.

The main tasks of Wanda Group Operation Assistant are as follows:

1. Assist the sales manager to collect, input, summarize and analyze all kinds of information;

2, responsible for the audit of sales orders, at the same time according to the outbound order;

3. Responsible for sales statistics and analysis, and complete daily, monthly and annual reports according to the progress;

4. Responsible for sending and receiving documents of this department and file management of departmental data;

5. Be responsible for the evaluation and summary of the personnel in this department;

6. Complete the administrative affairs of the department and provide logistics services for the employees of the department;

7. Cooperate with the work of the Director of Operations;

8. Maintain and manage the currently accessed channels;

9. Monitor the data and complete the analysis and arrangement of the data;

10. Complete other tasks assigned by the company and leaders.