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What are the main responsibilities of shopping mall properties?
Question 1: Responsibilities of the shopping mall property department manager, what specific key points to do 1. Under the leadership of the general manager, be fully responsible for shopping mall environmental sanitation management, security management, water and electricity management, maintenance and recovery of water and electricity bills and Equipment maintenance.
2. Organize company employees to conscientiously study and implement various guidelines and policies of the party and the country, establish a good corporate image, work hard, and improve professional quality.
3. According to the company's deployment, carry out various tasks in the mall in a planned manner.
4. Ensure the cleanliness of the shopping mall and do a good job in sanitation.
5. Responsible for the parking management of the shopping mall.
6. Establish and improve the water and electricity management system, guide and urge company employees to conscientiously implement safety operating procedures and do a good job in safety work.
7. Responsible for the arrangement of daily water and electrical maintenance work (including water, electricity, gas meter reading, accounting, charging, external payment, etc.), and handle all daily maintenance work in a timely manner.
8. Prepare and organize the implementation of equipment maintenance plans and spare parts purchase plans.
9. Establish an equipment account and check it regularly to ensure that the account is consistent with the actual situation to prevent the loss of company assets.
10. Strengthen supervision and inspection, establish supervision and assessment methods and reward and punishment mechanisms, regularly assess and evaluate the company's employees' work attitude, labor discipline and service quality, and implement rewards and punishments.
11. Check safety measures regularly to eliminate safety hazards.
12. Strengthen information management. Take the initiative to report sensitive and abnormal situations to the company, and report major and urgent issues to the general manager immediately.
13. Complete other tasks assigned by the general manager.
Question 2: What is the main function of shopping mall property management, store opening and closing management, decoration management, parking lot management?
Security, fire protection, monitoring and management, cleaning, garbage removal , special cleaning, special cleaning services
Operational cooperation coordinated with merchants
Emergency incident handling
Public security management coordinated with the police station< /p>
Shopping mall floor guidance and customer service
Merchant control, clearance, passenger flow diversion and statistics
Equipment room management, municipal managed equipment room management, maintenance, equipment operation, Maintenance
Engineering renovation, energy consumption control, store entry and exit adjustments
Question 3: What is the main function of commercial property management? To be specific, store opening and closing management, decoration management, parking lot management
Security, fire protection, monitoring management
Cleaning, garbage removal, special cleaning, special cleaning services
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Operational cooperation coordinated with merchants
Emergency incident handling
Public security management coordinated with the police station
Shopping mall floor guidelines and customer service
Merchant control, clearance, passenger flow diversion and statistics
Equipment room management, municipal managed equipment room management, repair, equipment operation, maintenance
Engineering Renovation, energy consumption control, store entry and exit adjustments
Question 4: The mall pays property management fees, what responsibilities should the property owner have to the mall? If you score 80 points, you will first know that you are not a party
General What are the responsibilities of the property management company are specifically stated in the contract signed by the owner and the property management company. In business negotiations, everything shall be subject to the contract.
Question 5: What is shopping mall property management like? Overview of the shopping malls managed: The name of the shopping mall managed by Yingkou Nanyang Property Management Co., Ltd. is Yingkou Building and Decoration Materials City, with a construction area of ??40,000 square meters. It was built in 2000 and attracted investment in the same year of construction.
The business scope of the shopping mall: the first floor sells building decoration materials,
the second floor sells furniture.
The company's management organization: property company manager, deputy manager, finance department, marketing department, comprehensive management department, security department, office.
Job responsibilities: The manager of the property company is in charge of the overall work of the property company;
The deputy manager of the property company is in charge of the marketing department and security department of the property company.
Responsibilities of each department:
Finance Department: Collect various rents and property management fees.
Marketing Management Department: comprehensive management of shopping mall businesses.
1. Management of fire safety and fire and theft prevention;
2. Management of rent, property management fees, water and electricity bills, and heating fees;
3. Idle Investment promotion and management of booths;
4. Transportation of motor vehicles, handling labor and fee management;
5. Advertising, investment promotion and fee management.
General Management Department: 1. Cleanliness of the shopping mall;
2. Repair and maintenance of the company’s fixed assets;
3. Maintenance of heating boilers and heating communities Heating management;
4. Management of substation power supply and equipment.
Security Department: Management of fire safety in shopping malls, especially the fire control room, and management of open smoke and open flames in businesses within the shopping mall.
Office: 1. Human resources management;
2. Management of administrator clock-in system.
The Yingkou Building Decoration Materials City Market managed by our property company is one of the city’s key development projects in 2000 and is the only decoration materials market in Yingkou City. In order to continuously improve market management, we are hereby recruiting property managers who have experience in commercial property management and have been engaged in management work in this industry for more than three years. Personnel who have experience in managing commercial properties, are dedicated to their jobs, have organizational skills, and have executive ability should apply to us. Corporate work.
Requirements: 1. According to the company's development direction, formulate several management methods for performance appraisal of employees.
3. Regarding the company's various charges, you can also propose your personal management and development plan for the company and shopping mall.
Question 6: What expenses are included in the shopping mall property management fee? 10 points The fees that property management users or owners should pay according to the property management service contract are called property management fees.
Property management fees generally consist of the following items:
(1) Maintenance costs for public properties and supporting facilities, including exterior walls, stairs, walking corridors, lifts Ladders (escalators), central air-conditioning systems, fire protection systems, security systems, television sound systems, telephone systems, distribution systems, water supply and drainage systems and other machinery, equipment, machinery devices and facilities, etc.
(2) Salaries of employed management personnel, including wages, allowances, benefits, insurance, clothing expenses, etc.
(3) Public water and electricity expenditures, such as public lighting, fountains, lawn watering, etc.
(4) Expenses for purchasing or leasing necessary machinery and equipment.
(5) Expenses for property insurance (fire insurance, disaster insurance, etc.) and various liability insurances.
(6) Costs of garbage removal, pool cleaning, disinfection and pest control.
(7) Cost of cleaning public areas, curtain walls, and walls.
(8) Flower planting, grass planting and maintenance costs in public areas.
(9) Update reserve fund, which is the cost of updating property supporting facilities.
(10) Costs of hiring lawyers, accountants and other professionals.
(11) Cost of holiday decorations.
(12) Manager’s remuneration.
(13) Administrative office expenses, including stationery, office supplies and other miscellaneous items as well as corporate relations expenses.
(14) Public *** television receiving system and maintenance costs.
(15) Other reasonable expenses incurred for management.
Question 7: Does the shopping mall property have the obligation to attract investment? If the shopping mall is open and has begun operations, the property company (operating company) is responsible for attracting investment in the vacant areas.
Question 8: What are the main responsibilities of property managers in commercial properties?
1. Be familiar with the various systems of the management office, charging standards and their composition, and be familiar with the community Building structure, arrangement, types, number, and living conditions of residents.
2. Warmly receive owners (residents) and visiting guests. We must patiently explain the issues reported or complained by residents, promptly fill out the "Complaint Handling Form" and "Owner (Resident) Request Handling Record" and submit them to the head of the General Management Department for follow-up processing, so as to give the owners (residents) a satisfactory result.
3. Persist in regular and irregular supervision and inspection of house decoration and main on-site monitoring of the community, take timely measures to correct violations if found, record them on the "Daily Inspection Form" of the General Management Department, and issue them in a timely manner Issue a rectification notice.
4. Responsible for the issuance of public keys to the community and the owners (residents) who come to move in, complete the issuance registration procedures, and fill in the "Key Issuance Registration Form" and "Key Borrowing and Return Registration Form" to ensure Key management is organized and clear.
5. Strengthen decoration inspections and patrols, handle violations in a timely manner, take timely measures for decoration inspections and feedback or complaints from relevant departments, and report to the supervisor to ensure that they are handled properly
6. Specific responsibilities The reception work and related procedures for the owners (residents) of the community should be carried out to ensure that the files of the owners (residents) are complete. Regularly check the files with the document clerk (clerk). If there are any gaps, they should be completed in a timely manner.
7. Carry out regular visits and return visits to solicit opinions and suggestions from owners (residents). Summarize the opinions of owners (residents) and report to the supervisor.
8. Inspect the community regularly or irregularly and fill in the "Daily Inspection Form" (General Management Department).
9. For owners (residents) who are in arrears or late in paying management fees, analyze the reasons and patiently persuade them. Make the collection rate of the management office reach the target target.
10. Promote national guidelines and policies to owners (residents), promptly communicate various notices and regulations from the *** and the company, and cooperate with the Public Security Neighborhood Committee in population management and family planning work.
11. Responsible for the management of vacant houses.
12. Complete other tasks assigned by the director or supervisor.
Question 9: Responsibilities and obligations of properties on commercial streets (1) Responsibility for property custody
(2) Owners and property users and property management companies have clearly agreed on vehicle storage During the contract period, if the vehicle is lost or damaged due to poor storage, the property management enterprise shall bear the liability for damage compensation in accordance with the provisions of Article 374 of the Contract Law of the People's Republic of China.
(3) Owners and property users, non-owners and non-property users, other car owners, vehicle users, etc. and the property management company have not explicitly agreed on a vehicle custody relationship, but the property management company provides them with If a vehicle parking service is provided, or a vehicle parking relationship is unilaterally declared, the two parties shall be deemed to have a vehicle parking management relationship. During the parking period, if the vehicle is lost or damaged due to poor management or other faults, the property management company shall bear corresponding liability for compensation according to the size of the fault.
(4) Property management companies neither charge nor charge fees for vehicles parked in the property management area from owners and property users, non-owners and non-property users, other car owners, vehicle users, etc. It is clearly informed that the property management company will not be liable for compensation if the vehicle is lost or damaged if the vehicle is not taken care of.
(5) Responsibility for damage caused by the facilities and equipment used in the property
Due to neglect of management by the property management company, there are unsafe factors in the facilities used in the property, resulting in If the owner or property user suffers damage and the victim requests the property management company to compensate for the loss, the property management company's liability for compensation can be determined based on factors such as the size of the property management company's fault and the standards for charging fees.
(6) Liability for third party infringement
Question 10: What order maintenance costs are included in shopping mall property management fees?
Maintenance of public facilities and equipment Maintenance costs
Public lighting, water and other energy costs
Public greening costs
Public cleaning costs
< p> Garbage removal and garbage disposal costsSeptic tank removal and cleaning costs
Fire protection and security equipment and facility maintenance costs
Property company personnel costs
Administrative office expenses of the property company
Enterprise profits and financial expenses of the property company
etc.
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