What are the specific work contents, job responsibilities and precautions of the supervision of Suning Appliance Chain Store?

I have never supervised this industry, but I have learned something from the Internet.

1. The concept of supervision

A supervisor is a person who manages employees who manufacture products and/or provide services.

2, the role of supervision

As a supervisor, you must fulfill your obligations to the branch, customers and employees, which is that you are placed in a connecting position.

For your employees, you represent management, power, instructions, discipline, vacation time, income increase and promotion.

for the branch or your superiors, you are the link between them and their employees and specific work. You represent productivity, cost, labor efficiency, quality management and customer service; At the same time, you represent the needs and requirements of employees.

to customers, your products and employees represent the whole company.

3. Obligations of supervisors 8? 9 obligation to the branch:

A. Do your job well, which is related to their interests and the reason why they hire you.

B. the supervisor has the obligation to efficiently complete the work authorized by the agent.

C. due to frequent daily contact with employees and customers, supervisors are also obliged to report the requirements of employees and customers to agents.

obligations to customers: 8? 9

a. Full-time assistance for the opening of the new store.

B. assistance in daily operation and management (people, goods, yard, etc.).

C. assistance in daily training of franchise stores. 8? 9 Obligations to employees:

Create an open working atmosphere for employees that makes them feel accepted, recognized, frank and relative, fair and belonging. For most employees today, the previous tough and high-handed management methods no longer work. Creating a working atmosphere that makes them willing to pay for you is not only your obligation to them, but also the need of your own work.

second, the job description of the supervisor

(1) the job responsibilities of the supervisor

1. Ensure that the customer department realizes the work plan in quality and on time.

2. Ensure the sales of direct stores and franchise stores go smoothly.

3. Be responsible for the implementation of the company's policies in direct stores and franchise stores.

4. Be responsible for the accuracy of market research content.

5. Be responsible for the feasibility of the location of the franchise stores.

6. Be responsible for the safety of the sales data.

7. Be responsible for the sales tasks, training results and display status of the franchise stores.

(II) Main tasks of supervision

1. Responsible for the training, job assessment and salary assessment of all employees in the specialty store.

2. Be responsible for personnel management of exclusive stores, such as recruitment, appointment, promotion, transfer and dismissal.

3. Be responsible for the pre-preparation for the launch of new products in the store and the post-implementation of the store.

4. Be responsible for the administration of employee welfare and salary procedures in the exclusive store, including reporting to the company.

5. Preside over the weekly, monthly, quarterly and annual marketing meeting of the store manager, regularly inspect the store and fill in the shop patrol report.

6. supervise the implementation of store promotion activities and the feedback of promotion results.

7. ensure the accuracy of all reports submitted in the exclusive store.

8. supervise and guide the sales of direct stores and franchise stores.

9. supervise the implementation of the company's policies in direct stores and specialty stores.

1. Complete all investigation tasks assigned by superiors.

11. Provide scientific and effective promotion plan according to market conditions.

12. assist franchisees to investigate the market and prepare survey reports.

13. assist investment personnel to investigate the background information of franchisees.

14. assist franchisees to select and determine the store location.

15. guide and supervise the renovation of franchise stores.

16. Assist in the comprehensive training of franchisees.

personally, I feel that if the scope of this position is smaller, it is a bit like a disciplinary Committee member at school. I used to work in a top 1 comprehensive shopping mall in China, dealing with employees and sales district heads every day. This job is not easy to do well.