What are the interview requirements for flight attendants? What qualifications do you need?

# Flight Attendant Recruitment # Introduction The main duties of a flight attendant are to ensure the safety and comfort of passengers during their journey on a civil aviation plane (for example, to provide meals and other meals for passengers), to guide passengers to use on-board safety equipment, and to organize passengers to escape from the plane in case of emergency. This article is compiled by KaoNet for you. What are the interview requirements of flight attendants and what education do you need? ",for everyone to read.

1. Appearance requires that the makeup of flight attendants should be elegant, fresh and natural.

Hairstyle: When the stewardess wears the clothes, her hair should be neat and beautiful, generous and natural, uniform and well-groomed. The hairstyle is the standard hairstyle stipulated by the crew business, and it must be cut short or curly, and the hair does not touch the collar, leaving no weird hairstyle.

make-up: flight attendants must put on work makeup and touch up makeup when on duty, keep a good mental outlook, and keep their hands and nails trimmed and tidy. Don't use lipstick with unhealthy colors and bright colors, don't wear oversized accessories and fashion watches, and don't touch up makeup and embellishment in front of passengers.

clothing: when on duty, the flight attendants of the same flight can dress according to the season of the route, weather changes and personal physical quality, and the flight attendants are all dressed in skirts; When welcoming guests, flight attendants can wear vests and silk socks. Coats can be worn in cold areas. Leather shoes should be kept bright and undamaged, and single leather shoes should be worn in the air. Flat shoes can only be worn when serving in the air. Buttons should be fastened when making clothes, and stewardesses should wear belts, scarves and gloves when wearing coats and trench coats. The boarding pass is worn on the chest of clothing, windbreaker and coat, and removed after boarding the plane; Service cards are worn on the upper right side of clothing and the upper left side of shirts and aprons.

2. Clothing requires that clothing is the external packaging of the human body, which includes clothes, pants, skirts, hats, socks, gloves and all kinds of clothing. Clothing is a silent language, which embodies a person's personality, identity, self-restraint and psychological state, and directly represents a person's character. The stewardess must pay attention to the personal dress, which is related to the personal image and the image of the airline. Therefore, flight attendants must abide by the airline's regulations on clothing on the plane and dress according to the regulations when flying. The stewardess should keep the work clothes clean and tidy when wearing them. Before boarding the plane every time, the work clothes should be ironed flat. The work clothes are not allowed to be wrinkled, broken, stained, dirty and smelly. Clean and tidy clothes will bring fresh and comfortable feelings to passengers.

3. Instrumentation requires the stewardess's appearance to include appearance, posture, clothing and personal hygiene, which is the appearance of the stewardess's mental outlook. Because people's personality, temperament, inner accomplishment and behavior habits are different, everyone forms an extraordinary temperament with personal good cultural accomplishment, profound knowledge and profound thinking ability as the core. Good manners need a long time to cultivate and exercise, especially as a qualified flight attendant, it is necessary to strengthen the improvement of one's cultural quality, the cultivation of one's own personality and self-cultivation in the long-term flight, and combine external beauty with internal beauty to form the temperament of a flight attendant.

4. The most important thing for a flight attendant is to have a considerable professional ethics. As a qualified stewardess, what contents do they need in professional ethics?

1. First of all, love your job. My love for flight attendant work is not temporary. When my ideal flight attendant life is broken by the hard work in reality, I can continue to be active, enthusiastic, thoughtful, polite, conscientious, diligent and hard-working.

2. Strong service concept and service consciousness. In the fierce market competition, the quality of service determines whether an enterprise can survive, and the core of market competition is actually the service competition. Civil aviation enterprises are most concerned about passengers and cargo owners. If they want to win passengers in the market competition, they must improve their service awareness and service concept. Service consciousness is gradually formed after training. Consciousness is a kind of thought, a kind of conscious action, which cannot be maintained by rules. It must be melted into every stewardess's outlook on life and become a conscious thought.

3. Have the spirit of hard work. In people's eyes, flight attendants are an enviable profession flying in the air, but in practice, they bear unexpected hardships, such as the difference in time difference between long-distance flights and various passengers flying on domestic routes, and the difficulties and special situations encountered in their work will occur at any time. Without the spirit of hard work, they can't bear the pressure of work and can't do a good job in service.

4. Warm and cheerful personality. The flight attendant's job is to deal with people directly. She has to contact thousands of passengers on the plane every day, so she needs to communicate with passengers at any time. Without a cheerful personality, she can't be competent for this job.

5. study business knowledge hard. As a flight attendant, she doesn't just serve tea and deliver water on the plane, but needs to master a lot of knowledge. For example, our flight is to the United States today. Our flight attendant must first master the national profile, human geography, politics and economy of Beijing and the United States, and the countries, cities, rivers, mountains and places of interest that the route flies over. It is also necessary to master aircraft equipment, emergency handling, in-flight service procedures and service skills. It can be said that flight attendants should understand astronomy and geography, and master various service skills and service concepts, not only with beautiful external beauty, but also with rich internal beauty.

6. Learn to speak. Language itself represents everyone's attributes, and a person's growing environment will affect everyone's speaking habits. As a flight attendant, you should learn the art of speaking. Different service languages often produce different service results. A flight attendant should master different speaking skills, such as speaking skills to elderly passengers, speaking skills to children passengers, speaking skills to special passengers, speaking skills to angry passengers, speaking skills to important passengers, speaking skills to passengers who fly for the first time, and speaking skills to service when the flight is abnormal.

5. what are the educational requirements for being a flight attendant? Different airlines and different recruitment times have different requirements for flight attendants' academic qualifications. Let's look at the basic requirements for flight attendants' academic qualifications:

1. It can be a full-time college degree or above, such as China Eastern Airlines, Hainan Airlines and other aviation companies, and it is required that flight attendants' academic qualifications must reach a full-time undergraduate degree before they can be hired.

2. If it is a part-time academic, it includes self-study exams, modern distance online education, and recognition of higher education.

That is to say, you can study in a flight attendant school through other part-time channels, and you can also be a flight attendant after graduation.