Comment on the manager's model essay

As a manager, we should strengthen the service consciousness of sales staff, provide humanized service for customers, serve old customers at fixed points and develop new markets. The following is my model essay to sort out the manager's comments. Welcome to read!

Manager's comments on Fan Wen: Branch A started according to the spirit of document No.32 (2004) and document No.2 of company marketing 12? Party member's democratic appraisal and summary appraisal of striving for excellence? Work. With the transformation of the company's operating mechanism, party member assessment is of great significance. After the establishment of the branch, party member will definitely strengthen the management and supervision of the grass-roots party member, so that party member will always keep a clear political mind and unite and lead the staff to make new contributions to accelerating the leap-forward development of the company. According to the requirements of the document, I summarized my thoughts, work and study in the past year, and invited party member to comment.

Firm and correct political direction, with? Theory of Three Represents theory? Arm yourself with important thoughts and keep pace with the times. I can study Marxism-Leninism, Mao Zedong Thought and Deng Xiaoping Theory seriously. Theory of Three Represents theory? Important thoughts guide their words and deeds, can implement the party's line, principles and policies, and maintain a high degree of consistency with the CPC Central Committee. Over the past year, I have led and organized a group of people in the General Party Branch of the branch company to carry out extensive political and ideological education among employees, so that ideological work is deeply rooted in the hearts of the people and effectively combined with the safety and efficiency of the company. At the same time, extensive learning activities are carried out to guide the work arrangements of party branches. Through learning, everyone was encouraged, advanced theories were deeply rooted in people's hearts, enthusiasm was stimulated, production was developed, and the level of economic benefits was significantly improved. In practical work, we arranged various group activities, such as organizing party member to hold with young comrades? A good eight companies on Nanjing Road? Our learning activities have achieved good results, which not only improved everyone's ideological understanding, but also enhanced the cohesion and centripetal force of the branch.

As a person who has worked in the branch for a long time, I personally came to grasp the construction of a clean government. After the implementation of "China * * * Inner-Party Supervision Regulations (Trial)" and "China * * * Disciplinary Regulations", organize the general party branch to implement it within the branch. The construction of a clean government can be said to involve all corners of the branches, and it needs to constantly sound the alarm, but it is impossible not to grasp it. Because most of the positions in the branch can be linked to people and money, if the education of clean government is not in place, the consequences will be unimaginable. I am honest and self-disciplined, not greedy and not occupying, and truthfully declare my income to the organization as required. But I don't think we can be honest and self-sufficient, but we should teach you the wind of clean government and eradicate corruption? Dead end? . All branches are required to persevere in the education of clean government, compile warning records and carry out warning education on various topics in combination with the typical case education materials of the company, so as to create a good atmosphere of clean government for the branches. At the same time, it also laid a solid foundation for the party building and clean government work of the branch in the future.

Presided over the extensive publicity work of the branch, regularly held various rich blackboard columns, timely reported the major events of the country and the company, and warmly praised Socialism with Chinese characteristics's construction and? Theory of Three Represents theory? Important ideas, promote various contributions to the company, create good performance and other touching advanced deeds. Encourage all departments to contribute to various publicity media, including XXXX newspaper.

Ensuring safety and normality is the primary task and basic responsibility of the branch. XXXX Company has sounded a profound alarm for us, enlightening us that no matter how high the economic benefits are, we can't stand the losses caused by disasters. Combined with the actual situation of Shanghai Branch, safety work is very important. It is not easy to ensure safe and normal operation. At the weekly meeting of the branch, the first thing to emphasize is safety. I often tell you: safety is a big deal, and there is no room for carelessness. It is necessary to nip in the bud and completely eliminate all kinds of potential safety hazards. ? XX and XX departments are the safety responsibility departments of the branch, shouldering the great responsibility of XX safety. So we installed it for XX department in time? Company operation management system? The implementation of the double duty system, the establishment of the report system for instructions, and the strict release of aircraft in accordance with regulations have provided a strong guarantee for safe and normal flight, and also improved the safety factor and work quality of the branch. The branch company will bring XX work into the management scope, according to? Five people in position. In the implementation of XX work, the importance of XX work to safety and normality is emphasized, and XX personnel are required to further improve the quality of work, strictly check and maintain XXXXXX, and ensure the safety of XX. While paying close attention to XX safety, we also attach great importance to ground safety. Because most of the vehicles in the branch are used in other places, ground safety is targeted. While emphasizing safe driving in the wild, we have educated and dealt with those behaviors that violate safety. In this way, everyone's safety awareness has been greatly improved, and comrades are more aware of the relationship between safety and efficiency, so that safety awareness is deeply rooted in the hearts of the people.

While leading the branch to pay special attention to the safety of XX, I increased my sales efforts. Working hard and laying a solid foundation is the premise of seeking greater development in sales. Grow the company? The window? Unit image, constantly improve service quality, and extensively carry out passenger and freight publicity. In order to fully mobilize the enthusiasm of employees, the organization and personnel of the branch were adjusted in a planned way, and the strength of customers or sales departments was increased, so that the work center of the branch was completely adjusted to take sales as the center. These practices have greatly promoted the development of production and sales of branch companies.

In order to expand the company's sales market in XX area and XX, several large and influential sales agent meetings were organized, which strengthened the cooperation with sales agents and strengthened the confidence of cooperation with the company. At the same time, I led the sales staff to visit the sales agents without losing time, vigorously publicize the company and formulate effective sales policies; While increasing the number of sales staff, we have expanded sales methods, increased sales efforts, and introduced market competition and sales incentive mechanism in time, so that everyone has tasks and indicators in mind; Establish a coordination mechanism with XX, XX and other companies, set up a coordination office in the company building, and jointly formulate market rules, which effectively stopped the decline of the price level and created favorable conditions for stabilizing income and increasing income. Out of a strong sense of professionalism, I pay attention to the company's XX rate and XX income every day, and try my best to create a situation conducive to sales. The sales revenue of XX was completed well, accounting for 1 13% and 138.5% of the production tasks respectively.

To further strengthen and improve management measures, to benefit from management. It is an important aspect of management to standardize the positions of various departments according to the requirements of the company's operation manual. Starting with strengthening labor discipline and strengthening employees? The window? Awareness, improve service quality, use civilized language, and dress for posts according to regulations; Strengthen labor discipline, put an end to idleness, and significantly improve the quality of work. ? Bold? Management, plugging loopholes, not doing it? Good people? This is what I have been emphasizing. I said:? Managers should be brave in management and not afraid of offending people. As long as you can control it, you can't offend people. In fact, no matter who the real criminal is. ? I did what I asked my comrades to do first. Taking the opportunity of checking telephone charges, severely punish those who have nothing to do with work and occupy the telephone for a long time and affect their work; Severely investigate and punish the illegal use of mileage coupons; For those who exploit loopholes and use employee discount tickets beyond the scope, the compensation ticket will be handled; This article severely criticized the perfunctory and false telephone reservation phenomenon. In this way, the purpose of educating the masses, strengthening discipline and strengthening management has been achieved; Always pay attention to the front line of production and operation, personally guide the inspection work, deal with the situation in time, remind possible problems in time, and formulate necessary preventive measures to prevent problems before they happen and eliminate hidden dangers.

Strengthen basic work and infrastructure construction, reduce costs as much as possible, and cooperate with the company with practical work? Management year? Activities. According to the company? XXXX？ Sales strategy, the branch attaches great importance to XX work, established? Call center? , specially equipped with personnel, expanded the establishment, so that ticket sales, telephone booking and XX services? Integration? That is, strengthen service and promote sales. alodial

While developing frequent travelers and customers, ask sales agents to increase their attractiveness? XX？ The strength of its service is to combine frequent visits with telephone consultation to expand the service content. In order to expand the sales network, three direct sales offices have been established one after another, which greatly expanded the sales scale of the company in X, further updated the service means, updated the voice equipment, and completely replaced the PC with the telephone reservation system. Strengthen the management of XXXXXXXX, so that the three items are directly related to the company's benefits? Difficult disease? It was contained and the leak was stopped. Strengthen cooperation with the units present, obtain the support of relevant government departments, create a very favorable situation for the company's production and operation in XX and XX areas, and lay a solid foundation for the future development of the branch.

Cooperate with the company's restructuring process to realize the original XX and XX branches in time? Integration? . The original XX and XXX branches are the largest production and sales units in their respective countries, with busy production, large sales volume and many personnel, which makes the merger process very difficult. However, due to effective organization and proper methods, the cancellation of XX branch, the registration of the new company XX branch and the re-registration of assets were quickly realized? Integration? , complete the restructuring task of the company in X years ahead of schedule.

Take on the heavy responsibility and strive to complete all the work assigned by the company. I am the general manager of XX branch, and I am also the general manager of XX branch and XX company, both of which are facing the problems of production and operation. Through hard work, lead the above two units to better complete the production tasks assigned by the company. Especially when I took over XXXX, my business was not good, I lost a lot, and there were many problems. According to this situation, we should formulate policies and objectives in time, refine tasks, introduce competition mechanism, establish market awareness, adjust personnel and mobilize employees' labor enthusiasm, so that the development center can turn losses into profits in one fell swoop and overfulfil the tasks assigned by the company. It is worth mentioning that after the adjustment of XXXX, the domestic product business developed rapidly, with an increase of 300% in 2003 compared with last year. .

The system of democratic life meeting for leading cadres in party member is a system based on criticism and self-criticism. Through this system, we can sum up achievements and find shortcomings, which is of great benefit to production and unity. After the democratic life meeting of leading cadres in party member, I found my own shortcomings. For example, when the production or sales department has problems such as inadequate work, it often produces impatience; Criticizing comrades is sometimes too strong; Because I am often busy with my work, my communication with comrades around me is not extensive enough, so I should strengthen it in the future.

After the Spring Festival of 20xx, I am still in charge of the supermarket as a store manager and a non-food manager. Strengthening commodity management and personnel on-site management at work to achieve performance improvement is the center of all work.

Although I joined the big family of supermarkets from the beginning of business, I am familiar with the staff of supermarkets, but the specific work is still different. In order to enter the role and take responsibility as soon as possible, on the one hand, I strengthened the study of professional knowledge, actively read books and articles, and humbly asked Liu for advice. On the one hand, strengthen communication to understand the actual situation, communicate with the heads of food, receiving, cashier and other related departments, and have in-depth exchanges with Wen Juan, the non-food team leader. In a short time, I established a harmonious working relationship with the relevant supervisors and assumed the responsibility of the store duty manager. Together with the head of the cabinet, we conducted rectification training for non-food staff, adjusted the planning and display of goods, and through the joint efforts of non-food staff, our sales increased substantially. After Wen Juan was promoted to non-food procurement, I became the team leader of non-food products. I settled down and started from scratch. Strict requirements for hygiene, display, warehouse and receiving goods start from every detail, which changes the atmosphere of non-food stores. Contact with employees more, on the basis of strict requirements, give employees more ideological exchanges and business training, so that employees' mental outlook has changed and their enthusiasm and autonomy have been brought into play. With the care and support of all departments in the company, Qi Xin, all employees, made concerted efforts, and the non-food progress was recognized by the company.

The manager on duty is responsible for coordinating the work of various departments, maintaining the normal operation of the whole store and handling emergencies. In this position, based on the overall control of the overall situation, he made full use of this platform to improve his organization, coordination and business level in an all-round way while working, so as to deeply understand the cashier, customer service, receiving goods, loss prevention, fire fighting and other links, find problems, reduce loopholes, and become a well-known store manager.

Two. Working Stage of Market Mansion In June, due to work needs, I was transferred to various operations of Market Mansion. With the cooperation of manager Zhai, I have experienced some challenging problems, such as the difficulties in the operation of merchants in the off-season after the holiday, the difficulty in collecting rent, and the large number of staff entrusted by seasonal reasons. By solving these problems, I quickly improved my understanding of the clothing retail market, market environment and employee management in our city. Through the contact with the mediation work of various merchants, the coordination ability has been further exercised. In order to adapt to the changing situation and cooperate with the overall planning of the company, the market layout has been adjusted. From March to April, the market supermarket began to conceive of opening, and I devoted myself to the preparatory work, including personnel recruitment, business training, shelf installation, daily operation and maintenance, etc. With the care of my boss, the support of all parties in the company, and the guidance of General Manager Liu and Li Dian, the market supermarkets have developed and transformed smoothly, and my latest business knowledge of supermarkets has been systematically strengthened.

When I was in charge of the market, I tried to maintain the normal operation of various business activities without any unexpected events. However, it is a fact that the overall potential of the market has not been fully utilized to produce benefits. Although the development of the market is restricted by the immature objective environment in all aspects, it is a great responsibility that the market is not fully utilized. This also shows the limitations of their own ability, which is the most profound experience gained in market work. At the same time, I experienced various difficulties and pressures in the market, which greatly improved my psychological quality. In the face of great difficulties and pressures, I will not shrink back and escape, and I can face the solution calmly. This is my biggest gain in the market.

With the correct leadership and strong support of company leaders, Zhong Xing Wood Industry Company is striving for development, implementation and implementation in the face of increasingly fierce market competition. All employees of the company United and worked hard to successfully complete the tasks assigned by the company at the beginning of the year. This year's work is summarized as follows.

I. Completion of various economic indicators

1。 Sales volume: the annual sales volume was 23.347 million yuan, an increase of1.6000 yuan compared with the planned 21.74700 yuan, with an increase of 8%, of which the sales volume in foreign markets was1.1.90600 yuan compared with the planned1.

2。 Profit: The annual profit was 6,543,800 yuan, an increase of 320,000 yuan over the planned 6,543,800 yuan, of which 460,000 yuan was realized for other cities.

3. Profit index analysis: The sales price fluctuates frequently with the market, and the price of raw materials rises. * * The average annual timber price increased by 65,438+020.5 yuan compared with the same period of last year, and the annual consumption was 6,504 cubic meters, and the cost increased by 565,438+00,000 yuan, which affected the profit growth.

Second, increase sales efforts and strive to expand the market.

At the beginning of the year, the work plan and detailed indicators for * * years were formulated, which strengthened the service consciousness of sales staff in business work, provided humanized service for customers, appointed special personnel to serve old customers and developed new markets, and achieved good results.

(1) Inland market

On the premise of ensuring quality, providing more humanized services to customers can obviously improve customer satisfaction, enhance customer loyalty and lay a good foundation for the stable development of enterprises.

(1) has stabilized small and medium-sized customers such as government agencies and enterprises with high quality and low price and excellent service.

(2) Continue to take the road of joint venture and make use of our scale advantage to process boards for other small timber factories to achieve mutual benefit.

(3) Actively explore the market, develop six mechanical coke enterprises in this county as new users, and expand the sales scope.

Non-local market

The development of foreign markets of Zhong Xing Wood Industry Company has made further progress, the market demand has increased, and the new series of new products have been successfully operated. High-quality products and excellent services have won us a good corporate reputation and have a certain influence on these surrounding areas.

Third, the workshop internal management

As the strong backing of sales work, the internal management of the workshop has been strengthened from all angles:

(1) Standardize production management

The workshop leading group responded to the call of the factory department and implemented? Ding Gang? Quota? Quote? The quota management has been strengthened, and three preparations have been made for the implementation of quota and quota management: First, careful investigation and calculation have been made for each team and each working procedure in the workshop. The second is to lead employees? Go out, please come in? Learn advanced production management experience in the same industry. The third is to learn from the trial according to your own situation. According to the call of the factory, we reduced staff and increased efficiency, and transferred six employees to the talent flow center, which greatly touched the on-the-job employees and laid a solid foundation for further strengthening management and improving production efficiency in the workshop.

(2) Quality management

In the process of production and operation, we pay attention to the steady improvement of product quality and have achieved good results. 1999 and 2 1 passed the second evaluation of ISO900 1 quality certification center within two days. Through the certification work, the product quality is effectively controlled, making the production quality management more systematic and basically achieving no major quality accidents throughout the year.

(3) Environmental construction

In accordance with the timber production industry standards, strictly implement the environmental construction code of conduct of the company and its subordinate departments, pay attention to the cultivation of humanistic quality, educate employees through blackboard newspapers, conferences, brochures and other forms, improve their own quality, make employees grow with the pace of establishing learning enterprises, and create a clean, civilized and efficient production working atmosphere.

(4) Safe and civilized production

The workshop always puts safety in production in the first place, and often carries out safety education for employees. Are you online? Safe production month? Make full use of blackboard newspaper, safety production knowledge answer sheet, hanging banners and slogans and other publicity forms. Let the "Safety Production Law" and "Traffic Safety Law" go deep into the hearts of employees. In order to strengthen safe and civilized production, we formulated the emergency plan for safety production of Zhong Xing Wood Company, supplemented and improved the safety operation rules, and insisted on daily education for employees before and after work, which achieved good results and achieved no major safety accidents throughout the year.

(5) Equipment transformation and introduction

With the efforts of all technicians, the installation of new production devices and the transformation of old devices have been completed, and with the strong support of company leaders, quality inspection equipment has been actively introduced, which has effectively controlled the procurement of raw materials and the inspection of finished products, and provided a guarantee for the steady improvement of product quality.

Fourth, do a good job in the ideological work of workers and enhance the cohesion of cadres and workers.

During the period of 1998, timely convey the spirit of the company meeting and issue documents, and actively carry out propaganda work, so that employees can fully understand the development trends of the enterprise, integrate with the enterprise and develop together. We also actively participate in various activities organized by factory departments and trade unions, such as staff meetings and celebrations. Three. Eight? Women's Day tug-of-war, basketball match and table tennis match. Through these activities, employees' high sense of collective honor has been cultivated, and the employees of the enterprise have formed a strong joint force, which has effectively promoted the development of the enterprise.

Problems and shortcomings of verbs (abbreviation of verb)

(1) Due to historical reasons, employees lack a strong sense of market competition and a sense of crisis.

(2) The workforce is basically stable, but the production efficiency is low, and the potential of employees needs to be further explored. In XX years, we will continue to strengthen the construction of the workforce, enhance the overall quality of the workforce and solve existing problems through ideological education and skills training.

(3) The quality of products is still unstable, and the means and methods of testing products need to be further strengthened.

* * is a successful year, a year of struggle, and a year of learning lessons. This year, there was pressure and resistance in the market, but we achieved good results through the joint efforts of all cadres and workers. In * *, we will continue to work hard to make unremitting efforts for the prosperity of * * wood company.