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Summary of internal management of the department
1 20xx summary of internal management of departments in the first half of the year. Under the correct leadership of the company leaders and with the active support and cooperation of various departments, the comprehensive management department closely focused on the work responsibilities of the comprehensive management department, combined with the actual situation of the company, constantly improved the work concept, highlighted the work focus, strived to enhance the initiative and creativity of the work, and gave full play to the functions of the comprehensive management department, thus successfully completing various tasks. The main work is now reported as follows: 1.
(A) Department profile
The General Management Department is the daily affairs management organization of the company, with employees 17, including 7 small motorcades, which are composed of managers, deputy managers and employees of various functions. It is the central department that communicates up and down, contacts inside and outside, and coordinates the work of various departments of the company. By coordinating and supervising the work management of various departments, we formulate and issue various instructions on important systems, decisions and macro-control on behalf of the company, thus ensuring the normal and efficient operation of the company.
(2) Administrative Office
1, document processing. We have successfully completed the daily reception and registration of all kinds of official documents and the uploading and distribution of all kinds of documents, reported the received documents to the leaders for review in time efficiently and quickly, and conveyed the examination and approval opinions to all relevant departments in time. As of mid-June, more than 400 documents have been received, basically achieving no backlog, no loss, no delay and no communication in place. All administrative official documents released by the company from drafting, review, examination and approval to issuance are strictly controlled by the comprehensive management department in terms of procedures, format and writing, striving for "accurate, factual and innovative" written expression and ensuring the standard format of official documents.
2. Document management. According to the plan at the beginning of 20 xx, we hired professionals from the Municipal Archives Bureau to standardize and sort out all the documents and archives since the establishment of our company. At present, this work is being carried out in an orderly manner and is expected to be completed by the end of the year.
3. Seal management. Adhere to the management of seals by special personnel, standardize the use process of seals, strictly implement the examination and approval and use registration system, resolutely put an end to the occurrence of "empty seals" and "unapproved seals", and have no adverse effects on the company due to missing seals.
4. Printing management. Continue to implement the printing approval procedures, standardize the printing and copying of all kinds of documents, ensure the normal printing of company documents on the basis of economy, and do a good job in keeping relevant documents confidential.
(3) Evaluation and supervision
1, supervision and supervision. Supervise and urge the completion and filing of company meeting resolutions for many times.
2. Office order management. Continue to assign a special person to make daily visits to all offices in the area.
Supervise and assess the environmental sanitation of subsidiaries, departments and individuals gfd, and the leaders and personnel on duty conduct irregular inspections every week, and the inspection results are published on the company's LED screen.
3. System construction. Further adhere to and improve the duty system, strengthen the duty management, and refine the duty arrangement, duty requirements and duty supervision. , strengthen the duty discipline, implement the duty responsibility. In order to further establish and improve the company's rules and regulations, our department has drafted a company system catalogue, which will be completed in the third quarter.
(4) Network communication
Continue daily maintenance of the company's communication, network and office computer to ensure the smooth operation of the company's office network and telephone.
(5) Logistics services
1, daily reception and meeting work. We successfully completed the company's daily reception work, insisted on seeing off with sound, treated guests politely, and made solid preparations for the reception. The company has done a good job in providing services for various meetings before, during and after the meeting. Important meetings are recorded, meeting minutes are formed in time after the meeting, and meetings are organized in an orderly manner.
2. Vehicle management. Strictly fulfill the formalities of car use, control the cost of vehicles and ensure the orderly use of the company's official vehicles.
3. Property management. Strictly implement the approval system of office supplies procurement and the process of office supplies warehousing, and implement the office supplies declaration plan at the beginning of each month.
Unified procurement after planning and approval, minimize office costs, and record the purchase ledger and material requisition records in detail for inspection. Office supplies management should be thrifty on the basis of satisfying normal office work.
4. Staff canteen. Together with X Group, X Center and X Property, a staff canteen management committee was established to be responsible for the management of staff dining, collect and sort out the opinions and suggestions of staff on dining in time, supervise and inspect the environmental sanitation, service quality, food safety and food quality of the restaurant, and improve the construction of staff canteen.
5. Staff quarters. In order to solve the accommodation problem of X single and migrant workers, we coordinated with X company to rent five dormitories, and there was a special person responsible for the coordination.
(6) Special work
1, collaborative office management system. We will further improve the collaborative office management system, refine and modify the problems raised by various departments, standardize the daily work habits of employees, improve work efficiency, save costs and make the company's management more efficient. At present, the third stage of application construction has been completed, the fourth stage of end-user training has been carried out in an all-round way, and the user manual has been compiled.
2, social responsibility star rating and social responsibility report. Actively prepare relevant materials for the "20xx Second China Industrial Enterprises Performing Social Responsibility Stars" activity, and strive for our company to enter the "20xx Second China Industrial Enterprises Performing Social Responsibility Stars List" and obtain the title of "China Industrial Industry Performing Social Responsibility Five-Star Enterprise (20xx)". commission
Entrust the social responsibility report preparation team of X University to complete the preparation of the company's 20xx annual social responsibility report. Cooperate with the social responsibility report writing team of X University to revise and proofread the report for many times. The electronic version was uploaded to the website of China Federation of Industry and Commerce on June 2 1, and the follow-up work is still in progress.
Second, the existing problems and deficiencies
In the first half of 20xx, with the strong support and help of the company leaders and departments, the work of the comprehensive management department progressed smoothly and achieved certain results. At the same time, we are also clearly aware of the shortcomings, mainly as follows:
First, because the comprehensive management department often does everything very carefully, we subjectively hope to do everything best. However, due to our limited working level and ability, there are still problems such as lax and careless work. In the future, we need to strengthen our study, be diligent in thinking and improve our working ability.
Second, the implementation of the system is not enough. Due to the complexity of the company's affairs, the basic inspection is not in place, and there is a certain phenomenon of emphasizing system construction and neglecting system implementation.
Third, there is less collective learning in the organization. In the future, it is necessary to hold more departmental meetings to keep abreast of the ideological trends of employees and mobilize their enthusiasm for work.
Three. Work plan for the second half of the year
In the second half of the year, actively adapt to the requirements of the new situation, focus on the company's central work, effectively strengthen the department's own work, and cooperate with the work of various departments of the company to achieve a complete success.
Department internal management summary 2 First, pay attention to work planning.
Strive to enhance the planning, pertinence and predictability of departmental work, avoid randomness and blindness, and effectively ensure the implementation of all work. The Ministry holds a ministerial meeting at the beginning of each month to check and summarize the completion of the work plan last month, arrange and deploy the work plan this month, and ensure that the work of the department is arranged, checked, adjusted and implemented. At the same time, according to the requirements of employees' job responsibilities, the tasks are decomposed layer by layer, refined and quantified, so that the tasks reach people and the work leaves no dead ends, which effectively guarantees the orderly operation of the department's work.
Second, highlight the key points and grasp the key points.
According to the characteristics of heavy work and large business span of the department, in order to ensure the progress and quality of the work, when arranging the work, we should closely focus on the company's business objectives and tasks, pay attention to the light, the heavy, the slow and the urgent, focus on the overall situation, focus on the key points, and strive to be realistic and effective; For key work, important matters, major projects and special matters, strengthen leadership, concentrate on speeding up the handling, and take corresponding measures to ensure that there is no delay and the work of the department is not chaotic.
Third, pay attention to quality and practical results.
Highlight the word "strict" in the quality and requirements of work. To improve the quality of work, we must be strict in work arrangement, management and control, and strive to improve the overall level of writing and handling affairs. Firmly establish the concept of Excellence, overcome the idea of "muddling along", carefully organize and arrange, and strive to improve the quality and efficiency of work. In terms of work arrangement, we should not only creatively carry out our work in combination with the actual work of our department, but also establish the overall concept, carry out the company's decision-making and deployment to the letter, and ensure the realization of the company's business objectives and work objectives.
Fourth, strengthen the construction of work style
Whether the work can be carried out smoothly and the expected effect can be achieved depends on the excellent work style. We regard standardized management as the basic requirement of our work, and require all employees to operate every little thing and every specific work seriously, rigorously and normatively. At the same time, we should proceed from being conducive to work, persist in seeking truth from facts, achieve the organic unity of principle and flexibility, strive to prevent and overcome formalism and bureaucracy, persist in doing practical things and stressing practical results, and strive to build a team with high efficiency and hard work style.
The end of the year is approaching, and the Spring Festival is approaching. Unconsciously, the work of XX-XX will be over. For everyone who pursues progress, it is inevitable not to do their own "inventory" at the end of the year, which is also a spur to themselves.
The past year was a busy and full year, and it was also a year when I started my job from unfamiliar to familiar. Little by little in this year's work let me keep learning and growing. Looking back on my work in the past year, under the correct leadership of the company's general manager, with the active cooperation of various departments and the support and help of my colleagues, I have always been strict with myself. According to the requirements of the company, I gave full play to the work function of literature serving the grassroots and assisting the government, and completed my own work. Although there was no vigorous victory, it experienced extraordinary tests and tempering.
I. Review of work in XX-XX.
1, daily office management:
Administrative work is an area I am familiar with. As the person in charge of the administration department, I clearly realize that the administration department is the hub for the company to connect the preceding with the following, communicate with the outside world, coordinate the left and right, and contact the four parties, and is the center for promoting all work towards the established goals. Counting administrative work can be said to be complicated, including word processing, file management, document approval, meeting and activity arrangement, etc. Faced with a lot of complicated and trivial daily work, I strive to strengthen my sense of self-work, pay attention to speeding up the pace of work, improve work efficiency, calmly handle various affairs, and strive to be comprehensive, accurate and moderate to avoid omissions and mistakes.
Administrative work closely revolves around the work priorities formulated at the beginning of the year, fully combines specific work practice, constantly develops work ideas and innovates work methods. Through nearly a year's work and study, my working mode has made a new breakthrough and my working style has also changed greatly. Now I will summarize the work of last year as follows:
1) Key control and internal management of administrative overall planning. Internal division of administrative work, front desk clerk management, office cleaning, data distribution and sorting, logistics, after-sales and maintenance supervision.
2) Do a good job in the daily work of company welfare and enterprise management. According to the budget approval system, organize and implement the procurement, deployment and physical management of office facilities, office supplies, labor insurance benefits and other commodities of the company; Contact the office equipment maintenance cooperation unit; Negotiate preferential terms and gifts with drinking water companies; Compare the procurement channels of office supplies and find suppliers with high cost performance.
3) Love your job, be strict with yourself, and straighten your job. Carry out all work with the attitude of "modesty", "prudence" and "self-discipline" and earnestly perform their duties.
4) Do a good job of coordination. As the core department of logistics service and office coordination, administration plays an important role in straightening out the relationship between departments, improving management efficiency and ensuring upload and release. Over the past year, the administrative department has started its work with communication and coordination as the starting point. While doing a good job in organizing documents and meetings, we should pay more attention to cooperation with various departments.
5) Do a good job in the company's writing. Draft comprehensive documents and reports, take charge of the minutes and arrangement of office meetings, refine meeting minutes and main points, and implement relevant resolutions of the meeting; Seriously do the relevant documents of the company.
Receiving, delivering and supervising the work; Timely convey and implement the spirit of relevant meetings, documents and instructions of the company; Organize and file the important documents and approvals of the company, and do a good job in filing management of materials.
6) System construction. Cooperate with the general manager to further supplement and improve the original rules and regulations, including administrative personnel, finance, after-sales, business, etc., and formulate new rules and regulations according to the current situation of the enterprise to meet the needs of enterprise development.
7) Implement the personnel and labor management of the company. Organize and implement the company's labor personnel and employee attendance control and supervision, standardize labor contract management according to relevant personnel regulations, and do a good job in signing, dissolving and file management of labor contracts. Go to the labor management department to handle all the formalities of employment and payment of social security (endowment insurance, unemployment insurance and medical insurance) according to law. Reflect the standardization of the company and solve the worries of employees.
8) Organize and provide logistics services for meetings of directors and other departments of the company. Carry out various meetings
Pre-meeting preparation, meeting data collection, post-meeting minutes, sorting out and focusing on refining and summarizing.
2. With personal experience and teaching methods, assist the sales department to gradually establish and improve customer files and strengthen management.
3, strengthen their own learning, improve business level:
As the director of the administrative department, his own quality and working ability are the basis for determining whether the office can operate normally, the key to play the role of "connecting the preceding with the following, communicating inside and outside, coordinating left and right, extending in all directions", and playing a decisive role in promoting all work.
With the development of the times and the needs of the new situation, I feel the burden is getting heavier and heavier. My knowledge, ability and experience are still far from the requirements of the company and the work effect I want to achieve, so I dare not take it lightly and continue to study. Learn from books, from the general manager and other department leaders, and from your colleagues around you. On the whole, I think I have made some progress in the past year.
After continuous study and accumulation, I can handle all kinds of problems in my daily work with ease. The ability of organization and management, comprehensive analysis and coordination has been improved to a certain extent, which ensures the normal operation of all the work in this position. Be able to treat all tasks with a correct attitude and work hard to implement them in practical work. Actively improve their professional quality, strive for the initiative in work, and have a strong sense of professionalism and responsibility, and actively strive to improve work efficiency and quality.
Second, problems at work.
Since I took office, I have deeply realized that status comes from achievements, innovation improves efficiency, learning improves efficiency and narrows the gap. Looking back on the past work of the administration department, although? There are some innovations and achievements in the work, but there are also some problems and shortcomings. Mainly manifested in:
1)0000 company is a brand-new environment for my life. Its original system, including colleagues' ways and means of doing things, requires a process of understanding for me. A lot of work is done and groped, so that it can't be done with ease, and the work efficiency needs to be further improved.
2) Sometimes we turn a blind eye to the shortcomings of some daily affairs, are not careful enough, are not sensitive enough, and some work is not well coordinated. In our future work, we should consider the problem more carefully.
3) There is still a certain distance between my management level and the company's efficient requirements. Department personnel management is not detailed enough. In the future, while striving to improve our own management level, we will pay more attention to the training of subordinates and further strengthen management.
Three. Work plan for XX-XX years.
1, the promising year XX-XX has arrived, which also brings new challenges. In the new year, I am determined to continue my study, seriously improve my work level, make every effort to contribute to the company's economic development by leaps and bounds, and strive to:
1) Strengthen your study and broaden your knowledge. Study hard professional knowledge and common sense of relevant laws and regulations. Strengthen the understanding of the development of the industry, and strengthen the understanding and learning of the surrounding environment and the same industry. Understand the overall planning and current situation of the company. Provide some basis and reference for the decision-making of leaders.
2) Based on the principle of seeking truth from facts, the superior releases information and the subordinate reports it. Keep abreast of employees' ideological trends, guide them correctly, strengthen communication, understand everyone's work progress and feed it back to the general manager, so that the company's supervisor and general manager can further arrange the delivery work on this basis and really be the assistant of the leader.
3) Pay attention to the style construction of the department, strengthen management, unite as one, work hard, and form a good working atmosphere for the department.
4) Adhere to the principle of "service" in the work, strengthen the quality of logistics personnel, improve work efficiency, continuously strengthen the sense of active service, give new meaning to office work, and continuously improve the support ability and service level of the administrative department to other departments. There are two major changes in service work: one is to realize the change from passive service to active service. Office work is sudden, accidental and passive. Therefore, when dealing with all kinds of work, we should plan ahead and increase the initiative of the work with the foresight and foresight of the work. The second is to realize the transformation from single service to comprehensive service and advanced service. Office services must pay attention to the comprehensiveness and initiative of services. We can't just provide a simple' answer' single service for leaders' decision-making, but we should make moves and suggestions for leaders before making decisions, pay attention to, care for and investigate in making decisions, and summarize and recommend after making decisions, so as to provide advanced and whole-process active services.
5) Improve the execution in an all-round way and pay close attention to the implementation of decisions. Ensure that the company's decisions are fully and effectively implemented.
6) Abide by the company's internal rules and regulations, safeguard the company's interests and actively create higher value for the company.
2. Continuously improve the level of human resource management.
1) Do a good job in recruitment and employment to ensure the stability of enterprise personnel factors. Long-term enterprise practice tells us that the development of contemporary enterprises cannot be separated from six resources, namely human resources, material resources, financial resources, information resources, technical resources and cultural resources. Among these resources, the most critical and precious are human resources and human resources. Talent is the first capital of an enterprise. As long as there are high-quality people in the world, any miracle on earth can be created. In enterprise management, adhering to the people-oriented management concept is an effective way for enterprises to attract and retain talents, and it is also an important means to build a harmonious enterprise and enhance its competitiveness.
2) Clear job responsibilities, strict labor discipline and perfect performance appraisal system and method. It is detailed from four aspects: labor discipline, post performance, communication and coordination, so as to improve operability and provide effective basis for the evaluation and assessment of human resources.
3) Strengthen the optimization and innovation of organizational personnel structure, lay a foundation for promoting enterprise development, make organizational structure more scientific and further rationalize personnel structure. In line with the principle of simplification, unification and high efficiency, we will rationally adjust the organization and strive to further flatten the organizational structure. Comprehensive consideration of personnel quality, work nature, information communication, corporate culture and other factors, scientific implementation of management process optimization, smooth horizontal and vertical working channels, design management scope and span, ensure the effective operation of the organization, rationally adjust the existing institutions, gradually optimize management levels, and establish a flexible organizational structure. Strengthening personnel quota management and improving work efficiency.
4) Strengthen the reform and innovation of salary system. Explore the establishment of a salary system and system consistent with the enterprise development strategy, refer to the labor market, take work value as the basis, take work performance as the guide, and take enterprise benefits as the premise, so as to stabilize the workforce, stimulate work enthusiasm and create high performance. In the design of salary system, based on posts, under the premise of clear and definite enterprise development strategy, scientific organizational structure and standardized post system, work and performance appraisal management are closely combined, and organizational pressure is transmitted to employees through performance appraisal, which activates the vitality of the whole organization and further improves the incentive and restraint mechanism for the simultaneous growth of employee salary growth and enterprise benefits.
5) Strengthen the innovation of talent introduction and training mechanism to create impetus for the sustainable development of enterprises. Introduce human competition and form a good internal competition atmosphere; Establish and improve the talent entry and exit mechanism. Strive to provide sufficient personal development space for employees, guide employees to establish the concept of common development with enterprises, and improve the utilization rate of human resources. Attach great importance to talent planning. Pay attention to giving priority to selecting talents from within, avoid brain drain from the source, and do a good job in introducing and reserving key talents.
6) Strengthen the innovation of employee education and training system, and build a learning and knowledge-based enterprise. As an administrative supervisor, we should make use of all favorable resources according to the actual situation of the enterprise, increase the training of all staff, and keep up with the requirements of work and post. Seriously implement the training demand analysis, and do a good job in the design and implementation of training. It will combine the realization of the business strategic objectives of the enterprise with meeting the personal development needs of employees. Focus on strengthening the training of changing the way of thinking and concepts, and passing on knowledge such as corporate culture and values. Unified planning and implementation. So, today? One of the priorities of administrative management will be to systematically develop internal training.
3. Strengthen coordination ability. Coordination is a basic function of administrative assistance to leaders for effective management. In the current institutional setup, it is very common for a job to undertake multiple responsibilities. This problem, in which you have me, I have you, responsibilities are intertwined, and interests exist at the same time, is often an important factor that leads to differences and contradictions between departments. Therefore, further coordination is of great significance. In the coordination work, the administrative organ must stand on the height of the overall situation, correctly handle the interest relations between the whole and the parts, and finally realize the coordination and unity of the overall interests.
4. Cooperate with the financial department to control the cost of logistics, carefully review the reimbursement of logistics expenses, including the registration and statistical procedures of freight, and strictly follow the use standards approved by the procedures.
Four. Prospects and goals for the new year.
The new year means a new starting point, new opportunities and new challenges. In XX-XX years, I will conscientiously sum up my experience, guard against arrogance and rashness, work hard and strive for greater achievements. With a brand-new work style, higher work enthusiasm and more dedicated work attitude, I devoted myself to all the work in the office. Start with small things and service, further strengthen housekeeping and logistics services, provide basic services for the company's overall development, and play its due administrative role for the realization of the company's annual overall work objectives.
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