Specification for professional rating of the first homestay housekeeper

The professional rating specification of the first B&B housekeeper is introduced as follows:

The standard stipulates terms and definitions, basic requirements, classification, conditions for determining the division of professional abilities, and conditions for reporting professional abilities. , which is suitable for the appraisal of the professional ability of housekeepers in urban and rural tourist homestays. The main contents include defining the housekeepers of tourist homestays and specifying their professional abilities and grades.

Determine the grade standard of the housekeeper of the tourist homestay; Clarify the basic requirements of tourist homestays for housekeepers, including professional experience, professional ethics, professional awareness, physical and mental quality and professional image; From the requirements of business knowledge and skills. , which stipulates the conditions for determining the professional ability of housekeepers in junior, middle and senior tourist hotels and the conditions for reporting the professional ability of housekeepers in tourist hotels at all levels.

The relevant person in charge of the Provincial Tourism B&B Association said that the promulgation and implementation of the group standard "Classification and Appraisal of Professional Ability of Tourism B&B Housekeepers" will further enhance the professionalism and professionalism of employees in our province, further accelerate the development of tourism B&B industry, and provide a strong talent guarantee for the high-quality development of tourism B&B industry in our province.

B&B is introduced as follows:

B&B refers to a small accommodation facility that uses idle resources such as local houses, the business premises are no more than 4 floors, and the construction area is no more than 800 square meters. The host participates in the reception and provides tourists with local natural, cultural, production and lifestyle experiences. This definition fully explains the characteristics that distinguish B&B from hotels or restaurants. B&B is different from traditional hotels and may not have advanced and luxurious facilities.

But it can make people experience the local customs, the enthusiasm and service of the host, and experience a different life from the past. In terms of star rating, the new standard points out that star marks can only be used after passing the rating, and the validity period is three years, after which they should be reviewed. At the same time, it is also put forward that "the exit mechanism is implemented in the evaluation of tourist homestays, and the star rating will be cancelled in any of the following circumstances during the operation".

These include: the occurrence of related violations of laws and regulations; Health, safety, fire and other liability accidents; Significant and effective complaints have occurred; Other events that have adverse social impact, such as setting up cameras privately and invading tourists' privacy, occur; Daily operation and management can't meet or meet the requirements of corresponding star standards. In addition, the new version of the standard also clearly States that you can reapply for star rating after three years of cancellation.