Handling of specific interview situations

Handling of specific interview situations

Deal with the specific situation in the interview, which is very important in the job search process. In daily life, many people get a good job through an interview, but some specific situations may be found during the interview. Let's share the handling of specific situations in the interview. Let's have a look.

How to deal with the specific situation in the interview 1 What should you do if you walk into an office and hear someone talking about you, and they just see you and you can't quit?

Questions like this are a test of your adaptability. In fact, there is no standard answer to this kind of question, which should be decided according to the interviewer's personal interests. Specific to the answer to this question, the old saying that gossiping is not about human rights is appropriate, and it is never a good thing to speak ill of others behind their backs. However, we should avoid simplification and generalization in the handling of interpersonal relationships in the unit. As long as we don't go in and quarrel with them, or turn around and retreat, we will break the embarrassing situation gracefully and humorously, even if we succeed.

What should you do if you want to send a foreign classmate to the airport at night, but you have something to do in your temporary work?

This is actually to let you choose between friendship and work. The answer to this question also has the characteristics of non-identity, that is, if you only concentrate on your work, you may be considered to lack the basic interest of life; But if you answer that friendship is the most important thing, you may be considered as a person who plays mainly. Therefore, in the face of such problems, it is best to concretize the situation and make several alternative plans for you to choose from, rather than making a hasty decision. In the process of your contact with the customer, the customer asked you a technical question that you couldn't answer, and you couldn't contact others at that time. What should you do?

This is also a test of your resilience. Providing satisfactory service to customers is the minimum requirement of the company. You can't answer the questions, which shows that your basic skills are lacking. However, with the rapid development of technology, it is hard to say who can meet all the needs of customers. At this time, you may wish to explain your situation realistically, ensure that you usually strengthen basic skills training, and try to avoid this situation, and promise customers to give satisfactory answers to their questions in the shortest time.

It should be noted that there may be many kinds of scenes, involving all aspects of work and life, and even personal life problems, depending on the preferences of the interviewer's unit and individual, as well as your performance in the interview. It is impossible to list them all here, but in principle, their answers are programmatic as far as possible. At present, the work needs normal communication with people, and interview question and answer is the measure and basis of this communication ability. Whether you can calmly and effectively answer all kinds of questions in the interview, some of which may be unexpected to you, is the key to determine whether your interview is successful or not.

Handling of specific interview situations. Characteristics of situational interview.

First, dynamic

If there is still the disadvantage of static examination in structured interview, scenario simulation will often put the candidates in a dynamic simulation work situation, simulate the ever-changing situation in actual management work, and constantly send out all kinds of randomly changing information to the candidates, asking them to make decisions under certain time and situational pressure, and fully demonstrate their abilities and qualities in a dynamic environment.

Second, predictability.

The function of scene simulation is not revealed. The simulated working environment provides an opportunity for people who have not yet entered this level to display their talents and potential, and has a certain predictive effect on the quality and ability of candidates. At the same time, the evaluation center integrates evaluation and training functions, which provides more effective methods and ways for accurately predicting the development prospects of candidates and conducting targeted training.

Generally speaking, compared with other examination forms, the characteristics of scenario simulation examination are mainly manifested in pertinence, authenticity and openness. The targeted performance in the examination environment is simulated, and the content is simulated. The whole focus of the examination itself is aimed at the actual needs of candidates' quality. It should be pointed out that sometimes the simulated scene on the surface is not similar to the actual work scene, but its required ability and quality are the same.

At this time, the superficial "unlike" does not hinder the substantive "like". Authenticity is manifested in what candidates "do", "say" and "write" in the exam, which is directly related to the business of the proposed post, just like a short probation period, and its working status is clear at a glance. Openness is manifested in the diversity of examination means and the vividness of content, as well as the high degree of freedom and flexibility of candidates' answering questions, which gives candidates not a closed test question, but a vast world that can be flexible, independent and even improvise.

Third, pertinence.

Because the simulated examination environment is the environment of the position to be recruited or similar to the position to be recruited, the examination content is a practical work of the position to be recruited, so it is highly targeted. For example, in the mock exam, Xi 'an Finance Bureau gives candidates relevant financial materials and asks them to write a financial analysis report based on these materials, including data calculation, comprehensive analysis, personal opinions, opinions and suggestions.

The above simulation test is designed for the needs of financial work and audit work and related problems in reality. The Audit Bureau of Xi provided the candidates with the original vouchers and accounts of a certain unit, and asked the candidates to pick out the mistakes and correct them. In fact, the scenario simulation has a strong match with the position in the application department, so it is highly targeted.

The evaluation method of the evaluation center is to simulate the specific working conditions and environment and evaluate it under the specific working situation and pressure. According to the post requirements and necessary abilities of people at different levels, different simulation scenarios are designed, which are highly targeted and avoid the tendency of "high scores and low abilities".

Fourth, direct

In structured interviews, candidates are prone to fall into a passive position, passively accepting questions from examiners, and passively thinking and answering questions. In this case, candidates are actually answering questions mechanically, rather than expressing their views and ideas on the question. To a certain extent, it is impossible to comprehensively test whether the basic qualities of candidates meet the requirements of posts and positions.

Scenario simulation forcibly changes the role of candidates in the examination room from passive acceptance to active acceptance, so that candidates no longer regard themselves as accessories of the interview in the examination room, but as the protagonist of the interview. For example, in the scenario simulation exam for recruiting a secretary, the Propaganda Department of Xi Municipal Committee will extract opinions from a written document, and then an examiner will make incoherent oral narration, so that candidates can record and write a "briefing" accordingly.

The Xi Procuratorate, on the other hand, played a recording of a criminal's testimony at a medium speed, asking candidates to take notes and write an "indictment" accordingly, and also played a recording of a report phone call for candidates to deal with immediately. This test is not only directly related to the business of the position to be recruited, but also enables the examiner to directly observe the job of the candidate and directly understand the basic quality and ability of the candidate, so it is more direct.

Verb (abbreviation for verb) reliability

Because the mock exam is close to reality, the focus of the examination is the ability of candidates to analyze and solve practical work problems. This way is convenient for examiners to observe according to their rich work experience and understand whether candidates have the quality of the proposed position. Therefore, it is generally reflected that the mock exam is more credible than the written interview.

For example, when recruiting editors and journalists, Xi Radio and Television Bureau organized candidates to visit the production workshop of Xi 'an No.1 Radio Factory and made a simulated press conference. After listening to the director's introduction to the basic situation of the factory, the candidate plays the role of a reporter and asks the director questions on the spot. After the reception, each candidate wrote a news summary and a work brief according to his "interview record". Through this test, it is very reliable to observe whether the candidates have the basic qualities of editing reporters.

In addition, the scenario simulation is evaluated by multiple examiners, which reduces the distortion of evaluation results caused by abnormal performance of candidates or evaluation deviation of individual examiners. After each test, please explain what you thought during the test and why you handled the problem. On this basis, the examiner further evaluates the candidates' ability and skills to deal with practical problems, which greatly increases the reliability of the evaluation results.