Young passengers are temporarily unable to open the door. What happened?

There may be something wrong with the key card or the door lock is broken. It is recommended to try to use the initial password. If it still won't open, please consult customer service.

Zero2IPO apartment rental guide

1, lease

Qingke is mainly engaged in long-term rental apartments, and the core is long-term rental. Clearing mainly provides 6 months (one-time payment) and 26 months (interest-free installment business is required; Zero2IPO's products are more suitable for tenants who need long-term stable lease for the lease method of returning the lease after 12 months. I'm sorry, we can't offer more optional leasing at this stage. Similarly, the rent in the lease will not change (except for the force majeure of the landlord's repossession), and everyone can rent a house in Zero2IPO without increasing the price for 26 months at the longest, which is a mutually stable and win-win point.

I hope every young friend will definitely sign up to stay in Qingke. Please carefully browse and read the terms displayed on the signing machine or on the APP when signing the contract. After signing the contract, the tenant can also visit the member website m.qk365.com to check all the terms and conditions. If they don't feel suitable, they can apply for room change or check out for three days without reason (the first to third days of the lease date stipulated in the contract are only applicable to first-time tenants).

2. Membership subsidy

Members who sign a one-time paid lease can get a monthly subsidy from 200 yuan to their member accounts, which can be used for rent consumption (purchasing electricity and paying network usage fees), and the balance of their member accounts can be withdrawn when the lease is returned.

3. Pay in monthly installments

For tenants who sign a 26-month lease, they need to apply for rent installment service. The financial institution cooperating with Qingke will review the tenant's request, and the interest generated by installment will be borne by Qingke. At the same time, they can also get subsidies from 200 yuan to member accounts every month; After the application is successful, the tenant can enjoy the monthly rent payment as long as he repays on time every month.

It needs special explanation: Clearing can't affect the examination and approval system of third-party financial institutions. In addition, there is a certain lag in application and approval. For young friends who have checked in but can't pass the application, Qingke can only provide short rent with the down payment due (unable to enjoy subsidies) and make up six leases (enjoy subsidies).

Strict phased approval and access conditions can ensure young friends to share for a long time in a relatively good credit atmosphere.

4. Water fee&; Net cost

The monthly fixed water fee is 20 yuan/member (except for individual commercial water and electricity apartments or apartments whose property is priced to collect water and electricity), which will be settled when the rent is withdrawn; Fixed network usage fee for 80 yuan/member (most rooms are shared by 50M Telecom), and monthly bills can be paid with the balance of member account.

5. Changing rooms &; Sublet house

Considering the unpredictable job transfer in the tenant lease, Zero2IPO provides the house exchange business (all the houses to be rented in Shanghai and Suzhou, and Zero2IPO is trying to explore more regional houses), and the handling fee is charged 100 yuan for the successful house exchange;

Tenants with a 26-month lease can find someone else to rent a house and terminate the contract after living for 2 months. A handling fee of 65,438+000 yuan will be charged for successful subletting. Pay attention to subletting: 1. The price of the next tenant will be adjusted according to the market price at the time of subletting. Please communicate with the housekeeper in advance. Young friends need to find their own home. During this period, your rental agreement is still in a normal state, and the rent will be settled until the next signing date.

6. Refusing to pay rent due to breach of contract

I hate to bring this up, alas … ...

If the lease fails to meet the requirements, Zero2IPO will collect liquidated damages according to the terms of the contract; Tenants who have not lived for six months will recover the membership subsidies they have paid, and will not recover them after living for six months; Where relevant preferential treatment is obtained through other activities, whether to recover it shall be subject to the terms set by each activity.

7. Deposit and reservation are not signed.

Everyone pays attention to this, it is very important, and it is very sensitive when it comes to money.

Zero2IPO's tenant business has not established cooperation with any third-party intermediary. Zero2IPO does not charge any agency fees, and it is not recommended that you pay any agency fees to third parties. All the houses in hanger-on can be searched and browsed online, and the fees related to renting services in hanger-on must be paid through official platforms (hanger-on APP, member websites and offline service center payment machines). Although we appreciate the trust of the housekeeper of Zero2IPO, we refuse to accept or remit any personal account.

Similarly, the room reservation must also be entered into the APP or offline payment machine, and no verbal reservation is allowed, because all the rented houses of Zero2IPO are open in official website, and only the entry system can lock the houses for the tenants. Even if the salesman is willing to wait, it does not rule out the possibility of being seized by other tenants.

After booking, the system locks the house for 3 days, and the contract can be completed within 3 days. If you don't sign the contract within the time limit, the room will be unlocked and you will be required to pay the rent for these three days, because other interested tenants can't sign the house within the scheduled period, which is to prevent malicious booking. Please understand. We believe that the reservation after the on-site viewing must be carefully thought out. If it is really inappropriate, you can change rooms or check out for three days without reason (only for first-time customers).

8. Eliminate doubts about sharing electricity.

First, the electricity consumption of public areas and private rooms of Zero2IPO is counted separately, which can at least ensure that the electricity consumption of private rooms is controllable; The electricity consumption in public areas is shared equally by the rented houses at this address. Some tenants complained that they used too much electricity and felt wronged. They take a bath from nine to five every day, turn on a light in the room and charge their mobile phones and computers at most. However, this is an inevitable sharing situation. At present, it is impossible for young passengers to control the distribution of public resources absolutely fairly, and it is impossible for every tenant to have the same electricity consumption habits. However, young passengers will actively persuade public areas to waste electricity, and consider the possibility of renting after the lease expires.

Second, in addition, Zero2IPO only uses electrical equipment, and the total electricity consumption is definitely more than that of households that generally use gas equipment; Sharing will inevitably lead to more frequent use of washing machines, water heaters, microwave ovens, refrigerators and other electrical appliances in public areas. In addition, whether to use high-power appliances such as induction cookers will determine the electricity consumption in public areas.

3. Zero2IPO promises that the electricity consumption measurement is true and objective, which is consistent with the actual power supply value of the State Grid. After sale, it can be checked by comparing the meter reading number of the address of the State Grid.

9. About the door lock

Zero2IPO uses a networked intelligent door lock, which is safe and convenient with low failure rate (true! Compared with the number of rented objects, the repair rate and failure rate of door locks are really low); However, the smart door lock is greatly influenced by the network environment. It is very important that you restart the router and optical cat regularly.

At the same time, if there is no key card, you can set a temporary password to open the door through the APP. The temporary password is valid for 2 hours and can be set in advance to reserve enough time for information exchange.

Of course, the temporary password we provide is an auxiliary measure to prevent you from entering the door because you forgot to bring your key card. Because the distribution of temporary passwords is influenced by multiple factors, such as network operators, background systems, indoor router signal transmission, etc., it may happen that the door cannot be opened without sending. Therefore, we recommend that you still carry your key card with you. After all, the key card is equivalent to the key of an ordinary mechanical door lock.

10, about the room card

I hope the tenant will keep the room card properly and don't give it to others. The room card can not only ensure the safety of your personal belongings, but also bring risks to your roommates. If the room card is lost and reissued, a fee of 100 yuan will be charged. About repair

It is recommended to log in to the member center for self-service. Uploading photos helps to confirm the fault situation in time and arrange maintenance more effectively after sale.

In addition, individual maintenance needs the assistance of the property or even the owner, and there may be delays. Please understand.

Zero2IPO is responsible for all the maintenance inside the gate, and the property is responsible for the maintenance outside the gate.

Cable obstacles are urgent repairs, and the Youth Travel Service will immediately arrange maintenance personnel to come to the door to deal with them; Other maintenance applications will be investigated and handled by maintenance personnel at home within 48 hours.

1 1. About complaints

If the tenant is not satisfied with the rental service, you are welcome to make a complaint through the self-service (the most convenient) of the member website, the after-sales hotline 40082 18365, the official WeChat account qk77888 and the official Weibo. Zero2IPO will seriously investigate and deal with any violation.