Responsibilities of the front desk of the gym

Responsibilities of the front desk of the gym

In our daily life, the frequency of job responsibilities is on the rise, and formulating job responsibilities can effectively regulate operational behavior. What kind of job responsibilities are effective? The following are my duties at the front desk of the gym. Welcome everyone to refer to it, I hope I can help you.

Job Responsibilities of Gym Front Desk 1 Job Responsibilities:

1, responsible for the company's front desk reception.

2, responsible for the company's telephone transfer, sending and receiving faxes, document copying, etc.

3. Be responsible for inputting, typesetting and printing all kinds of office documents, business documents and contract agreements.

4, daily documents, data processing and other general administrative affairs.

Skills requirements:

1, familiar with the office process

2. Skillful use of office software such as Word and Excel, and use the Internet to find information;

3. Excellent writing and presentation skills in both Chinese and English;

4. Have good communication and coordination skills and strong sense of confidentiality;

5. Skilled in using all kinds of office automation equipment;

6. Strong adaptability, able to work under pressure.

Responsibilities of the front desk of the gym 2 The front desk is the facade of a company, which can be called the first face of the company. The work of the front desk plays an important role in the whole operation chain of the company. The work at the front desk is related to the company's overall image and business development, even success or failure. The company's front desk is exposed to a lot of information, which exercises a person's ability to analyze and solve problems and can make a person grow rapidly in a short time. Therefore, the work of the front desk is an opportunity for personal exercise, and the work content of the front desk is hereby stipulated as follows, and each front desk must be strict with itself.

I. Customer Reception and Service

1, responsible for the reception of visiting customers, including offering seats for customers, handing tea, consulting customers' visiting intentions and registering customers' visits. (Fill in the visiting registration form)

2. After the customer is seated, take the initiative to pour water for the customer and say: Please drink water. After the customer leaves, clean up the cups and garbage in time and put the company information back in its original place.

3. If a salesman comes to our company, stop it in time, and leave their information to prevent them from entering the office area. If the media and manufacturers visit the manager, they should inform them first, and then lead them to the manager's office with permission.

4. Be responsible for answering the front desk service hotline and transferring calls, and do a good job in telephone consultation. Important matters shall be carefully recorded and communicated to relevant personnel, and shall not be omitted or delayed.

5. Be responsible for receiving foreign letters and materials every day and handing them over to the corresponding departments correctly.

Responsible for putting the newspaper of the day on the newspaper rack and putting the old newspaper in the designated place.

6. Responsible for collecting recycled paper from photocopiers and printers, and putting it in the designated location for other use.

7. Manage drinking water, register and issue water tickets.

8, the company computer, printer, fax machine and other printing equipment, found fault, timely notify the maintenance personnel or suppliers for maintenance, to ensure the normal use of equipment.

9, responsible for the company's front desk cleaning and desktop display, and keep it clean and tidy.

10. When employees of the company go out, the front desk is responsible for arranging and filling in the registration form for employees going out.

1 1. Complete other tasks assigned by leaders and assist other departments.

Second, recruitment services.

1. Provide services for job seekers who come to apply for jobs, arrange to fill in the job registration form, and report the application materials to the General Office in time. After the approval, the front desk will inform the candidates to come for an interview. Those who pass the interview will be notified by the front desk to report.

2. After the hired personnel report for duty, the information submitted by the candidates will be sorted out by the front desk and forwarded to the general manager's office.

Third, the provisions of the responsibilities.

1. Be responsible for the heavy losses caused by the company's failure to respond to General Manager Cheng in time after a major abnormal situation.

2, the file management of confidential documents and materials is not strict, and is responsible for leakage or loss.

3, official documents, letters, newspapers and periodicals are not delivered in time, or misinformation occurs, which affects the work.

Fourth, matters needing attention

1, we should seriously study the relevant government policies and regulations, understand the basic contents of the company, and master the relevant business basic knowledge and professional management knowledge.

2. Pay attention to maintaining the company's reputation and image in foreign relations.

3. Constantly improve their thinking and judgment ability, organization and coordination ability, language expression ability and ability to deal with emergencies.

4. Be modest, prudent and earnest, diligent and pragmatic.

5. Adhere to principles, handle affairs impartially, observe discipline and strictly observe company secrets.

(2) reception specification of front desk clerk

1. When customers or visitors enter the door, the front desk immediately gets up to receive them and sends greetings or welcome speeches. The standard terms are as follows: Hello, are you consulting Yanjing Liquor Industry? Who are you looking for?

2. Guide customers or visitors to the consulting hall, deliver tea and send the company's marketing materials.

3. Answer or inform relevant sales staff on the spot, and introduce the host first and then the guests.

4. Lead customers or visitors to contact relevant personnel, walk in front of customers or visitors, and signal with your hands at any time. When you meet a colleague on the way, nod and salute.

When you enter the room, you should knock on the door gently first, and then enter after hearing the response. Close the door when you get in.

6. Introduce both parties and quit. If the relevant personnel can't respond, calm the customer or visitor for a while and quit.

7. The front desk on duty is a woman, so she should wear professional clothes and light makeup.

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