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202 1 Personal Work Summary Model of Ministry of Personnel
202 1 personal work summary of the personnel department model 202 1 is about to pass. Looking back on my work in the past year, I am deeply touched. With the strong support and cooperation of company leaders and departments, the personnel department has basically completed the expected work. The specific work is as follows:
First, establish and improve various rules and regulations and strengthen management.
The company insists on starting with basic management and strengthening the standardized management of the company. First, establish rules and regulations to gradually standardize personnel management, so as to further improve the company's personnel management, straighten out the management relationship, and make the company's personnel work rule-based. Formulated: "XX Code"; XX security system; XX housekeeping system; XX food and beverage department work system; XX kitchen work management system; XX personnel department work system; XX financial department work system; XX engineering department work system; XX department safety work system and hung on the wall. After opening, combined with the actual work situation, the Regulations on the Management of Staff Dormitory, Dressing Room and Toilet and the Regulations on the Management of Dining Standards and Dining Time in Staff Dining Rooms were formulated and promulgated. Second, with the strong cooperation of various departments, the personnel department took the lead in drafting the work operation manual of XX department; Third, strengthen internal management, improve execution, and improve work efficiency and management level by improving XX employees' leave application, attendance management regulations, employee promotion management regulations and other rules and regulations; Fourth, the system of meeting minutes was established.
Second, increase the recruitment of employees, improve the overall quality of employees and stabilize the construction of the workforce.
1. In the early days of the company's opening, in order to ensure the company's opening as scheduled, personnel recruitment is the top priority. Under the guidance of the general manager, we will intensify recruitment and adopt various forms to successfully complete the supply of employees. I went to places where people are relatively concentrated, such as xx. Secondly, online recruitment is adopted, and the recruitment information of the company has been published on xx; The third is to mobilize internal personnel to take the form of recommendation. However, the first two recruitment methods have achieved good results, and the latter is mainly recommended by internal employees. Accumulated recruitment of xx people, employment of xx people and on-the-job xx people; The wastage rate is xx%.
2. Continuously improve the comprehensive quality and business skills of employees: hold staff meetings from time to time, study the company's rules and regulations carefully, and convey the important instructions of the general manager and the spirit of the meeting in time; Fully understand the work of employees' ideological dynamics, look forward to the company's development prospects, solve employees' worries and stabilize the staff; After that, all departments regularly submit training plans for follow-up supervision; Assist all departments to evaluate new employees. Especially in the month of 20xx 165438+ 10, a bed-making skill contest was held in the guest room. Through the competition, we can sum up the problems existing in employees' business skills in time and jointly find outstanding employees. It also stimulated the enthusiasm of employees, trained a group of advanced employees and greatly improved their business skills to varying degrees.
Third, improve the fire awareness of employees and actively organize training and drills.
In order to enhance the fire safety awareness of the company's employees, according to the instructions of the general manager and with the strong support of the engineering department, the company conducted a fire safety drill for all employees on September 23, 20021year. Through the exercise, the fire-fighting knowledge and practical operation of employees were effectively strengthened, and everyone's fire-fighting awareness and ability to deal with fire accidents and organize were improved.
Fourthly, in order to enrich employees' spare time life and enhance the cohesion of the company, Qi Xin cooperated to carry out all-staff sales activities.
In order to further enrich the cultural life of employees, the company organized a variety of extracurricular life and entertainment activities for employees. In September 2002 1 year and June 20021year, special birthday parties were held for employees who celebrated their birthdays that month. An interesting sports meeting was held in February 65438. By organizing various activities, employees' sense of belonging, identity and cohesion to the company has been improved, so that employees can truly integrate into the company's big family, create better benefits for the company and deepen the company's corporate connotation.
In order to strengthen sales promotion, after the company opens, it can launch various preferential sales promotion activities in time on holidays and organize employees of various departments to go out for publicity. A large number of publicity activities were carried out in surrounding towns, Lantian, Qu Wei and universities around the mountain, and thousands of publicity color pages were distributed, especially in Xiaozhai, Qu Wei, Wildlife Park and Nanwutai.
In just a few months, I have done some work, but there is still a certain distance from the requirements of the company leaders, and there are still many shortcomings in the work:
First, the recruitment method of employees is single and the supply is not timely, which leads to the shortage of personnel in various departments.
Although this year's internal recruitment and flyer recruitment were passed, the effect was not satisfactory, and some good employees were lost in a special period. At the same time, it also brings some difficulties to the work of various departments.
Second, the staff training is not enough.
As the saying goes, "if you don't cut the jade, you won't be able to cut it." No matter how potential employees are, they will not play much role if they are not well trained. In this year, although our department has carried out many trainings, due to the lack of professional ability and advanced management awareness, the management perspective is not wide, which makes the training fail to achieve the expected results.
Third, the management of employee affairs is not in place.
Staff affairs cover a wide range, including staff canteen, dormitory, bathroom, locker and so on. Under difficult conditions, employees' basic necessities of life have been basically solved, but there is still a big gap, such as: the dormitory is hot in summer and cold in winter, the rain leaks seriously in summer, which has not been completely solved so far, and there are not many kinds of meals in the canteen.
In response to these problems, in 2022, the Ministry of Personnel will work in the following aspects:
First, improve the system and realize standardized management.
Successful enterprises come from excellent management, and excellent management comes from excellent and perfect systems. With the continuous development of society, a perfect management system is undoubtedly the basis of its sustainable development. Therefore, it is urgent to improve the original rules and regulations and apply a reasonable and scientific company management system. In order to further improve the company system and realize the standardization of management, 15 will formulate an employee handbook to make employees "have laws to follow". Of course, while emphasizing consistency, we also pay attention to giving employees the freedom to develop their talents, encouraging employees to use their brains and let go boldly.
Second, strengthen training and improve the training mechanism.
The competition of enterprises ultimately boils down to the competition of talents. At present, the comprehensive quality of personnel in all departments of the company generally needs to be improved, especially the department heads and foremen, who shoulder heavy responsibilities. It is necessary to make a training plan according to the actual situation and really help them. In addition, the training of new employees is crucial.
In 20021year, all employees of the company should learn relevant rules and regulations every quarter, and practical training of related skills of other departments must also be conducted once every six months. And the training is assessment, and the salary level is determined by the actual assessment of skills and the usual hospitality etiquette and attitude. This can strengthen the customer service of employees and make our software by going up one flight of stairs.
Third, assist the work of various departments and actively listen to the suggestions and opinions of employees.
Continue to cooperate with various departments to assist in handling incidents. 15 is a year of expansion and growth of the company, and having a United and innovative team is the guarantee for the company's development. Therefore, actively listening to employees' suggestions and opinions is the focus of the personnel department. Only when employees can happily serve our customers can we develop better and faster in the new year.
Fourth, care about the lives of employees and strive to establish a healthy and upward cultural life.
Caring for employees' lives and paying attention to working methods are effective measures to mobilize employees' enthusiasm for work. Effectively improve employees' lives, further improve employees' meals, and fully ensure employees to devote themselves to their work with abundant energy.
The new year means a new starting point, new opportunities and new challenges. I believe that under the correct leadership of the general manager, the personnel department will overcome the shortcomings of the past year and make persistent efforts to meet new challenges!
202 1 personal work summary model of personnel department arrived in the personnel administration department of the current company in late October of 20021year 10, and it was time to review and summarize in a blink of an eye. The following is a summary of the work of this department.
I. Personnel work
1, employee recruitment. Although our company is a high-tech enterprise, there are not many employees, only 100 people. Like many enterprises, the company made a recruitment plan at the beginning of the year and submitted it to the general manager and chairman for approval. The personnel administration department recruited employees according to the departmental staffing and related needs. In terms of recruitment channels, in addition to recruitment through the local talent network, we also cooperated with local employment agencies, and also introduced employees and posted job advertisements on the streets. This is basically the way to recruit employees. In the past year, there were two absences (August and early June, 1 1), and other periods basically met the needs of the company's production development.
2. Employee induction management. We improve the procedures and processes for employees to join the company, although there are many places that enterprises can't reach in terms of labor and personnel. However, there are still many areas that need to be improved. We have also made some improvements in this respect, such as the employee's entry commitment, the dormitory deposit system, and the written notice of employees' entry. And strengthen the management of employees' entry.
3. Staff attendance management. It is mainly to strictly implement the employee's daily vacation system, ensure the statistics of attendance data within the specified time every month, do a good job in the daily management of attendance, and provide accurate data for company management. Attendance management is also an important basis for the company to calculate employee compensation. The company's front desk staff changed too quickly, and four people were replaced one after another, which once caused confusion in attendance management. After key rectification, the passive situation was reversed, and the management of normal attendance, leave, overtime and business trip was well done, which basically ensured the effective management of attendance and ensured that the annual attendance statistics and accounting were error-free. Successfully completed attendance statistics.
4, attendance discipline supervision. Reduce employees' abnormal attendance (employees) and control the phenomenon of being late and leaving early. As long as the administrative department is abnormal, it will be sent to the relevant departments through OA, and will be reviewed in the middle and end of the month. The supervision of attendance discipline has been standardized. Declare and punish violations of discipline. Effectively strengthened supervision.
5. Employee labor relations and labor contract management. According to the requirements of the labor law and the actual situation of the company, the personnel administration department signs the labor contract in time, and all new employees sign the labor contract on the day they join the company. The signing rate of labor contract reaches 100%, and the complaint rate of labor contract performance is zero.
6. Do a good job in the exit interview of resigned employees, understand the reasons and mentality of employees leaving, and keep outstanding employees in time to pave the way for the maintenance and maintenance of corporate image and future cooperation between the two parties.
7. Employee insurance. Increase or decrease the number of employees leaving or joining, handle insurance procedures for employees, ensure the stability and interests of employees, declare and pay all kinds of insurance for employees on a monthly basis in time, and the administrative department will handle industrial injury insurance for all employees when they join, and group accident insurance for them one month later, which reduces the employment risk.
Second, the administrative work
Administration is another major task of the personnel administration department, which is mainly responsible for the company's canteen, dormitory, environmental sanitation, company vehicle management, etc. , which also deals with some external liaison matters, is the functional department of logistics services.
1, do a good job of security. Strengthen the management of reception room; Convene 4 reception room safety meetings regularly every month; Strengthen night patrol, fix canteen windows to prevent outsiders from climbing in through the windows. A doorman was installed in the reception room, and a new patrol device was installed in the reception room. In addition to strengthening security work, our department also educates employees on safety precautions, improves the visitor registration system, improves the security guard registration system, turns on the alarm system at night, and makes good use of monitoring equipment.
2. Implement on-site inspection. Judging from the inspection, employees can actively cooperate. The main problem is to adhere to this system for a long time. There were no major safety accidents and accidents in the company throughout the year, which effectively guaranteed the normal order of the company.
2. Check the 6S management system. Starting from the second half of the year, we will conduct irregular inspections on the implementation of the management system by all departments of the company every week. From the daily inspection, it is found that the problems of sorting, cleaning and standards are relatively concentrated. The administrative department takes photos of the problems found in the inspection and forms written materials, which are sent to all departments through OA, and the overall appearance of the enterprise has improved.
3. Do a good job in network management. In addition to the normal maintenance of the network throughout the year, the external network is restricted and some computers are prohibited from using the external network. Updated the system for the company's computer, effectively ensuring the company's production and operation.
4. Do a good job in the supervision of suggestions. From the second half of the year, the personnel administration department is responsible for the implementation of opinions and suggestions, so that all instructions issued by the general manager are tracked and checked, and the results of suggestions are announced on the 25th of each month.
5, responsible for the management of fixed assets. According to the list of fixed assets provided by the Finance Department, our department controls the entry, numbering, inventory, allocation and depreciation of fixed assets in this department, ensuring that the user, location and use of each asset are under control, and the accounting coincidence rate of fixed assets reaches 65,438+000%.
The content of personnel management is complicated. The above summary is a relatively perfect place for the personnel administration department, and it is also a place to be maintained in the new year. However, there are many shortcomings that need to be studied in the plan and emphasized in the work plan of 202 1. We will report in the new year's work plan.
Looking back at 202 1, although some achievements have been made, looking forward to 2022, we should work harder. The personnel administration department will focus on the company's work objectives in 2022, foster strengths and avoid weaknesses, fulfill their duties, forge ahead and make continuous improvement. We will continue to work closely with relevant departments to ensure demand, motivate employees and contribute to the company's sustainable development.
202 1 Summary of Personal Work of the Personnel Department Fan Wensan In 2020, with the correct leadership of the office leaders and the strong support and cooperation of colleagues in various departments, our personnel department made concerted efforts, did a lot of work, achieved certain results and completed its own tasks. The summary is as follows:
First, the work summary of the first half of the year 1, continue to improve the enterprise rules and regulations, and further improve the standard operation level of enterprises;
On the basis of the original system of the enterprise, 12 hour working system, document management system, attendance management system, procurement management system, model room management system, staff canteen management system, staff dormitory management system, etc. Has been improved, involving people, money and materials management system and normative documents.
Since this year, all documents of property enterprises have been managed by the personnel administration department, which has realized the registration management of document circulation, ensured the efficiency of document delivery and approval, and strictly controlled the document circulation. Through the unified distribution of personnel administration department, the circulation of internal documents and the timely transmission of information have been strengthened.
2. In the plan at the beginning of the year, the system and updated parts of the enterprise should have been sorted out and compiled in March. Due to the busy business work of various departments and insufficient attention, the completion speed failed to achieve the expected results. In June, the Human Resources Department of the Group took the lead in compiling the property enterprise system, which put forward new requirements for all departments and posts, and has now completed the enterprise-level system and operation specifications. In view of the problems existing in business processing, such as poor execution, weak sense of responsibility and slow response, we have introduced 24-hour reply system, community inspection system, complaint handling process, employee courtesy and etiquette norms and other related systems to improve service level.
Second, personnel management.
2. 1 staffing
With the acceptance of the second stage and the intervention of holiday walking, the staffing is adjusted as follows according to actual needs.
2.2 personnel recruitment;
In the first half of the year, property companies basically completed the recruitment task through newspapers, websites, on-site job fairs, employment agencies and other channels. Personnel flow in the first half of the year
Remarks: June is not counted because it is not finished.
2.3 Personnel costs
1-Summary of actual salary of personnel in May
2.31"12 hour security guard working system"
Under the condition of not increasing the post establishment, increase the second-stage security post, implement the "12 hour security guard working system", and adjust the security guard's salary. Since the trial for two months, the security guards have basically accepted the adjustment, and the turnover rate of departmental personnel is not abnormal. Basically solve the vacancy situation caused by insufficient personnel, and gradually digest the large amount of overtime accumulated in the second half of last year.
2.32 paid service commission system
With the increase of the occupancy rate in the second phase, the demand for paid services is also increasing gradually. On the basis of not increasing the number of cleaning staff, we will try out paid service for employees who arrange rest, and the paid service fee will be paid to employees as a salary commission according to the standard of xx yuan/hour. The purpose is to reduce overtime hours, control labor costs and improve the enthusiasm of employees.
2.4 Staff training
In the first half of the year, the coverage rate of new employees' training on employee handbook and enterprise system was 100, and the business training conducted by various departments averaged 1-2 times per week, and individual business department managers were organized to participate in Sunshine Team Development activities. In April, organize employees above the supervisor to visit xx to learn from other people's management experience and find out their own shortcomings. Initially establish employee training files, training course plans and related training materials, and plan to implement them in the second half of the year. Due to the lack of specialized personnel, the training work is carried out by departments, and there are some problems such as single training content, lack of cross-training between departments, lack of systematic training materials and operating standard documents. This time, all departments have improved the operation manual and laid the foundation for the training in the second half of the year.
2.5 the implementation of performance appraisal
1 month, the security department tried out the performance appraisal method for security guards for the first time, and formulated the security guards' grades and corresponding salary and treatment standards. Through performance appraisal, we can mobilize the enthusiasm of employees to continuously improve their work level and their own quality, and provide opportunities for promotion and salary adjustment. The performance appraisal departments implemented successively include customer service center and motorcade.
At present, the work of performance appraisal has not been fully covered, and the strength and effectiveness of promoting performance appraisal have not yet achieved the effect of truly motivating employees. Analysis of the reasons, the main reasons are as follows: 1) The work objectives are unclear, and the actual operation specifications have not been established. 2) Managers are highly mobile, and management methods often change. 3) The process management from establishing performance appraisal standards to appraisal results is insufficient. 4) Employees' understanding and recognition of performance appraisal is limited.
Third, administrative management.
3. 1 staff canteen
3. 1 1 Facing the staff canteen with concentrated opinions, after many opinion surveys, the tastes of most employees were determined, and the food hygiene, quantity, dishes and meal time were adjusted according to the needs of different shifts of each department and the opinions of employees. At present, employee satisfaction is basically above 95%.
3./kloc-In the revenue and expenditure report of the staff canteen in May, the realized package expenses include all expenses such as the electricity fee of the restaurant, the personnel expenses of the current month, the purchasing expenses of tools and materials of the current month, herbal tea twice a week in summer, syrup, etc., and the cost is reasonably reduced on the basis of the satisfaction of the staff.
3.2 Warehouse management
3.2 1 By establishing the material acceptance system and procurement management system, the quality of materials is strictly controlled from the material acceptance stage, which increases the stage of business departments assisting in inspection and reduces the occurrence of unqualified products. Secondly, strengthen the warehouse's management responsibility for materials, compare the price and quality of purchased materials with the historical price and the quality of raw materials, strictly control them, and return all unqualified materials.
3.22 In order to cooperate with the Finance Department in cost allocation, the use of engineering materials should clearly list the use place and cost attribution of each material in the monthly inventory table.
3.24 Increase the management of goods between sample rooms, and conduct a thorough inventory in conjunction with ministry of materials and equipment to count the loss, wrong account and damage. In the process of relocation of many model houses, the warehouse participated in the packing, counting, handover and storage of items, which made up for the problem of incomplete list of items in previous model houses. In the first half of the year, in the asset inventory jointly conducted by the group finance department, the accounts and goods of the administrative and engineering warehouses were consistent.
3.3 Fleet management
3.3 1 According to the main reasons and existing problems of the team complaints in the first half of the year, the "Regulations on Rewards and Punishment for Drivers" was formulated, and it was assessed every quarter, and a safe driving award was issued. Drivers who complain to the owner will be punished, and the driver himself will explain and apologize to the owner to improve the driver's attention to service standards.
3.32 In the first half of the year, car owners gradually put forward the demand for paid car services, including car rental and driver rental. In order to standardize the operation, the paid service standard is formulated, which can not only meet the needs of the owners, but also generate service income without affecting the normal operation.
3.4 Procurement management
In the procurement work in the first half of the year, improve the planning of procurement, basically complete the procurement work of various departments, and check the price in time. Learn commodity knowledge from the business department with an open mind. In the mass procurement with uncertain quality and price, the director of the joint business department and ministry of materials and equipment went to the procurement market at the same time to formulate quality and price standards. The evaluation of engineering material suppliers was completed in the first half of the year, and a new material supplier was adopted according to the recommendation of the business department, which reduced the price.
3.5 Demonstration House Management
Since January, the personnel administration department has officially taken over the model houses. On the basis of the original operating norms of the cleaning group, the management system and cleaning and hygiene standards of the model house were re-formulated, and the employees of the model house were comprehensively trained according to the cleaning standards, and the responsibility for keeping the items of the model house was implemented to individuals. I have only lost two small decorations since I took over for half a year. Actively communicate with the marketing department, consult the problems that need to be improved in the model house, adjust in time, and actively cooperate.
202 1 personal work summary model person from the end of February 20021to the present, the personnel administration department of this company has reached the end of the year in a blink of an eye, so it is time to review and summarize. The following is a summary of the annual work of this department.
I. Personnel work
1, employee recruitment. Although our company is a high-tech enterprise, there are not many employees, only 100 people. Like many enterprises, the company made a recruitment plan at the beginning of the year, and all departments put forward employment needs and reported them to the general manager and chairman for approval. The personnel administration department recruits employees according to the department's staffing and related needs. In terms of recruitment channels, in addition to recruitment through the local talent network, it also cooperates with local employment agencies and introduces employees. We also put up job advertisements on the street ourselves. This is basically the way to recruit employees. In the past year, there were two absenteeism (August and the beginning of 10), and other periods basically met the needs of the company's production development.
2. Employee induction management. We improve the procedures and processes for employees to join the company, although there are many places that enterprises can't reach in terms of labor and personnel. However, there are still many areas that need to be improved. In this respect, we have also done some improvement work, such as the employee's entry commitment, the dormitory deposit system, and the written notice of employees' entry. And strengthen the management of employees' entry.
3. Staff attendance management. It is mainly to strictly implement the employee's daily vacation system, ensure the statistics of attendance data within the specified time every month, do a good job in the daily management of attendance, and provide accurate data for company management. Attendance management is also an important basis for the company to calculate employee compensation. The company's front desk staff changed too quickly, and four people were replaced one after another, which once caused confusion in attendance management. After key rectification, the passive situation was reversed, and the management of normal attendance, leave, overtime and business trip was well done, which basically ensured the effective management of attendance and ensured that the annual attendance statistics and accounting were error-free. Successfully completed attendance statistics.
4, attendance discipline supervision. Reduce the abnormal attendance of employees (employees) and control the phenomenon of being late and leaving early. As long as there is any abnormality in the administrative department, it will be sent to the relevant departments through OA, and will be reviewed in the middle and end of the month. The discipline supervision of attendance has been relatively standardized. Declare and punish violations of discipline. Effectively strengthened supervision.
5. Employee labor relations and labor contract management. According to the requirements of the labor law and the actual situation of the company, the personnel administration department signs the labor contract in time. All new employees sign labor contracts on the day they join the company, and the signing rate of labor contracts reaches 100%, and the complaint rate of performance of labor contracts is zero.
6. Do a good job in the exit interview of resigned employees, understand the reasons and mentality of employees leaving, and keep outstanding employees in time to pave the way for the maintenance and persistence of corporate image and future cooperation between the two sides.
7. Employee insurance. Increase or decrease the number of employees leaving or joining, handle insurance procedures for employees, ensure the stability and interests of employees, declare and pay all kinds of insurance for employees on a monthly basis in time, and the administrative department will handle industrial injury insurance for all employees when they join, and group accident insurance for them one month later, which reduces the employment risk.
Second, the administrative work
Administration is another major task of the personnel administration department, which is mainly responsible for the company's canteen, dormitory, environmental sanitation, company vehicle management, etc. , which also deals with some external liaison matters, is the functional department of logistics services.
1, do a good job of security. Strengthen the management of reception room; Convene 4 reception room safety meetings regularly every month; Strengthen night patrol, fix canteen windows to prevent outsiders from climbing in through the windows. A doorman was installed in the reception room, and a new patrol device was installed in the reception room. In addition to strengthening security work, our department also educates employees on safety precautions, improves the visitor registration system, improves the security guard registration system, turns on the alarm system at night, and makes good use of monitoring equipment.
2. Implement on-site inspection. Judging from the inspection, employees can actively cooperate, and the main problem is to adhere to this system for a long time. There were no major safety accidents and accidents in the company throughout the year, which effectively guaranteed the normal order of the company.
3. Check the 6S management system. Starting from the second half of the year, we will conduct irregular inspections on the implementation scenarios of the management system in various departments of the company every week. From the daily inspection, it is found that the problems of sorting, cleaning and standardization are relatively concentrated, and the administrative department takes photos of the problems found in the inspection and forms written materials. After OA, it was sent to all departments, and the overall appearance of the enterprise changed.
4. Do a good job in network management. In addition to the normal maintenance of the network throughout the year, the external network is restricted and some computers are prohibited from using the external network. Updated the system for the company's computer, effectively ensuring the company's production and operation.
5. Do a good job in the supervision of suggestions. From the second half of the year, the personnel administration department is responsible for the implementation of opinions and suggestions, so that all instructions issued by the general manager are tracked and checked, and the results of suggestions are announced on the 25th of each month.
6, responsible for the management of fixed assets. According to the list of fixed assets provided by the finance department, our department controls the entry, numbering, inventory, allocation and depreciation of fixed assets in our department, ensuring that the user, location and usage scenario of each asset are under control, and the accounting compliance rate of fixed assets reaches 100%.
There is a lot of information about personnel management. The above summary is a relatively perfect place for the personnel administration department, and it is also a place to adhere to in the new year. However, there are many shortcomings that need to be studied in the plan, which are highlighted in the work plan of 20021,and we will report them in the work plan of the new year.
Looking back on 20021,although we have made necessary achievements, we should work harder looking forward to 2022. The personnel administration department will focus on the company's work objectives in 2022, foster strengths and avoid weaknesses, fulfill their duties, forge ahead and make continuous improvement. We will continue to work closely with relevant departments to ensure demand, motivate employees and contribute to the company's sustainable development.
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