Summary of the work of unit salespersons in the first half of the year

All walks of life have shop assistants. The following is for you? Work summary of unit sales staff in the first half of the year? I hope I can help you! Please pay attention to the work summary column for more half-year work summary!

The salesperson's work summary in the first half of the year was fleeting, and he spent the first half of XX years unconsciously. However, I still clearly remember how difficult the process was when I first took office, and the pressure was unprecedented. It took more labor and effort to overcome the problems than before. The company arranged for me to take over as xxx counter manager, facing fierce challenges.

I have some doubts about my ability to shoulder this burden. Seeing that the brand of the counter is complete, the popularity is high, and the staff are United, I thought I would know when I came. I put down my burden, devoted myself to my work, and tried my best to complete the tasks assigned by the company, so I worked hard for a month and challenged for another month. After half a year, we are particularly happy and gratified to see that there will be more Deliyuan.

I. Performance 65438+10-June xxxxxx overall task, actually completed xxxxxx.x, and completed 96% of the task. After six months of unremitting efforts, there are two outstanding achievements, February and April. At the same time, the task was overfulfilled by 24%, and in other months it was around 40,000-56,000. In May, the shopping guide of the cabinet group left one person, but it did not affect sales. Although the task was not completed, we persisted. In June, the second-tier brands completed 96% of the sales tasks. Due to the withdrawal of xxx in May, sales were partially affected, and customers came back.

Second, promotion activities, xxx held a large-scale promotion activity in May, from June 4th to June 6th.12 for 8 consecutive days. The overall task is 8000, but we have only completed more than 6000, and the task is not very ideal. I learned a lot from it. 1 is not active, some customers don't know that Yuandaoou is doing activities, two stores don't broadcast it often, and three gifts are not provided in time.

Third, the company had a new checkout process in May, which was related to the problem of guaranteed bottom and over-guaranteed. I still don't understand it because I haven't been exposed to such accounts, but I know I will try my best to complete the promotion task arranged by the supermarket (the task is not excessive) and reduce the financial loss of the company. I will study hard for the questions I don't understand until I learn them.

After half a year's work, I know that to do a good job in cosmetics shopping guide, I must do the following.

1. Always maintain a good working attitude.

For example, if we encounter the loss of customers at work, or if several customers fail to introduce products in succession, we are easily discouraged and in a bad mood. If you just think that you are unlucky today, your attention will be distracted, and you will have no enthusiasm and lack confidence when you meet customers, which will affect future sales.

2. Look at the face and observe the color. It varies from person to person and uses different sales techniques for different customers.

For example, students, I find that such customers prefer brand products with strong trends and many advertisements. It is more difficult to introduce second-tier brands, so they need patience. You can briefly introduce the product first, and then tell him why students have acne and blackheads on their faces, what problems should be paid attention to in normal nursing, and so on. He will think that we are more professional and can enhance his trust in us. Finally, we will recommend products for his problems, so that the success rate will be higher.

Don't talk about products when facing customers.

Now there are many brands, many promoters, and the language of promotion is similar. Therefore, when introducing products, it is easy for customers to think that we are only promoting our own products, so that we can't gain the trust of customers quickly. In fact, customers will only listen to you if they trust you, so that they can accept your products. We can ask him how to take care of them at ordinary times to close the relationship, and then introduce the products in a targeted manner.

In our daily work, we will encounter many problems:

For joint venture counters, there may be more problems. In June, due to the excessive management of the supermarket, I thought about leaving my job, and I was under great pressure to go to work every day. No matter how hard I tried, I still couldn't get approval, but Sister Liu's words gave me confidence. She told me that I can solve the problems I can't escape, I will help you solve the problems I can't solve, and the companies I can't solve will also help you solve them, which gives me great encouragement. I know I'm not alone. We are a family, they will help me and make me more confident to work hard. I remember a short message that inspired me a lot. I will share it with you. Necessary in the workplace, 1, diligent and not lazy, 2, looking for problems without making excuses, 3, positive attitude, 4, never flinching when things happen.

The above is my work summary for the first half of XX!

The new half year is the first half year full of challenges, opportunities, hopes and pressures for us, and it is also a very important half year for me. The pressure of family, life and work drives me to work hard and study hard. Here, I have made a work plan for the second half of the year, so that I can make greater progress and achievements in the new year.

1. As a cosmetic beauty guide, we must set an example and do our best to carry out our business while complying with the company's regulations.

2. study plan. Learning is very important for business people, because it is directly related to the pace of a business person advancing with the times and the vitality of business. I will adjust my study direction according to my needs and replenish new energy. The professional knowledge and comprehensive ability of cosmetic beauty shopping guide are what I want to master.

3. Enhance the sense of responsibility, service and team. Take the initiative to do the work to the point and implement it to people. I will try my best to reduce the pressure on leaders.

Our counter group lacks skin care products in the price range of 20-50, and some low-consumption customers are lost. We apply for a brand to fill the vacancy at this price.

I have experienced too many ups and downs in my own work, let me grow and learn. Xx is coming in the second half of the year, and I hope you will have a good job in the future. Find happiness in your work, study more at the same time, devote yourself to your work, meet the challenges in the second half of the year and make better achievements! ! !

Summary of the work of unit sales staff in the first half of the year II. China Telecom is the telecom operator with the largest customer base in China. It's been half a year since I arrived at the telecom company. After the care of the leaders, the help of my colleagues and my own efforts and adjustments, I have now fully integrated into the big family of the company. At the same time, I have a deep understanding of the company's organizational structure and workflow. At the same time, I also have some experiences and ideas. I want to take this opportunity to talk about:

I like this job, it makes me find myself friendly, not afraid of contact with people, and strong pressure resistance. At work, I seem to be doing a different job. The secret is that I keep interested in the company and work.

My job is mainly to communicate directly with customers face to face. That is to help customers use the services of telecom companies smoothly. Telecom customers are widely distributed in all walks of life, and even state organs, such as the State Taxation Bureau and the Industrial and Commercial Bureau. I made many friends and shared different experiences with people from different industries, which became another pleasure in my work.

Sales staff's work content is highly repetitive. Many people think it is hidden and can't see tangible results, but I think this job is very interesting, and its happiness and pain come from customers. When watching TV, watching movies and studying, it seems that everything is clear from right to wrong, black and white. However, I often can't make it clear in the face of customers' reactions, so I have to calmly face their emotional complaints and even abusive words.

At the beginning, I often felt that the telecom company was not run by my family and the customers were not smooth. Why are you cursing me? The unreasonable reaction of customers often makes me feel depressed. But at the same time, I also have unspeakable joy. I remember in my second week as a shop assistant, a customer didn't know how to use his PHS or even his phone number. I patiently taught him how to operate it, and it took me nearly half an hour to finally teach him. Hearing the customer's thanks, I almost jumped with excitement.

After that, every time he went to the business desk to handle business, he would repeatedly thank me. I was particularly happy to hear his praise, saying it was my duty. Later, he even advertised to the people next to him that he was very satisfied with our service.

After all, salespeople have to solve problems. In addition to being kind, they should learn to calmly face customers' emotions and not be led by their emotions. Sometimes the customer can't tell clearly where the problem lies, and the salesperson has to help the customer find the problem calmly in order to solve it smoothly.

Because salespeople's work is trivial, frustration is often greater than a sense of accomplishment, but once they have a sense of accomplishment, they will be happy for several days. Therefore, to be a shop assistant, you must be a little bitch. If you are a self-centered person, it is difficult to enjoy it. Someone asked me, what's wrong with you, a big man, and you still want to do sales in telecommunications? What does the company give me? I feel that the company has given me a stage for work and an opportunity for further study. If you complain about hard work and care too much, you will be too disappointed in the company that hired you and this opportunity.

I don't usually have too many requirements for personal image. What is nature, kindness and smile is not so important. After entering the telecommunications company, seemingly simple things are not that simple. Go to the welcome post before 8: 30 every morning and say, stand up straight, dress neatly and talk frequently. Everything represents the image of the telecom company. Through their own work, truly integrated into the telecommunications company, enjoy customer satisfaction and praise. At the same time, I understand one thing: it is not difficult to do a good job, but how to persist!

Speaking is something we can't live without every day, but how to say it and how to say it is an art, and how to make customers feel the feeling of God can't be done in a short time. ? Hello! Come on! ? 、? Hello! Pay the fee? Please sit down. Please tell me your number. What a simple language and simple words, it represents the sincerity and care of telecom companies to customers! This also taught me how to deal with people and how to be a sincere person!

Through these days' work, I have improved my skills in all aspects.

The summary of the clerk's work in the first half of the year passed quickly, and XX years and a half passed. Over the past six months, under the careful care and guidance of leaders and colleagues, through their unremitting efforts, we have made some achievements in our work, but there are still many shortcomings. Looking back on the work in the past six months, we can conclude as follows:

First, the main gains of the work are:

1, on the eve of the opening of the mall, follow up the land reclamation work of the mall, get familiar with the basic knowledge of property management of the mall, and strive to do a good job in the preliminary work of the mall.

2. Cooperate with other colleagues in the office to carry out daily work, logistics service and health discipline inspection, and follow up the hygiene situation of shopping malls and offices every day for assessment and supervision.

3. Under the guidance of the superior leader, be responsible for following up every activity after the opening of the mall, so that the activity can be successfully completed.

4. Complete the mask setting in the early stage of each activity with colleagues.

5, according to the plan given by the superior leadership, and strive to complete the plan of the superior leadership.

2. Shortcomings in my work Of course, I still have many shortcomings. My experience in dealing with problems needs to be improved, and my teamwork ability needs to be further enhanced. I need to continue studying and improve my abilities. Generally speaking, I think I still have the following shortcomings and deficiencies:

1, lacking the basic knowledge of office work, often looks awkward when carrying out specific work, and sometimes even feels at a loss.

2, the lack of comprehensive and specific understanding of the work of various departments, thus affecting related work.

3, the mall property management is not mature enough, which directly affects the work effect.

4, the work is not detailed enough, and mistakes often appear on small problems.

5, the efficiency is not fast enough, and the understanding of leadership intentions is not in place.

3. Adhere to the principle of unity of management, service and efficiency;

The Operation Department has continuously improved its management functions and service system, and achieved remarkable results in field management. In order to timely, accurately and effectively solve and deal with various problems in the business field. Find problems while walking, and find problems while walking. Through timely on-the-spot observation, we can master the problems and deficiencies in the work, thus making corresponding improvement plans and giving information feedback to the higher authorities in time.

Immediately stop and correct all kinds of irregularities and disputes in the business site to avoid intensification of contradictions and adverse consequences. Adhere to the first-line field walking management, so that the management work is more targeted and timely.

Fourth, strengthen the construction of enterprise spiritual civilization and strive to improve the service level:

1, in view of the new opening of the mall and the large number of new employees, in order to ensure the service quality.

2. The staff should strengthen the mask of service standard, start with the standing posture of the clerk, establish a good service image, improve the service quality, and strive to reverse the phenomenon that the service standard is not in place due to the rapid increase of new employees.

3. Carry forward the tradition and help others. Employees carry forward the spirit of customer first and provide customers with a comfortable mask environment.

Work plan for the second half of the year:

The second half of XX is a brand-new half year and a self-challenging half year. I will try my best to correct the shortcomings of the past six months, do a good job in the new six months and do my part for the development of the company. In the future work and study, I will be more strict with myself, make every work arrangement from my superiors to my subordinates, and learn from other leaders and colleagues with an open mind. I believe that with my high sense of responsibility and self-confidence, I will strive for greater progress in all aspects, and I will certainly make better achievements in XX.

I was finally admitted to the national civil service before the first half of the year, and I can finally end my previous bad work. I was assigned to work in a grass-roots bank, which was good for me. I cherish this job very much. Now that you have come to work, you must work hard. You have been working for half a year. Now I will summarize my work in the past six months as follows:

Was it implemented by our bank last year? Unconventional and leaping development strategy? The first year is also the first year to realize the three-year development plan. With the correct leadership, care and support of the branch party Committee, our branch has formulated detailed work plans and measures, and resolutely implemented the work meeting formulated at the beginning of the year. Five more? Work ideas to ensure a good start and a good start. Over the past year, the cadres and workers of the whole bank have worked hard as one and achieved fruitful results.

I. The business operation presents an extraordinary development trend:

Compared with previous years, this year, the Bank stepped into the fast lane of development, with various businesses hitting record highs and stepping out of the rising channel of development.

(1) Various deposits grew rapidly. The increase of deposits in foreign currency companies has become an important source of deposit growth in our bank, and interbank deposits and savings deposits have also increased substantially, which is unprecedented in the past.

(2) The loan scale has increased and the structure has been continuously optimized.

(3) Double the operating profit. Compared with the profit level in the past few years, the profit level of our bank has achieved a leap-forward development this year.

(4) The intermediary business has grown substantially. Bank acceptance bill business and bill discount business have also increased substantially, becoming another new source of profit.

Second, the main work measures and successful experience:

Focus on business operation, highlight key points, take practical and effective measures, and comprehensively promote the rapid development of various business work.

Market segmentation, accurate positioning, grasping key points, and actively marketing wholesale business. In 200*, the bank divided the public market into? Five ones? That is, a port, an avenue, a real estate, multiple projects and a trust company. After defining the target positioning, a set of marketing mechanism with sensitive response, rapid decision-making, strong research and good service was established, and the work was creatively carried out to expand the market in all directions.

. The specific measures are: improve the management level, and for key outstanding customers with large scale and high requirements, the responsible subject will be promoted to the business department, and the president will be directly responsible for tackling key problems and negotiating projects with more than $6.5438 billion; Set up a strong research team, gather people with strong research ability in the whole bank, form a strong research team, and select suitable personnel for enterprises with different characteristics to combine, fight in groups, link up and down, and strengthen the army.

Highlight the competitive advantage, seize the opportunity of the Bank to further promote the construction of corporate culture, make a big fuss about services, attract customers with quality services, vigorously market new business varieties launched by the head office and branches, provide customers with a package of service solutions, and strive to be better than other banks in terms of service depth and breadth; Bank leaders set an example, take the lead in tackling key problems, ensure that at least half of the time is spent visiting customers, and key customers insist on visiting once a month, and attach importance to improving and improving the relationship between banks and enterprises.

Through unremitting efforts, this year, the bank has won a number of high-value new customers, such as Deyan Paper, Jintong Chemical, Fenglong Aquatic Products, Xiamen Trust, Haicang Hospital and other key customers. At the same time, we have also reserved a number of potential projects such as Haicang Avenue, Lujing Bay, Export Processing Zone and International Container, which have laid a solid foundation for the rapid development of our business in the next two or three years.

Since I work in a bank, I will work hard and do all my business well. If it is, it is my dereliction of duty, and I will feel deeply guilty, and the organization can't handle it for me.

Although the country's development has declined a little under the economic crisis, I have great confidence in the economic recovery. The development of our national bank directly affects the development prospect and future of our country, so we must actively do our work well, which is to contribute to the development of our country, and we will play our role and reflect our value.