5 Property Manager Annual Work Plan Samples for 2020

The new year is here again, so what is the property manager’s work plan for 2020? Here are five sample essays on the property manager’s annual work plan for 2020. I hope you like it!

2020 Property Manager Annual Work Plan Sample 1

According to the spirit of superior documents, in order to further speed up the standardization of property security management and ensure that the security facilities of each property management community meet the standards, the following requirements are hereby put forward , please implement it carefully:

1. Do a good job in source control and control planning and design.

All property management communities in the county and those newly prepared for property bidding must install video Monitoring and patrol equipment.

Before handling the comprehensive completion acceptance filing, the development and construction unit must install a monitoring system and a property security personnel patrol system. In the design stage, specific sub-item construction drawings and floor plans must be submitted to the county development and property management departments. The monitoring and patrol area is required to cover the entire community without leaving any dead ends. Construction can only be carried out after passing the review.

The Property Office is responsible for conducting an inventory of the residential areas that have been property managed in our county. Those who have not installed video surveillance and patrol systems will be ordered to carry out rectification and construction. The specific measures are as follows:

1 , Newly built communities that have not yet undergone comprehensive completion acceptance and registration must install video surveillance and security personnel patrol equipment before acceptance and registration.

2. If video surveillance and patrol equipment are not installed in a newly built community that has already obtained property rights, it must be installed, and the installation costs will be paid from the property warranty deposit.

3. For property management communities that have been delivered for more than five years, it is recommended that the owners’ committee apply for video surveillance equipment and property patrol equipment, and use the special residential maintenance fund for installation.

4. For property management communities that have not paid the special residential maintenance fund, the owners committee is responsible for negotiating with the owners, and the owners will share the costs and install video surveillance equipment and patrol equipment.

2. Raise the entry threshold and control the equipment

Establish a quality review system for monitoring products and patrol machines, strictly control the market access mechanism, eliminate counterfeit and shoddy products, and standardize property management In the chaotic situation of installation of video and patrol machines in service areas, the competent departments shall check the early selection and installation of monitoring equipment to resolutely prevent situations where they cannot be used or have poor effects after installation.

3. Distinguish responsibilities and give full play to the main role of property management companies

Each property service company is the main body in implementing this work. It must be effectively responsible for the security work of each property service community and actively implement it. Carry out security work in the community and be responsible for the improvement and construction of security equipment. Property service communities that have installed supporting video surveillance equipment and property security personnel patrol equipment must carry out system repairs, maintenance, inspections, and replacements to ensure that the system operates in good condition. Property management communities with incomplete video surveillance and patrol equipment must actively improve them. Property management communities that have not yet installed, renovated, and upgraded video surveillance equipment and patrol equipment must promptly submit plans for installation. For property communities that have not paid the special residential maintenance fund, the property management company must be responsible for coordinating with the owners' committee and owners, working with the owners, and ensuring the completion of the installation of monitoring equipment and patrol equipment.

4. Strengthen supervision and give play to the joint role of competent departments

Planning, design, supervision, development, property and other departments and units must work together, each perform their duties, and ensure planning, Every aspect of the design, drawing review, construction, and acceptance inspection ensures that the property security equipment is installed in a practical manner and strengthens the security level of the property service community in our county. Before the installation of video surveillance equipment and property patrol equipment, the plan must be submitted to the competent department for approval. The installed equipment must pass the inspection of the competent department before it can be installed. After the video surveillance equipment and property patrol equipment are installed, it must be approved by the development office and property management department. Office for acceptance. Any newly built community that has not gone through the above steps or has problems in the review will not be allowed to pass the comprehensive acceptance and filing; any property service community that has not gone through the above steps or has problems in the review will not be awarded various types of property commendations and evaluations. The competent authorities will not approve the annual qualification review.

2020 Property Manager Annual Work Plan Sample 2

To effectively implement various business tasks, the following work plan is now formulated:

1. Three community public offices* **Business aspects

1. Comprehensively implement leasing service work, hold a mobilization meeting for all staff, clarify the meaning and purpose of leasing services, unify thinking, and collectively learn relevant business promotion content and business handling procedures to ensure work Normal progress.

2. In order to improve the fee collection rate and ensure a virtuous financial cycle, all property assistants, front desk staff, and leaders and above will be organized in the form of special meetings to learn the "Work Process for Collection of Various Fees."

3. In the form of a special meeting, organize the management backbones of the three communities and related staff to collectively study the "Case Notification Management System", "Case Notification Operation Flow Chart" and related operation forms, clarify the responsibility relationship, and put an end to Various similar negative cases reoccur, comprehensively improving the quality of management services.

4. Formulate the "Security Equipment Management Regulations", including walkie-talkies, patrol sticks, gate computers, etc., and conscientiously implement them to clarify the responsibility relationship, whoever damages it will be responsible, and prevent all kinds of unreasonable use.

5. Review all aspects of the three communities since July last year, conduct comparative analysis, find gaps, and make more feasible and specific measures for the next step of work improvement.

2. xx Huating Project

1. Make every effort to hand over the properties of 30-35 buildings to ensure the satisfaction of the owners.

2. Supervise the management office to make and install motorcycle license plates for buildings 26-29 in a timely manner; and urge the management office to issue a notice in a timely manner, requiring owners to go to the management office to complete the rental and parking procedures before May 20 , motorcycles in this area will be fully charged from June 1st. Coordinate with security to carry out implementation work before execution.

3. Continue to follow up on the greening and planting work in buildings 26-29.

4. Supervise and urge the timely replanting of incomplete gaps in some green belts.

5. Supervise the engineering department to complete relevant ancillary projects for 30-35 buildings, such as roads, landscaping, monitoring centers, warehouses, parking space planning, etc.

6. Do a good job in personnel adjustment and recruitment for individual positions (such as: the greening team leader is in place, the backbone of the management office is in place, etc.) to ensure the normal operation of the project.

7. Formulate the "Plan for the Establishment of the First Owners' Committee of xx Huating" and a series of work measures for the preparatory meeting to lay a solid foundation for the creation of "municipal excellence" work.

III. xx Housing Project

1. Strengthen the management of uncooperative motorcycles in the third phase, give full play to the role of identification, strengthen the need to go through the rental procedures before parking, strengthen Work for a fee.

2. Strengthen the management of the fourth and fifth phases of motorcycle rental, eliminate all long-term free parking phenomena, and maintain normal order.

3. Coordinate with the finance department to deal with bad debts in a timely manner.

4. Supervise the comprehensive inspection of the infrared alarm system of the project, identify the problems, and make corresponding improvements to ensure the sensitivity and normal operation of the system.

5. Mobilize and dismantle the sheds that individual owners have built haphazardly in private gardens to avoid affecting the overall appearance.

6. Supervise and improve the information management of the community shops in the project.

7. Supervise and urge the treatment of decayed wood in individual parts of the stairs in the first and second phases to maintain the integrity of the property.

8. Supervise and supervise the troubleshooting of walkie-talkies in the 7th building of the fifth phase.

IV. xx Project

1. Supervise and organize the archives of buildings 12-15 (***36 households, 32 households have been taken over).

2. Do a good job in the use and maintenance of peripheral red line alarms, including trimming and trimming of green plants on both sides of the inner and outer perimeter.

3. Develop on-site tracking and verification of safety alarms, and clearly define relevant requirements for alarm removal and recording operations to avoid operational negligence.

4. Follow up and implement the opening of the club swimming pool, and do the corresponding management and maintenance work, including ticket sales, swimming pool water quality treatment, etc.

5. Supervise the completion of relevant ancillary projects for buildings 12-15, including the installation of ground railings for overhead parking spaces, clarification of the property area of ??parking spaces (the company requires the sale of overhead parking spaces), landscaping, security rooms, and monitoring rooms , warehouse and other work improvement.

6. Follow up on the installation of fitness equipment in the community.

7. Supervise the collection of various expenses.

8. Follow up on the installation of the broken glass door in Building 7.

9. Follow up on the replanting and transformation of some green plants (for example: 3 large-leaf oil palm trees that are about to die at the entrance of the gate should be replaced).

V. Other matters

1. Cooperate with xx "Shiduo" investment registration and other work.

2. Carry out various daily work according to the requirements of the company's "Agenda".

3. Coordinate relevant departments to complete various tasks.

2020 Property Manager Annual Work Plan Sample 3

(1) Work Objectives

1. Seriously study, understand and fully implement a series of company operation work Provide instructions and decision-making arrangements, complete various tasks, and complete the targets set by the company.

2. Improve departmental work and cultivate a security team with strict discipline, good training, enthusiastic service, civilized duty, tenacious style and strong support.

3. Communicate, coordinate and assist with all departments of the company in various tasks.

4. Do a good job in building the company’s security team, and do a good job in recruitment, training, and training; form a good system from recruiting and absorbing talents to training talents to cultivating talents to retaining talents. A virtuous cycle mechanism for retaining talents.

(2) Main work plan measures

1. The Security Department will do a good job in safety and security in 20xx based on the actual situation of the company.

1. Each service office should correctly handle the relationship with the owners and tenants of the community.

2. Strictly control people and vehicles entering and exiting each community, and prevent irrelevant people and vehicles from entering the community; maintain the safety of the community and create a comfortable and secure living and office environment.

3. Carry out inspections in each area, especially inspections of key parts, and strengthen inspections at night and during holidays to ensure safety.

4. Form a group prevention and group governance, joint defense and inspection system with all employees, cooperative units and tenants of the company.

5. Do a good job in public security management, fire protection, monitoring system management and confidentiality.

2. Cooperate with the human resources department to manage the employment of the department, do a good job in team building, and create a stable, united, high-quality security team with outstanding job skills and strong sense of responsibility to ensure the company's business Operations are operating normally. Comprehensively summarize the weak links and deficiencies in the security work in 20xx, strengthen the management, education, and training of department work, work discipline, job responsibilities, and job skills, fully mobilize the enthusiasm and initiative of all security team members, and enhance the awareness of obedience, The sense of service and responsibility enables all team members to devote themselves wholeheartedly to their daily work with full enthusiasm for work.

3. The company’s security department will conduct a series of studies and training for on-the-job security guards in accordance with industry standards. The overall goal of property security training is to cultivate high-quality, qualified security personnel. Pre-job training and on-the-job rotation training are important ways to improve the quality of property security.

1. Guide security guards to improve their awareness of obedience, service, civilized duty, and courtesy in their daily work, thereby improving their service capabilities, respecting customers at work, and educating employees to understand from their hearts what we do Work is all for customer satisfaction.

2. Conduct irregular inspections on security personnel’s appearance, etiquette, and behavioral norms based on the actual situation of the department to improve the consciousness of all employees in implementing the system.

3. The company holds targeted military queue, firefighting and other competitions every quarter, thereby stimulating the team awareness and sense of honor of the company’s security teams at each service office, and enhancing positive work enthusiasm and centripetal force.

Through effective and continuously deepening management, a good professional spirit will be cultivated, so that all security personnel of the company will consciously develop a work style of high standards, strict requirements, truth-seeking and pragmatism, and establish a civilized, rigorous, and pragmatic work style. A new image of a pragmatic and efficient security team.

2020 Property Manager Annual Work Plan Sample 4

1. Completion of daily work goals

(1) Property management work in the early stage of owner occupancy.

1. Be familiar with the construction status of various facilities and equipment in the community, and cooperate with the engineering department to check and accept various constructions;

2. Complete the work plan and make plans based on the actual situation of the community. Good job protecting the finished product. Completed various management plans for the community, such as: property acquisition process, vehicle management plan, public security management plan, decoration management plan, repair work process, etc.

3. Cooperate with the sales department’s property sales work;

In order to cooperate with the sales work, on the one hand, we do a good job in taking over the property, and on the other hand, the customer service staff patiently answers customers’ questions about property management. We also arranged cleaning services to provide on-site cleaning services, and security guards provided 24-hour military service, maintaining a good mental outlook.

4. Do a good job in the preparatory work for the owner to move in, organize the move-in information and various agreements and management regulations, and successfully complete the handover work; based on the actual situation of the community, reasonably formulate the check-in procedures and positions, We have set up check-in instructions for owners, decoration instructions, and a flow chart for decoration procedures to make the handover work go smoothly. Currently, 8 households have checked in at the bottom of the building, and all office buildings have been put into use.

(2) Housing Management

The construction units of xx office building xxz upper courtyard have successively handed over work. The property management office cooperated with the engineering department to carry out completion acceptance work, and *** conducted more than 20 times Acceptance, make a written summary of unqualified items, follow up on the construction party's rectifications, and file existing problems.

In order to improve this work, a housing management file was established, a housing management system was formulated, a management plan was prepared, and the responsible person was inspected regularly. z The office building is now in use, with no damage to the decoration, a uniform appearance, and no behavior that harms the structure of the building.

(3) Management of public facilities and equipment

For the xx office building that has been put into use, a complete policy has been formulated in terms of the management of public facilities and equipment. Maintenance, maintenance plans and emergency plans, so that daily inspections are registered and minor maintenance is recorded. Complete minor maintenance work and emergency maintenance work, and meet the management requirements of maintenance facilities and equipment in place, timely maintenance, and normal operation.

deal with.

(4) Environmental sanitation and greening management

In terms of environmental sanitation, in response to the gradual improvement of the community environment, everyone has worked together to organize regular and irregular cleaning and formulated corresponding cleaning policies. Procedures and assessment methods, and the decoration waste will be bagged and stacked at fixed points, centralized removal and transportation management, and community health inspections will be strengthened to ensure that the community is hygienic, clean and beautiful.

The greening of the community is still maintained by the construction unit. The management office actively cooperates with and supervises the greening company to carry out construction and maintenance work, and promptly puts forward reasonable suggestions for problems that arise during the construction and maintenance process of the greening company.

(5) Community safety work

Community security and fire protection work are the top priorities in property management. The security of Shangyuan Community is managed by hiring a professional security company from outside. It is responsible for the maintenance of public order of the property, smooth roads, garage management, peripheral vehicle parking management and fire safety management. Security personnel are required to conduct careful inspections, perform duties in a civilized manner, give polite instructions, and boldly manage bad people and bad things when encountering them, so that the security of the community is in good condition.

(6) Others

1. Provide maintenance services

In order to provide maintenance services for houses and related facilities, we work closely with developers, The construction party and the manufacturer worked together to determine the maintenance procedures and methods to ensure the timeliness and completion rate of the maintenance work. ***A total of 42 maintenance complaints were received and 42 were completed, with a completion rate of 100%. We have cooperated with the engineering department to conduct more than 170 engineering maintenance and inspections. In terms of public facilities and equipment, we promptly and regularly maintain and inspect various facilities. If problems are found, they can be repaired and dealt with in a timely manner to ensure the normal use of the owners. Not affected.

2. Strengthen community decoration management work

Community decoration management work is an important part of early property management. It involves the service life and safety of the property and the integrity and beauty of the appearance of the community houses. , we have formulated a detailed management system based on the actual situation and management requirements of the community m, such as decoration instructions, decoration waste removal methods, etc., and insist on inspecting the decoration households every day, keeping records, and solving problems in a timely manner. Deal with it promptly and adhere to principles. Ensure that the main structure of the house is intact and that the appearance of the community is uniform, intact and beautiful.

3. Listen carefully to the opinions of the owners and solve problems for the residents in a timely manner.

The owners’ suggestions are our guideline for our work. Therefore, we carefully record the problems reported by the residents, deal with them in a timely manner, enhance communication with the owners, patiently provide explanations to the owners, and solve problems for the residents in a timely manner.

2020 Property Manager Annual Work Plan Sample 5

As we all know, as the property management industry, safety is the basis of all services. Only on the premise of ensuring safety can the management of the industrial park be carried out Proceed in an orderly manner. After several years of ups and downs, Xincheng Company has accumulated some experience in the property management process. However, with the rapid development of the industrial park, the property department needs to introduce new thinking mechanisms on this basis. The following is an overview of the security management work plan of the property department for this year, and leaders are invited to provide opinions.

1. Improve the safety management system and establish a long-term management mechanism

In order to do a good job in safety management, the Property Department plans to establish a responsible department for the security team, cleaning team, and maintenance team in May. , in the form of the Property Department, under the leadership of the company's deputy general manager, is responsible for the company's overall safety work. There is an execution team under it. The property department has the property manager as the team member, and the security, cleaning supervisor, and maintenance supervisor as team members. At the same time, the company implements a night patrol system for personnel above the supervisory level, so that emergencies in various projects of the company at night can be quickly and securely handled, and potential safety hazards can be eliminated. Specifically, each person will stay in the project at night and be responsible for night shift inspections.

2. Implement semi-military management and cultivate elite security guards.

(1) Strictly control entry and pay close attention to basic skills.

First of all, in the security recruitment process, the company has always adhered to the principle of "preferring shortage to excess" and established a complete mechanism for the recruitment, training and use of security guards. Young men recruited through open recruitment and targeted transfers are strictly controlled in terms of physical quality, cultural quality, political quality, etc. They can only enter the company after strict inspection. They will have a one-month probation period after joining the company. After the training period, assessment will be adopted. Only those who pass the assessment can be officially employed.

From then on, the on-the-job team members can become familiar with the work situation as soon as possible and enter the working state.

(2) Only those who are promising will be given a position, and a system of competition for leadership and captainship will be implemented.

Competitive recruitment is a scientific selection and employment mechanism, which helps to form a correct employment orientation and overcome unhealthy trends in employment. In the past, squad leaders were selected based on a "Bo Le Xiang Ma" approach, which inevitably relied on relationships, origins, friendships, and closeness. The open competition for employment is a kind of "horse racing" employment method. It provides the security guards with equal opportunities to try their skills and compete with each other, which helps the security guards work hard and achieve results. As long as you work hard and continuously improve yourself in the future, you will have the opportunity to be retained or promoted in fair competition. Adopt a scientific employment mechanism. At the same time, the property department will appropriately increase the salaries of security guards, monitors, and captains according to the company's requirements, facilitate hierarchical management, and stabilize employees.

(3) Integration of security food, accommodation and training.

In order to facilitate daily management, the company's property department will implement unified accommodation, unified dining, and unified training for security guards, achieving the company's semi-military management goal. The content is specific and requires training at fixed points and at regular intervals every day, in a timely and orderly manner.

3. Refine internal management and improve safety service quality.

(1) Implement security management standardization.

Faced with the current severe public security situation in the Textile City and Building Materials City, in order to further normalize and standardize safety management, the management goal is to create a first-class security team in the new city. The Property Department will formulate the "Employee Handbook" and "Security Management System", etc. The main content of standardization includes the standardization of the responsibilities of property security management personnel; the standardization of the implementation of the security and security management system; the standardization of the implementation of security service management; and the standardization of security emergency incident handling. ;Safety management work assessment and standardization of rewards and punishments, etc. The implementation of standardization has effectively promoted the improvement of overall safety work and made the company's safety management more standardized and detailed.

(2) Strengthen fire management and reduce fire hazards.

In the process of fire management, we must adhere to the ideas of "prevention first" and "combination of prevention and firefighting".

First of all, starting from the characteristics of property services, in daily work such as dormitory, office building and house decoration inspections, fire protection issues are always controlled as a main criterion to ensure prevention first.

Secondly, establish a complete company security management file, and implement the emergency contact information and contact persons of current tenants, so that tenants must be aware of fire management and be able to contact property service personnel, especially security personnel, as soon as possible. connect.

Third, formulate a fire emergency response plan that is adaptable to the actual situation of Jiuyuan Industrial Park and is highly effective, so that the fire-fighting and disaster relief work of the entire project is in orderly operation. Fourth, the security supervisor is responsible for formulating a monthly fire inspection system, and reporting existing problems and hazards in a timely manner for repair, replacement, and update, so that the fire protection system is always in good condition.

(2) Strengthen the application of technical defense systems and organically combine human defense and technical defense.

While doing a good job in civil air defense management, the Property Department will use various technical defense systems to ensure standardized operations and timely reporting for repairs. The property department's technical defense system has been under unified management, with Supervisor Yao in charge, establishing files of technical defense facilities in each community, standardizing operations, reporting problems, repairing and maintaining them, etc., so that the effective utilization rate of technical defense facilities can be fully improved. At the same time, in order to organically combine civil defense and technical defense, various comprehensive drills must be organized from time to time to enhance the practical capabilities of security guards through drills and training, ensuring the property and personal safety of dormitories, office buildings, and areas under management. .

(3) Establish a full-time patrol supervision post.

In order to strengthen the supervision of security personnel and night patrols, the property department will set up patrol supervision posts according to the company's progress. Responsible for checking the job image and duty discipline of security guards during the day, and responsible for peripheral inspections of each community and emergency handling of emergencies at night. The establishment of patrol supervision posts will, on the one hand, promptly correct problems found during inspections in terms of appearance, discipline and duty status of security guards, and provide education and criticism to disciplinary offenders. Serious cases will be reported to the company for disciplinary action, thereby strictly improving the work style of the team. Effectively improve the quality of duty; on the other hand, due to the good mobility of patrol supervision posts, the peripheral safety of night projects is guaranteed, ensuring timely dispatch and timely handling of night emergencies, and deepening and strengthening regional prevention work.

In summary, the property department’s focus this year is on safety management, including the key inventory of assets and ledger management. At the same time, in terms of flood prevention and cold prevention, in order to strengthen the supervision of security personnel and night peripheral During inspections, the Property Department will set up patrol supervision posts based on the company's progress. During the day, he is responsible for checking the job image and duty discipline of security guards. In the safety management work, we will fully summarize and draw lessons from Xincheng Company's work experience in the past few years.

At the same time, the Property Department fully realizes that there is still a large gap between the current management safety work and the actual requirements. The Property Department will still focus on service in future safety management work and improve the quality of safety services. Under the guidance of the company's leaders, Take the overall security service work to a new level and strive to contribute a lot to the new city with a new look in 20xx.

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