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Summary of administrative back office work
Inadvertently, a piece of work is over. Looking back on this extraordinary time, there are laughter, tears, growth and shortcomings. Let's sum it up and record it in the work summary. However, I found that I didn't know what to write. The following is a summary essay (6 summaries) of administrative back office work that I compiled for you. Welcome everyone to learn from it, I hope it will help you.
Summary of administrative back office work 1 Since I started working in Xingfu Road Sub-district Office in February of 20xx, I have been responsible for my own work according to the division of work in the Sub-district Office. Seriously study relevant theories and business knowledge, and strive to do every job well. Looking back on the journey of the past year, many things we have experienced are worth thinking about and summarizing. The work in 20xx years is summarized as follows:
First, seriously study the party's policies and laws and keep consistent with the CPC Central Committee in ideological understanding.
Read more books and newspapers in daily work and care about state affairs. Sub-district offices, as government agencies, serve all units and the general public in the city. Our words and deeds represent the image of the government to some extent. How to provide good service is the focus of our work. It is very necessary to learn and understand various policies and work in strict accordance with these policies. Especially in the business work, let the newcomers understand the policy requirements and return with satisfaction, which requires us to "understand" the relevant regulations.
Two, constantly improve business skills, conscientiously do their job.
In the sub-district office, I am mainly responsible for back office work, receiving documents from the government, divisions and soldiers, registering, circulating and filing them in time. For important business, according to the instructions of the leaders of the street office, the documents will be delivered to the specific responsible personnel in time. "One thing, one record", "Everything has been implemented".
The work of the street office is "multifaceted" and involves many levels. Doing a good job in daily work requires us to be clear-headed, learn to play the piano with ten fingers and prioritize. Every time you receive a document that needs to be worked, please ask the leader for instructions in time, and make a good registration and serve it to the staff. For general documents, circulate and file them in time. Keep every document in strict accordance with the official document handling regulations and the principle of confidentiality.
Official seal management, in strict accordance with the "official seal management regulations". The administrative seal of the sub-district office shall be properly and safely managed according to the principle of leadership instruction and seal registration.
In the processing of official documents and notices, we should conscientiously abide by the writing norms, typeset and input, and file the documents and notices issued by the street office in time.
Sub-district offices shall issue documents and notices in strict accordance with the requirements for issuing documents. According to the official document processing list, do a good job in leadership instructions, drafters, auditors, date of issuance, object of issuance, quantity of issuance, etc. , and carefully recorded. Seriously implement the regulations on issuing documents and send them to the units stationed in the city for registration. Sub-district offices received 94 copies throughout the year; The sub-district office issued 8 documents; Assist the municipal government departments to issue 24 documents; 15 written manuscripts such as the notice issued by the sub-district office.
While doing a good job in the background of the street office, I am responsible for the east of Daxue Road and Junken Avenue according to the street management of the street office. For the management within the jurisdiction, earnestly urge the units in the city within the jurisdiction to do a good job in environmental sanitation, public cleaning, greening and order in accordance with the requirements of the "three guarantees in front of the door" work. Strengthen the contact between districts and units, and enhance service awareness.
In the centralized renovation work of Taoyuan, actively cooperate with the overall work of the street office, and publicize it to every business operator in the home, so that every owner can support and actively cooperate with the renovation work.
While doing a good job in daily desk business, strengthen the patrol work of streets in the jurisdiction, actively contact street self-employed households, and urge them to strengthen the sanitation and cleaning work around the facade in accordance with the requirements of the municipal government's "three guarantees in front of the door".
20xx annual "Alar Night" square cultural and artistic performance, the sub-district office is responsible for organizing and coordinating the urban units within its jurisdiction. In order to do a good job in each performance, all the staff of the sub-district office go all out to actively coordinate with the units in the city under their jurisdiction, and ensure that each performance has its own characteristics and is carried out safely and smoothly according to the specific requirements of cultural performances and the need for details. In 20xx years, except for special reasons during the Olympic Games, * * * performed 5 performances.
Third, the future work.
I have worked in the street office for 20xx years, and I have learned a lot of knowledge, and also gained some work experience directly or by taking part in the work. I learned a lot of working methods, work experience and, more importantly, professionalism from my colleagues in the neighborhood office.
In the future work, we should consciously:
1, learn policy, law and business theory knowledge, and constantly improve their own quality and work level and ability.
2, national affairs, read more books and newspapers, constantly improve their political literacy, and contribute to the cause of the party and the country.
3. Colleagues, learn from experienced veteran comrades, listen carefully to their work opinions, actively strengthen contact with various units in the city, understand the voices of the citizens, and give feedback to superiors in time if they can't solve them. Seriously serve the citizens and all units.
4, study, learn new knowledge, with new ideas, new ideas, and constantly innovate their own work. Practice Scientific Outlook on Development with practical actions.
Summary of the work of the administrative office 2 Time flies, and the 20xx year is drawing to a close. Over the past six months, under the care and guidance of leaders and colleagues, through our unremitting efforts, the work has achieved certain results, but there are still many shortcomings. Looking back on the past year, the work is summarized as follows:
In this half year's work, I learned a lot about real estate through practice, and gradually improved my ability through continuous learning. But as a newcomer, I deeply know that my experience is still lacking and I need to learn and hone constantly. Therefore, in the new year, I hope to study and practice constantly through tempering, make a good personal work plan, and constantly increase my experience and knowledge, so as to improve my ability to handle affairs to a higher level and make more contributions to the company.
First of all, during my six-month work in 20xx, my skills in network management and maintenance have been greatly improved. The ability to deal with practical problems in the work has been greatly improved, and at the same time, the knowledge of the whole communication maintenance has been deeply and comprehensively understood in the network maintenance work. These abilities gained through practical work have accumulated valuable experience for their future work, which is conducive to future work.
Secondly, you will inevitably encounter all kinds of problems and difficulties in your work! When encountering a problem, first find out the essence of the problem, and then find out the best way to solve it; When encountering difficulties, we should not blindly emphasize the difficulty coefficient of difficulties, but face them with a positive attitude and strive to overcome them. When you meet every problem and difficulty, try to deal with it and overcome it. In this whole process, it is a learning process for yourself! While solving problems and overcoming difficulties, my comprehensive working ability has been greatly improved.
I have been working in the back office since June 165438+ 10 due to the resignation of a colleague working in the back office. Because office work is my first time, I have collected and summarized a lot of things I don't understand by surfing the Internet and consulting some experienced colleagues.
The back office work is a comprehensive coordination and comprehensive service work, which has the function of coordinating the left and right and connecting the inside and outside. The backstage post is light and the responsibility is heavy. Need to complete daily routine work such as transaction management, document processing, comprehensive situation, filling in reports and drafting documents. , and complete the temporary work assigned by the leadership. It is also necessary to make suggestions for leaders, actively play the role of staff assistants, and assist leaders in all aspects of work. A qualified office worker must have a strong sense of professionalism, a high sense of responsibility, a pragmatic work attitude, a high political quality and professional ability, be familiar with business and office work, have a wide range of knowledge and a reasonable knowledge structure, as well as a rigorous and capable work style, hard-working professionalism and an ideological realm indifferent to fame and fortune. Combined with my back office work experience during this period, I want to talk about some understandings.
We should adhere to the Five Diligences and earnestly perform our duties.
One is diligence. The back office reads documents, rummages through files and checks materials every day. Don't look at the documents like passing clouds, and you have no impression. Read carefully, read the superior documents repeatedly, understand the spirit, thoroughly understand the principles and policies, remember the terms, and clarify the tasks; Read the full text of the following work report carefully, grasp the progress of the work, be familiar with the situation, and give guidance when you see problems; Pay attention to learning experiences and practices from the documents of relevant departments, and learn from each other's strengths. For all kinds of business statements, we should read the instructions carefully and master the method, time and requirements of filling in the form.
The second is hand clothing. Be proactive in your work, accumulate all kinds of work records and materials, and extract information, problems, data and work progress as needed.
The third is to be diligent. When dealing with daily affairs, we should consult the business department and other colleagues. We should ask, ask and urge people to do unclear things, details and the whereabouts of things. Beyond the scope of their functions and powers, they should ask the leaders for instructions in time, and they can't do whatever they want. Always learn more about all aspects of work from colleagues and the masses, seek truth from facts, and report to leaders and superiors in a timely and comprehensive manner.
The fourth is to be diligent. According to the actual situation, often carry out investigation and study, be familiar with the work trends, and keep in touch with the site and relevant business departments, exchange information, support and cooperate with each other, and do a good job in all work.
The fifth is brain diligence. For all kinds of business statements, it is necessary to carefully analyze whether the completed form is related to the list of the previous year and last month, and whether there is any connection between the columns and projects in the same table. For the collected information, we should use our brains to analyze and study, adopt the methods of induction, comparison, judgment, reasoning and analysis, pay attention to groping, accumulating and summarizing work experience, be good at observing and analyzing various social phenomena, see the essence through phenomena, master the analysis and research of special rectification trends, pay attention to finding problems, cultivate the habit of being diligent and good at thinking, and gradually improve the work level with a calm and thoughtful attitude.
In short, the backstage post is a melting pot and a stage, which can not only exercise yourself, but also show yourself. As long as we constantly strengthen our own political and ideological quality, work style quality, professional quality and psychological quality, conscientiously perform our backstage work responsibilities, persist in doing five tasks well, and constantly blaze new trails, we can do backstage work well.
There is a problem:
At present, the biggest problem is to constantly explore and innovate and improve the innovation level of back office work, which is reflected in back office thinking and practical work. It is necessary to focus on grasping the grass roots, laying a foundation and practicing basic skills, constantly explore and summarize new methods and measures to strengthen the construction of grass-roots basic work, be pragmatic, proactive, brave in pioneering, grasp the regularity and be creative, and constantly explore new measures for innovative work, so that the measures and strategies of grass-roots work will change with the work.
Work plan for next year:
1, continue to strengthen the study of political and professional knowledge, and strive to improve the overall quality of office staff;
2, in line with the principle of strict economy, open source and reduce expenditure, strengthen property management, and strive to be a good housekeeper;
3. Further improve work efficiency and service quality.
Summary of administrative back office work in 20xx years. As a back office of xxxx project, my main job is to do the information of bridge and culvert, and be responsible for collecting, sorting and archiving the information.
With the goal of "improving myself in my work and creating value for the company", I studied hard, consulted my leaders, learned from my colleagues, innovated constantly, and successfully completed my job. I have some experience in this industry, and my professional skills and working ability have made great progress.
First, work experience
According to the working experience of half a year, I realize that data is also an extremely important link to measure the quality of a project, in addition to being reflected by engineering entities. The data can reflect the advantages and disadvantages of materials used in the project, whether the connection between processes meets the requirements, whether the project is constructed according to the drawings and so on. Therefore, internal personnel play an important role in engineering construction. In addition, I completely abandoned the idea that "work experience is more important than academic qualifications" because the two are complementary. I think that "vision determines thinking and thinking determines the way out". With a solid theoretical foundation, you will have broad ideas when dealing with problems, and your work experience can provide important reference when dealing with problems. Therefore, as the company's documenter, I strictly require myself to accumulate experience from practice, strengthen my study, do a good job in collecting, sorting and archiving information, and make due contributions to the company's development.
Second, professional skills.
Through 20xx years' practical work, I have closely combined theory with practice, and quickly mastered the technological process and relevant specification requirements of bridge and culvert construction. From the first time I studied and studied drawings to now I can find the mistakes in drawings, and my professional skills have made great progress. I deeply realized the meaning of the wise saying "Practice makes true knowledge". At present, I am using my spare time to learn the drawings and construction methods of tunnels and subgrade, seize the time to fully understand the civil engineering construction industry, arm my brain with professional knowledge, and lay a solid foundation for future work.
Third, the ability to work
From a college student who just left school to a skilled librarian, I have experienced a process from the initial hectic to the present. I insist on finishing what you can do today. I'd rather work overtime to ensure that the information is filed in time.
At work, I give full play to my subjective initiative and explore a set of methods to improve work efficiency. As we all know, the work of data collation is complicated, and it is easy to forget everything by brain memory, so I have prepared a "work task list" to record the tasks I think of at any time to ensure the orderly work every day; In order to make the archived data clear at a glance, I compiled a "list of archived data" to record the archived data. When reporting the work, the data were properly classified, true and accurate, and the electronic version of the data was intact, which was praised by the leaders.
Fourth, career planning.
Documentary is the most basic and comprehensive work in the civil engineering industry. I think as a new employee, the position of information officer is a good platform for all-round learning. The contact range of librarians is very wide, including the safety, quality, technology and on-site comprehensive management of civil industry, laws and regulations, construction quality specifications, technical standards, safety standards and so on.
Some people say that "there are two results in being an information officer: one is the mechanical work that is repeated forever, and in layman's terms, there is no future; One is to work hard and fully understand and master the work to be done in the future through the work of librarians. " So in the stage of being an information officer, I focused on my career goals to study, lay a solid foundation for my future development direction, and gradually show my talent in this field. At the same time, I pay close attention to the latest national policies and industry trends in my spare time, actively understand the examination information, and prepare to take the 20xx first-class registered structural engineer basic course examination, so as to make achievements in the construction industry as soon as possible and become a civil engineering professional engineer.
Although I have made some achievements in my work, I am still soberly aware that there must be many shortcomings in my work. In the new year, I will be more strict with myself, study hard, constantly update and supplement new professional knowledge, improve my business level and work ability, sum up my experience and better complete the data sorting work. I told myself that my goal in 20xx years is to be an excellent librarian, but my career goal in life is not just to be a librarian. I will use practical actions to prove that I have the ability to undertake a more skilled and professional job!
Summary of administrative back office work 4 I spent another year in this seemingly calm, leisurely but boring job. It doesn't seem to be too difficult to face the work, but it is not a small test to face yourself.
Extreme temperament, bold mouth, impatience and irritability make it difficult for me to do this job well. I hope that in this position, I will constantly improve my ability and be a "quiet" person.
I. Reports and documents
As production statistics, the accuracy and timeliness of reports and attendance are dry indicators, and this work has nothing but carefulness.
Mistakes in this work should not be made. I meditate in introspection and know that I am still a very impetuous person. Although my personality has changed with my age, through subtle mistakes, I can perceive that this is only a superficial change, and it is still easily influenced by the outside world and my personality, which is far from the real change. Through this lesson, I know that only by really settling down and being a "quiet" person from the heart can I make my work accurate.
Second, foreign exchange.
Always keep calm about people and things outside, and always delay things that you don't know, understand or can't reply, so as to avoid the disaster of "speaking rashly".
1. For functional departments, whether it is quality supervision, park management committee, banking, taxation, environmental protection, sanitation, telecommunications, electric power, water conservancy and other departments, we should warmly receive and serve with a smile. Don't hang your troubled thoughts on your face, but improve them.
2. For all departments of the company
Communicate with the marketing center in time, appear modest in written communication, ask the leader for the best answer when the task is tense and difficult, speak softly, and always show a consultative attitude in planning and arrangement.
When communicating with finance, personnel, quality control, R&D, equipment, supply and other departments, pay more attention to tone and attitude, smile and agree when something happens, and should not be impatient and angry.
Third, internal communication and coordination.
1. The internal affairs of the factory office are subtle but important. When you calm down and think more, you should arrange and deal with the planned things as soon as possible. Get along well with colleagues, try to change your reckless personality and be a quiet person.
2. When the workshop monitor communicates with the employees and the monitor, he should smile, be gentle and respectful, and keep his tone as low as possible, instead of showing a "forced" tone, like a discussion tone; Don't speak eight degrees loudly to employees, just keep a calm smile all the time, try to communicate peacefully when you can, try to control your expression and emotions when you can't reply or make things difficult, and don't have direct conflict with employees. In these communication matters, my frankness and irritability are outstanding, and I really hope to do things "quietly" and communicate "peacefully".
I hope I can continue to hone in this position and truly become a quiet, meticulous, thorough and calm person.
Summary of administrative back office work 5 Since I joined the company, I have been working in the back office of the administrative department, responsible for daily administration and recruitment training. One year is fleeting in the process of intense study and adaptation. The following is a personal summary of the company's administrative logistics work.
In this year, I have a serious and positive working attitude, a strong sense of responsibility and enterprising spirit, and I am diligent and full of work passion. Cheerful personality, willing to communicate with others, good communication skills and teamwork ability, can actively cooperate with colleagues to complete various tasks and business; Take the initiative to learn new knowledge and skills, pay attention to their own development and progress, and consciously use their rest time to study by themselves, so as to improve the quality of related majors. The following is the specific business work:
(1) recruitment work
Maintain and manage the recruitment websites of "Zhaopin X Recruitment" and "Worry-Free Future" and the company's two recruitment mailboxes every working day, organize job resumes, conduct telephone and technical oral interviews for job seekers who meet the requirements of preliminary examination in time, and arrange on-site interviews. As of xx, * * * has conducted 54 telephone interviews, X technical telephone interviews and X on-site interviews, and recorded and fed back the interviews.
(2) Staff attendance work
Do a good job in the management of attendance registration records of all employees every working day (twice every working day) and overtime records of employees on the previous working day (including weekends); Check and sort out attendance machine data regularly every week (Monday and Friday), and notify and supervise abnormal attendance personnel in time; Distribute the Employee Leave Registration Form and the Employee Personal Leave and Sick Leave Deduction Notice on time (before X) every month and report them to relevant leaders and financial departments in time.
(3) Quality Management System of Administration Department
Integrate and improve the training management procedures and record templates of quality management system and xx system; Organize and improve the external audit documents of the quality management system of the administrative department for xx years, and ensure that the data documents of the quality management system of the administrative department for xx years have no major defects and omissions, and successfully passed the external audit of the quality system.
During this period, warm and friendly leaders and colleagues made me quickly integrate into the company team, and the difficulties and bottlenecks encountered in my work were successfully solved under the inculcation of leaders and colleagues, and my personal business ability and comprehensive quality were significantly improved.
For me, everything is brand-new, and my adaptation to the environment and my understanding of work are different every day. After working for two months, I am less naive and more mature; Read less at night and work harder; Less pure happiness, more responsibility. ...
Office administrative logistics is a new challenge for me. After two months of exploration, I gradually became familiar with and adapted to my own work, and gradually formed my own understanding and views on office administration.
Summary of administrative logistics work. I have been working for almost a year. In retrospect, the scene of reporting to the company in 20xx seems to be just yesterday, lamenting that time flies, which makes my steps seem so hasty. You can savor it carefully, but you also find that you have matured a lot. Looking back on the past year, I have initially completed the transformation from a student to an enterprise employee, and my thinking, learning and working ability have all been improved.
I am very grateful to the company for giving me this growth platform, so that I can continue to learn and progress in my work and gradually improve my quality and talents. While making progress, my heart is full of gratitude. It is the cordial care of leaders and the selfless help of colleagues that inspired my growth. These encouragements at the critical turning point of my life will benefit me for life.
Since I joined the General Department, I have to deal with a series of temporary and sudden assignments or tasks, such as the compilation of various documents, the execution of administrative affairs, the study and training of employees, the guarantee of logistics, office materials and the management of personnel, which are complicated and trivial. In the past year, in addition to the daily work of the office, I also participated in the translation of documents related to the company's international engineering projects. Translating these documents has given me some understanding of engineering knowledge, and at the same time strengthened my study of English professional vocabulary.
During this period, I also participated in training courses organized by international companies, including the cultivation of emotional intelligence, methods and skills of market development, international project management, etc., which benefited me a lot. In addition, I also took over some financial work, such as handling passports and visas for overseas personnel of the project department, sorting out the pre-qualification materials of the project bidding documents and compiling the bidding documents, and following the leaders to visit the labor and logistics companies in Shanghai.
Generally speaking, the work is very substantial, and I have learned a lot from it. I have learned about the company's various rules and regulations and various procedures, got a preliminary understanding of the preparation of tenders, and mastered the process of visa work in Nigeria, and so on.
I was deeply moved by the working atmosphere of the company. The leaders are approachable and as amiable as their elders. My colleagues are very kind and simple, and they care about me in every possible way. Teach me skills like an apprentice and tolerate my shortcomings like a child. I am glad that I can integrate into such a United and hard-working group and such a warm family.
In my past work, I realized that I still have a lot of abilities to cultivate and improve, and there are still many things I can't do well. This needs to be gradually improved and improved by constantly improving their abilities in all aspects, strengthening the study and accumulation of professional knowledge, and adhering to a serious, responsible and patient attitude. The comprehensive department has many things to deal with, such as handling affairs, meeting minutes, study and training, document processing, archival work, printing management, comprehensive management, financial management, logistics services and so on. To handle these things well, we must establish the service concept of "no small matter" and persist in being prepared for danger in times of peace.
We should pay attention to seeking truth from facts, efficiency and effectiveness; We should conscientiously do everything, big and small, trivial and troublesome, easy and difficult, even thankless and offensive; Do everything with patience, carefulness, carefulness and dedication, and improve the efficiency and effectiveness of office work. Answer the phone, send and receive documents, write and send information, etc. These tasks seem trivial, but procrastination is the big deal. Therefore, I must strive to be proactive and meticulous in my future work to ensure the smooth progress of daily work in the office; At the same time, we should correctly grasp the relationship between complicated affairs and management functions, so as to be busy and orderly; Sparse but not leak, reasonable and well-founded, to achieve the best combination of daily work and orderly management.
Office work is as small as matching a key, and as big as coordinating the "three stresses" activities, everything is trivial and particularly messy. How to sort out the mess, management service function is a main thread running through it. In the face of a series of temporary and sudden assignments or tasks, such as the compilation of various documents, the execution of administrative affairs, the handling of personnel, logistics support, and computer management, we must distinguish between primary and secondary. It is particularly critical to grasp the timeliness and appropriateness of policies and handle them properly.
Management functions are like a piano, and complex affairs are like keys. Finger flick is the art of management service. Only when you are good at dialing keys, mastering timbre, controlling rhythm and cadence can you play beautiful music. Connecting with the actual work in the office is to sort out the thinking, grasp the important order, grasp the scale, use the method well, and be busy and orderly; Sparse but not leak, well-founded, can achieve the best combination of daily work and orderly management.
As an engineering practitioner, I deeply feel the urgency of learning. There is no end to learning. In the era of knowledge explosion, the existing knowledge level is far from enough. With the continuous development of enterprises, only by continuous learning and accumulation can we meet the needs of enterprise development.
I would also like to thank all the leaders and colleagues in particular. I am proud to have such a team, and I also want to thank the company for everything!
In the coming year, as an executive of the company, I hereby state my position: I will repay my enthusiasm, take serving the leaders and employees as the first purpose, do every job well and do my bit for the development of the company!
Leaders and comrades are invited to express their opinions on the above report. You are welcome to put forward more valuable opinions on our work, and take this opportunity to express sincere thanks to the leaders and comrades who care about, support and help us.
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