Responsibilities of the manager on duty

Responsibilities of the manager on duty (5 selected articles)

In today's society, job responsibilities play an increasingly important role. Job responsibilities can clarify what everyone's job responsibilities are, what kind of work they should undertake, what responsibilities they should undertake, how to do better, what they should not do, and so on. Presumably, many people are worried about how to formulate job responsibilities. The following are the job responsibilities of the manager on duty (5 selected articles) that I have compiled for you, for reference only, and you are welcome to read them.

Responsibilities of the manager on duty 1. The manager on duty is appointed by the company as the director, deputy director, store manager and department head.

2, the manager on duty must be on duty in strict accordance with the schedule, if there are special circumstances need to shift with others must be implemented before the duty and inform the manager.

3. The manager on duty shall handle relevant complaints during the duty time, and solve and deal with emergencies or emergencies in the store. In case of death, inform the manager and the person in charge of relevant departments in time.

4. The manager on duty shall not leave the store for no reason during the duty. If it is really necessary to leave the store under special circumstances, it must be approved by the manager, and communication should be kept smooth. Relevant personnel or departments must be informed of the time of returning to the store;

5. The manager on duty is on duty from 7: 50 to close the store at the end of business.

Responsibilities of the duty manager 2 1. The position of duty manager is held by the department head in turn every day;

2. Be responsible for the on-site management of this floor, and supervise, inspect, correct and punish the implementation of the company's systems and norms by all employees on this floor;

3, responsible for checking the floor staff attendance, morning meetings, parties, farewell guests;

4. Be responsible for handling the customer complaints of this department, and report to the higher authorities in time in case of unresolved complaints;

5. Be responsible for properly handling the emergencies of this department and report to the superior.

6. Be responsible for regularly summarizing the service situation of this department and reporting to the superior;

7, responsible for conveying and implementing the work assigned by the higher authorities, and check, make relevant records;

8. Be responsible for checking the implementation of quality policies, objectives and the needs of shopping mall work;

9, the manager on duty to fill in, neat handwriting, real and specific content;

10, good at finding problems, proposing effective solutions to found problems, and implementing solutions.

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Responsibilities of the manager on duty 3 1. Set operational objectives, control operating costs, lead the team, complete the company's task indicators, and strengthen daily operation management;

2. According to the product strategy, reasonably plan the columns and contents, and participate in the company's business analysis and business planning;

3. Assist the general manager to control the cost and profit and loss of the whole cinema, make a detailed analysis of the weekly and monthly cost and profit and loss, and provide the general manager with a rectification plan; Supervise and guide the manager on duty to do inventory management, inventory management and order management well;

4. Be responsible for the recruitment and training of the employees of the Operation Department (excluding the manager on duty), formulate the employee training plan, complete the regular training and assessment of employees, and make a good talent reserve;

5. Implement and manage the promotional activities of the cinema, plan the promotional activities of the cinema's sales department, after-sales products, book bars and so on together with suppliers and proposals according to the overall sales plan, and pay attention to the cultivation and standardization of employees' promotional awareness and skills in the promotion management;

6. Be responsible for the operation safety of cinemas, establish and improve emergency plans for all kinds of safety and emergencies, and avoid all kinds of illegal and criminal acts; At the same time, attach great importance to the fire safety work of cinemas and check the use and maintenance of various fire-fighting equipment;

7. Responsible for the management of fixed assets in the studio, standardize the daily operation and maintenance of machinery and equipment in various departments, ensure the normal use of machinery and equipment, and protect the company's assets;

8. Supervise and maintain the operating details of the cinema, such as environmental sanitation, temperature, humidity, lighting and sound, so as to provide a clean and comfortable viewing environment for the audience;

9. Complete other tasks assigned by the general manager.

Duty of the manager on duty 4 1, strictly abide by the company's rules and regulations, and check the implementation of each system.

2. Seriously implement and supervise the tasks assigned by the company's senior leaders and convey them to employees in a timely and effective manner.

3. Keep abreast of market trends and provide good business ideas and methods according to the company's situation.

4, responsible for employee job skills training and work quality evaluation.

5, formulate detailed health standards and health plans, and regularly check the health situation of each department.

6. Strengthen employees' on-the-job training and on-site management to ensure the service quality of details.

7. Check employees' gfd and adjust their mentality and enthusiasm appropriately.

8. Implement the responsibility system for important facilities and equipment. , and check the situation at any time.

9, coordinate the working relationship between the ministries, properly solve various problems in principle.

10, strictly control the company's security risks and do a good job in fire prevention and theft prevention.

1 1. Strengthen the work responsibilities of grass-roots leaders, with division of responsibilities.

12, try to reduce the energy consumption and the consumption of various spare parts, and check the quantity of various consumables at any time every day according to the business situation.

13, cooperate with the shift supervisor, avoid the shift supervisor from shirking each other, and make clear the responsibilities and records of succession.

14. Review the handover records and work logs of all departments, and handle the problems and accidents found in time.

15, massage, bathing and other personnel are managed according to the unified regulations of the company, and the service quality and hygiene standards are improved.

16, take good care of public property and care about employees' lives. Communicate with employees regularly, understand the ideological trends of employees, and do a good job of employees' ideological work around work priorities.

17, actively assist the general manager to supervise and inspect all work and provide all kinds of effective feedback information in time.

18, dealing with guest complaints and all kinds of emergencies, ensuring the interests of the company is the most important.

19. Review the daily consumption report and receipt, and handle the problems found in time.

20. Keep abreast of the daily business situation, make daily reports, and send the daily business details and business situation to the superior leaders in the form of short messages.

2 1, do a good job in employee attendance, arrange work reasonably, and ensure the normal development of services.

22, improve the sense of ownership, strictly grasp the waste events.

Responsibilities of the manager on duty 5 1. Be fully responsible for hotel night safety work and properly handle hotel night safety incidents.

2. Strengthen night patrol, especially the patrol of important parts, handle problems in time when found, and make work records.

3. Supervise and inspect the work performance of the employees on duty, and have the right to punish the employees who violate the discipline according to the regulations, and the employees who have outstanding work performance have the right to make reward suggestions to their superiors.

4. When a guest complains about the hotel facilities and service quality, etc. They should listen carefully and make written records, no matter right or wrong, never argue with them, so as to calm the resentment of the guests as soon as possible, and at the same time, while considering protecting the interests of the hotel to the maximum extent, they can properly meet the reasonable requirements of the guests and maintain the good reputation of the hotel.

5. Coordinate the relationship between hotel departments and handle the complaints of hotel employees.

6. Maintain the warm and peaceful business atmosphere of the whole hotel, supervise the correct arrangement of lighting and background music in each business point, and do a good job in all aspects that affect the business atmosphere.

7. Deal with hotel emergencies at night, and protect the interests of the hotel from damage.

8, do a good job of night security and fire safety, eliminate all kinds of hidden dangers, and ensure the safety of hotel property and guests' personal property.

9. Perform and complete all tasks assigned by the company and hotel leaders.

10. Approve the preferential treatment, reduction or exemption beyond the authority of the top staff of the business department. If it is really an emergency that needs to be reduced or exempted, detailed records should be made and reported step by step.

1 1. Use the entertainment expenses appropriately within the authorized scope and handle the disputed expenses of the guests.

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