Hisense TV repair contact information (National Unified Safety Hotline)

Hisense national service and maintenance 24-hour hotline

400-153-5118 (customer service)

Hisense central air conditioners, refrigerators, air conditioners, washing machines, TVs,…

During maintenance operations, strictly follow maintenance* and operating procedures to ensure maintenance quality.

In terms of charging, we strictly follow the "Regulations on Clear Pricing of Household Appliance Repair Services" promulgated by the Development and Development Council, combined with the regulations of industry associations, and strictly implement them.

Friendly reminder: There are many after-sales service repair orders; the line is sometimes very busy; please call more times; I hope everyone will understand that service is first, satisfaction is the first, service is unlimited, and sincerity is forever

Reasons for choosing us:

(1) It only takes 30 minutes to get to your door in the city.

(2) Service disclosure; fault disclosure; price disclosure.

(3) The masters who come to your door have more than ten years of professional experience, with excellent skills and enthusiastic service.

(4) Test and quote first, and then start repairs after the customer agrees.

(5) If there is no safety guarantee, don’t repair it, if it doesn’t cure the root cause, don’t repair it, if it has no repair value, don’t waste a penny from the customer.

(6) The repair will be considered completed only after the user's acceptance, and a billing document and warranty card will be issued.

(7) Conduct follow-up visits after the sale to inquire about the usage of home appliances and charging details.

(8) All repairs performed will be recorded in detail and stored in our self-developed dispatch system; when you need after-sales warranty service, our masters will be able to arrive in time. on site.

Hisense Repair Center Telephone Customer Service Center Service Cities: Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Hangzhou, Chongqing, Wuhan, Xi'an, Suzhou, Tianjin, Nanjing, Changsha, Zhengzhou, Dongguan, Shenyang, Ningbo, Kunming, Wuxi, Foshan, Hefei, Dalian, Fuzhou, Xiamen, Harbin, Jinan, Wenzhou, Changchun, Quanzhou, Shijiazhuang, Guiyang, Changzhou, Nantong, Jiaxing, Taiyuan, Xuzhou, Nanchang, Jinhua, Nanning, Huizhou, Zhuhai, Zhongshan, Taizhou, Yantai, Lanzhou, Shaoxing, Haikou, Yangzhou, Huzhou, Zhenjiang, Luoyang, Taizhou, Tangshan, Ganzhou, Langfang, Wuhu, Yinchuan, Zunyi, Putian, Zibo, Yueyang, Zhuzhou, Sanya, Mianyang, Suining, Liuzhou, Yulin, Huaihua, Loudi, Datong, Xianyang, Cangzhou, Yichang, Huangshi, Wujiang, Ezhou, Yibin, Taixing, Zhangjiagang, Guilin, Jiangyin, Taicang, Jiangdu, Changshu, Cixi, Yizheng, Pingxiang,, Jingdezhen, Kunshan, There are reservation outlets in other cities!

After the user makes an appointment for maintenance, the customer service center engineer will contact the user within the specified service time. If there are any expenses outside the warranty, the user's consent must be obtained before on-site inspection and repair.

Spring, summer, autumn and winter—Hisense customer service hotline 4001-535118, 7*24, 365 days a year

The seven major service guarantees of the customer repair service center provide you with unlimited safety and consideration

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1. Regular company operation, can issue invoices, and eliminate messy and illegal repairs by individual stalls

2. Make an appointment for repairs by phone, and come to your door quickly in 30 minutes

3. The whole city There are branches, engineers are arranged nearby, and fast door-to-door service

4. All engineers have received professional training, uniform uniforms, and unified door-to-door service standards

5. After-sales maintenance telephone customer service center nationwide The unified charging standard is open and transparent, and there is no hidden consumption

6. All repairs are guaranteed, relieving you of worries

7. All services are fully return visits, and service quality is guaranteed

8. If we reach an agreement with the workers privately and do not ask for a maintenance warranty after the repair, our company will not be responsible if the appliance fails!

9. If the master comes to detect the fault of the equipment, the user If you give up the maintenance, you need to pay the master a door-to-door inspection fee of 40 yuan to 80 yuan, which is charged based on the difficulty of disassembling the equipment for inspection.

The specific service process of Hisense Electric after-sales maintenance telephone customer service center:

1. Make an appointment online

①User logs in to the National Customer Service Center page→②Click " Service Area" → ③ Select "Online Service" → ④ Fill in the purchase information → ⑤ Make an appointment for a visit → ⑥ After-sales engineer will call the door → ⑦ Return visit service and charging status

2. Make an appointment by phone

①User calls the national unified service hotline→②Provides personal information→③Reserves a visit time→④After-sales engineer calls to visit→⑤Return visit service and charging status

3. Installation process

< p>After the user makes an appointment for installation, the after-sales engineer will contact the user by phone within the specified service time to determine the user's installation method. If any fees are incurred, the user's consent must be obtained before on-site installation.

Note: When users purchase non-base, hanger and other products, the customer service center engineer needs to sign an installation contract with the user, clarifying that the quality of the base and hanger will cause the appliance to fall, fall, etc., resulting in If the electrical appliance is damaged, we will not be responsible for any after-sales service, please understand.

4. Maintenance process

After the user makes an appointment for maintenance, the after-sales engineer will contact the user within the specified service time. If there are any expenses outside the warranty, the user's consent must be obtained before on-site inspection. repair.

Service Commitment: According to the company’s after-sales service regulations, no maintenance fee will be charged if it is not repaired (please supervise our maintenance masters);

Reminder: Too many people may report for repairs. If the call is not answered or the line is busy, please call a few more times. Thank you for your understanding.

Reputation comes first, users are God’s service tenet, we serve our customers with professional technology and excellent services. In order to do better, just give us a call and we will go all out. If you need it, Please contact us directly

24-hour service is online, welcome to call! !