Annual sales task summary report

First of all, after a year of running-in and development, the sales department has gradually matured and the market has been expanding. Pushing the business hotel into the tourism market in an all-round way has improved the visibility of the hotel and strived to create maximum economic benefits for the hotel. Let's summarize the annual sales tasks for your reference. Welcome to reading.

Summary and report of annual sales task. In the past year, with the correct leadership of the general manager and the close cooperation of other departments, the sales department basically completed all the tasks in 2008. The work of this department has gradually matured.

This year, our specific work is as follows:

First of all, after a year of running-in and development, the sales department has gradually matured its own sales work and expanded its own market. Pushing the business hotel into the tourism market in an all-round way has improved the visibility of the hotel and strived to create maximum economic benefits for the hotel.

According to the work plan at the beginning of the year, earnestly implement each item. In 2008, the sales department focused on personal business and conference sales. Due to the limitation of the hotel's geographical location, the occupancy rate of individual businesses is low. The rental rate of single business in the sales department in the whole year is: we increased the sales of business guests, visited important companies to sign business agreements, formulated different sales plans according to different seasons, and paid targeted visits to customers. For example, in the tourist season, we had a serious return visit and communication with the travel agency.

From February 65438 to1October 65438, most motorcycles held meetings, and we contacted the dealers in time. Pave the way for the overall sales of hotels in peak season. At ordinary times, when sorting out customer files, we will pay regular classified visits and constantly develop new customers. By the end of the year, * * * signed 454 agreements.

In September of _ _, I worked as the sales manager of the hotel. In _ _ _, 10 Hotel was officially listed in Samsung, which provided a bargaining chip for the sales department, and also upgraded the overall level of our hotel to a higher level, which was beneficial to the sales work of the hotel.

With the rapid development of the Internet, the publicity of the Internet not only improves the popularity of the hotel, but also improves the overall occupancy rate of the hotel through network companies. By the end of the year, * * * signed network cooperation agreements with 54 online booking companies. We increase the commission ratio of important network companies, and use their publicity to let more guests know more about business hotels through the network, such as Ctrip, E Long, Hengzhong Zhongwei and other network companies;

At the same time, during this year, we received more than 30 large, medium and small meetings from Zongshen, Jiaolong Hengyun, Kelon Electric, Wei Jun Mengniu Dairy University of Traditional Chinese Medicine, Railway, Universal Travel Agency and other motorcycle companies. For the reception of each meeting, all departments can seriously cooperate with the sales department to successfully complete the reception of the meeting, and the guests have affirmed our work. I sincerely thank the leaders and employees of all departments for their support to our sales department.

Second, internal management.

The hotel has its own website, and the sales department is responsible for maintaining the website and updating the content of the webpage. It expands its influence through online publicity, timely and accurately releases the hotel's dynamics and news, and lets more people know about the hotel. At the same time, we put forward a new hotel website construction scheme, which laid the foundation for the future development of hotel websites.

Third, shortcomings

1, external sales need to be strengthened, and now we have relatively few individual customers;

2. The meeting information was not understood in time.

3, sometimes in the reception work is not careful enough, not enough attention to some details, not comprehensive enough to consider the problem.

4. Sometimes the information is not accurate enough due to untimely communication; Affect the overall sales and reception of the hotel. In the future, we should be careful, try to avoid it, communicate in time and reduce work mistakes.

It has been 20__ years since the annual sales task summary report. Although I am still a new employee, with the care of my leaders and the support and help of my colleagues, I persist in studying theoretical knowledge, summing up my work experience, strengthening my ideological cultivation and striving to improve my overall quality. Through my unremitting efforts, I have made some achievements in my work, but there are also many shortcomings. Here, I will make a simple personal work summary of my thoughts and situation:

First, strengthen business study, constantly improve business quality and strive to make greater contributions.

Looking back on my work experience in the company is a period that I cherish very much in my life. During this period, my gains mainly include two aspects: political and ideological maturity and rich work experience accumulated in professional work, which can be summarized in eight words? Have gained a lot and benefited a lot? .

My transformation and progress are achieved through the cultivation of leaders, the help and support of colleagues and my own efforts. I know that I haven't worked in our brand store for a long time, and there are still many aspects to learn. I should always measure and demand my words and deeds, pay attention to strengthening political cultivation and further improve my understanding. I also hope that leaders and colleagues will give me guidance and help as always, and I will redouble my efforts to strive for greater progress with incomparable enthusiasm and efforts!

Second, at work, be strict with yourself and keep making progress.

In daily work, under the guidance of superior leaders, responsible for following up every activity of each festival, so that the activities can be successfully completed. Work hard with colleagues to complete the arrangement of various activities in the early stage, and strive to complete the planned content of the superior leader according to the plan of the superior leader. Starting from the standing posture and standing rules, establish a good service image and service quality. At the same time, improve the service to enhance the unity and vitality among members, fully express opinions and suggestions to colleagues in all work, brainstorm, pay attention to collective wisdom and overall efficiency, and strive to improve the service level. Become a vibrant and energetic group. At the same time, we should always be strict with ourselves, strive to lay a solid foundation for improving our grades and lay a higher foundation for our lives.

Third, shortcomings and deficiencies.

Generally speaking, I feel that I still have many shortcomings and deficiencies. My experience in dealing with problems needs to be improved, and my teamwork ability needs to be further enhanced. I need to continue studying and improve my abilities. Knowing that I still lack the basic knowledge of office work, I often behave clumsily in carrying out specific work, and sometimes even feel at a loss. The work is not meticulous enough, mistakes and omissions often appear on small problems, the efficiency is not fast enough, and the leaders' intentions are not fully understood. In my future work, I will adhere to the principle of unity of service and efficiency, find problems in walking and find problems in walking. Through timely on-site observation, we can master the problems and deficiencies in the work, thus making corresponding improvement plans, and giving information feedback to the higher authorities in time to correct the problems in time.

Sales Annual Task Summary Report III Unconsciously, the entry time has been patched together for a long time. During this period, I was promoted from real estate consultant to sales manager step by step. I kept learning knowledge and accumulated a lot of experience. At the same time, I also exercised and improved my business ability, which made my life more exciting, joyful and sad, and most importantly, increased my life experience. It can be said that during my stay in Jiuyang, I received a lot of goods and felt a lot.

Here, I am very grateful to every leader and colleague of the company for their help and guidance. Now I can finish my work independently. Now I make the following summary of my current work.

I. Completion of tasks

The actual completion of sales subscription, contract signing, payment collection and commission this year and the comparison of competitors' easy residence.

Second, team management.

1, recruitment interview

I lack careful design and arrangement in the recruitment interview, and sometimes I don't pay attention. I always follow your idea. There is no need to talk too much with the interviewer. It is precisely because I don't pay attention to the application that some excellent personnel are lost and a lot of trouble is added to the personnel department.

2. Team training

There is no planned training, the training purpose is not clear, and there is no systematic preparation before training.

The goal of building the team is unclear and general, and the training plan is also general. Therefore, when training, we train whatever we think, and we train whatever we think the team lacks. Sometimes we seldom train, and sometimes training every day can't achieve the expected results. It not only increases the burden of property consultants, but also affects everyone's mood.

There is no long-term overall arrangement and arrangement for training, and there is no adequate preparation in advance. Not only did I not get exercise, but I also made the whole team flinch. There is no research on the difference training between old property consultants and newcomers, which makes it more difficult for newcomers to learn. Old property consultants also feel that they have paid time but can't get better results.

3. Supervise the work

Many things were arranged in time, but they were not urged and supervised in time, which led to unsatisfactory things and even basically unfinished. For example, property consultants rarely supervise and inspect callers, which leads to unsatisfactory work of property consultants in this regard. Some real estate consultants don't even make an appointment visit to customers for a long time, thus losing the company's rare customer resources.

4. Summarize the study in time.

When I encounter some problems in my work, I seldom sum up my study, let alone teach the team what I have summed up. Sometimes the problem is over, so don't review and summarize it too much, professor. When you meet a problem customer, you always try your best to solve it, but you always ignore the root causes of these problems, so repeated problems keep appearing. How to solve this problem or avoid this problem in the early stage is not summed up and taught by myself.

5. Implementation and enforcement of the company system

For example, some staff are occasionally three to five minutes late, but because they can't stand it, they will not be fined in strict accordance with the company system, which leads to psychological imbalance among other property consultants and brings certain difficulties to management. The reason is that as the person in charge of the sales department, we should first punish them in strict accordance with the company's management system, and we can't bear to turn a blind eye to their punishment, but in fact we are conniving at their behavior, so it is a dereliction of duty for me. The company's most basic management system itself has not been implemented and implemented in place for various reasons, let alone let its own team strictly follow the system requirements.

6. Sensitivity of problems in front-line sales.

Because the front-line sales work is flexible and changeable, it is necessary to formulate corresponding institutional strategies in time according to the actual situation. In this respect, there is a great lack of self-initiative and positive consciousness. I am always used to the leader arranging the work before implementing it, without thinking too much, which makes a lot of work very passive.

7. Communication between teams.

I once made a communication plan with the staff seriously, but after a period of implementation, I forgot, because

Various reasons have fallen behind. Failure to communicate with the property consultant in advance and explain the company situation to the team led to some minor events, which not only affected the team morale, but also affected the normal work. Through this incident, I deeply realized how important it is to communicate in time.

Third, the management of the scene of the case.

1, supervision and grasp of the case field.

When the problem customers appear, I try my best to solve them in time. I often give full and timely guidance to real estate consultants at the meeting place, and at the same time prompt or organize other real estate consultants to give appropriate momentum to create an atmosphere, and often organize real estate consultants to communicate and grasp the key points in the process of talking about customers, so as to improve the transaction rate of some real estate consultants. In particular, new property consultants will give their comments in time, and will also organize other property consultants to participate in time to improve their skills.

2. Customer's handling of case site problems

When customers have problems, they patiently explain and solve the problems, reducing the number of customers who disagree and increasing their trust and recognition of the company.

Fourth, execution.

I am deeply aware that I am procrastinating, and there is always an idea that I will never finish my work until the last moment. Therefore, I can always put off things arranged by my leaders or other things, knowing that my procrastination habit harms others and myself, and I must try my best to get rid of this bad habit of procrastination.

During my time in the company, I know that I have various problems and shortcomings. In the days to come, I will reposition myself, boost my confidence, keep my true colors and rekindle my passion. On the premise of getting rid of my shortcomings, I will study hard and improve my ability in all aspects, and make the following work plan.

1. First of all, we should not only adjust our personal mentality, but also tide over the difficulties with the company and team no matter what difficulties we encounter. Use your good attitude to influence people around you and the team of the company.

2. Secondly, it is necessary to formulate detailed team management objectives and implementation plans in view of the shortcomings of individual team management.

3. Learn the skills of recruitment interview, attach importance to every recruitment interview, design an interview plan before each interview, and attract and retain outstanding talents for the company as much as possible.

In training, we should make a detailed training policy and outline. At the end of each month, we should make a detailed training plan for the next month according to the actual situation, and make a training plan for the difference between newcomers and the elderly. And try to strictly follow the training plan. Implement the daily management system of the project department and strictly follow the management system. Whoever violates the company's principles will be treated equally and will not be tolerated, remember? Management is strict love? .

5. Lack of communication with yourself. Communicate effectively with property consultants twice a week. Understand and master the mentality and dynamics of real estate consultants in time.

6, about the supervision and supervision work before the Spring Festival to form a system, there are rewards and punishments.

7. For the problem of insufficient execution, formulate reward and punishment measures for insufficient execution, and strive to complete everything with high quality in the first time. As for procrastination, I will start to exercise from work every day, and I am required to go to the project department 20 minutes in advance every day to formulate punishment measures, which will be supervised by the secretary.

It is said that the company is your second home. Since it is home, no one has any reason not to love your home. In this family, I have always been loyal and reliable, willing to contribute, loyal to my duties, focusing on the interests of the company, not abusing power for personal gain, daring to manage, doing my best, doing my duty, being fair, just and equal, broad-minded, tolerant and kind, and appointing people on their merits. Positive, enthusiastic and full of energy.

Infect your subordinates with your enthusiasm and care about their work and life. Of course, no one is perfect, and I also have many shortcomings, such as insufficient execution, sometimes too gentle personality, lack of team management experience, and lack of communication with subordinates, which have brought certain troubles to my work. As a sales manager, if I want to have a better development, these shortcomings and deficiencies need to be overcome and solved one by one. I believe these problems can be well solved.

I am full of expectation and confidence in the future. I believe that under the constant criticism and guidance of the company leaders, I will make faster progress and become more mature.

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