Job responsibilities of discount KTV foreman

Job responsibilities of discount KTV foreman

Leader/foreman of Jialedile discount KTV Responsibilities: Leader/foreman

Scope of work: business work in the work area.

Superior: a cadre at or above the supervisor level.

Lower level: field service personnel

First, the main responsibilities:

1, operation management

Hold a regular meeting before class to record the contents announced and company documents, etc. , and subdivide the personnel position of the floor or area again.

2. Operation management

The foreman on duty should make handover, check the assets of the floor or area, hand over the special guests or situations of the floor or area, and supervise the service attitude of the personnel at any time.

Whether the service is standardized, correct problems in time, educate, cooperate with the shift supervisor to allocate manpower, investigate and collect customer opinions, handle and report customer complaints and other special circumstances.

3. Have regular meetings after work.

Summarize the items announced at the regular meeting before shift, summarize and evaluate the work performance of personnel, and carry out regional handover. Report the work to the supervisor on duty and record the key points of the next day.

Second, the staff management

Take the lead in doing things, drive subordinates to work together, demonstrate educational personnel at any time during operation, and standardize services.

Third, business execution.

1, daily routine business development and processing.

2. Handover with counterpart business cadres.

3. Cooperate with other departments of the company to complete business work.

4. Attend business meetings organized by the company.

Iv. handling of the situation

Reasonably mobilize the manpower of the operation line, try to avoid customer complaints, and promptly remedy and report after the occurrence.

Cooperation under special circumstances such as power failure, water cut-off and fire.

Verb (short for verb) attend the meeting.

1, report to the shift supervisor.

2. Attend the in-store cadre meeting every week, keep meeting minutes and implement meeting resolutions.

Sixth, customer opinions

1. Collect and feedback customers' on-site opinions and suggestions on the employees of the company.

2. Collect all computer system or engineering anomalies and report to the manager.

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