The applicant could not find the company address.

You should call HR or higher management of the company, or send an email to explain your situation, and try to express your sincerity and intention to work and study in the company. I believe that if the company loves talents, it should not refuse you for these force majeure reasons. You will have a chance to retake the written exam.

Ps: When I was assisting in campus recruitment, a classmate arrived at the interview site one hour after the interview because of traffic jam, because even though he explained the reason to our recruitment supervisor, the supervisor waited for him for one hour after the interview, and then gave him a special interview. Finally, only one of all the interviewers was accepted. . . I believe you can do better through your own efforts.

Don't call customer service, they can't do it at all. Similarly, you should contact their human resources or company manager, who can make a direct decision on your employment.

Come on, man.