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Guangyuan natural gas 24-hour service hotline
Guangyuan Gas "962677" customer service hotline provides 24-hour service, which can solve users' business application, gas maintenance, accident rescue and other needs online. , receives more than 400 hotlines every day. Customer service representatives actively stick to their posts. In order to reduce the flow of people, everyone sacrificed their rest time to overcome difficulties and implemented a 72-hour rotation to ensure that the hotline service did not drop.
In order to avoid users running more, operators take the initiative to communicate with users and try to deal with problems that can be handled online by telephone. For problems that cannot be handled by telephone, the operator actively contacts the relevant staff of the company to handle them at home.
Matters needing attention in calling gas company
1. If there is air leakage in the room, please close the indoor main valve at the first time, open the window for ventilation, and put out all kindling; All personnel are prohibited from staying indoors; It is forbidden to switch on and off electric equipment such as electric lights, exhaust fans, range hoods, doorbells, etc., and it is forbidden to make phone calls or mobile phones indoors, so as not to ignite the leaked natural gas indoors; Call 962677 if there is no air leakage outside.
2. If you find that the gas pipeline network is damaged by a third party (or may be damaged), please call the emergency number 962677 in time.
3. When applying for repair, please accurately describe the following contents to the wiring staff: repair address (road name, community name, building number and other detailed addresses), repair person's name, telephone number or mobile phone number, so that the staff can contact in time.
4. The on-site maintenance business does not include the maintenance of gas appliances such as gas stoves and water heaters.
Refer to the above contents: Guangyuan municipal government-customer service hotline ensures smooth flow and guarantees the people's "fireworks and firecrackers"
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