24-hour call for manual customer service of the same flight ticket.

The 24-hour telephone number of manual customer service for one-way tickets is 957 1 1.

Contact information of the same journey: tourist hotline (7×24 hours service): service hotline: 957 1 1. Suzhou headquarters address: Tongcheng Building, Yuxin Road 188, Suzhou Industrial Park. ?

Matters needing attention for refund in the same journey:

1. Refund can only be made at the place where the ticket is issued. If the guest didn't buy the ticket at this ticket office, he can only help the guest cancel his seat. On the last page of the ticket, write that the guest applied for a refund on X, X, X, X, and X, and affix the official seal. If there is an official seal of flight delay on the back of the ticket, it will be refunded free of charge.

2. If the name is entered incorrectly, it is a homophone error, and the other time and flight segment remain unchanged, you can apply to the airline for a full refund, and attach a new ticket blank when the refund is made, indicating that the homophone is entered incorrectly, and apply for a full refund.

The above contents refer to Baidu Encyclopedia-Tongcheng.