Would you please tell me what to do once?

Please tell me only once when you arrange my work!

Before the meeting, the general manager received a phone call. After the phone call, he asked me, "Did the design draft that the advertising company wanted pass?"

It suddenly occurred to me that a week ago, the general manager informed me to provide a document to an advertising company. At that time, I felt that there was still more than a week before the "delivery date" and it could not be later. This time it was "Oh, I almost forgot!"

Fortunately, there is still a long time before the notification deadline.

After the meeting, I checked the notice of the general manager on my mobile phone and found the contact information of the advertising company. Text messages? No. Nail? No wechat? I have two micro signals, office and none. Finally, I saw the screenshot of the mobile phone sent by the general manager on the personal micro-signal, with the email address of the other party on it, so I passed the information.

In this process, the heart is also self-reviewing. The general manager, as a "professional", arranged the work and asked for the "result" from himself. Really unprofessional! If you assess KPI, you will definitely lose points. I'm well aware of that.

Before, I also seriously told the newcomers about "professional habits". It's really embarrassing to think that the general manager needs to ask "Is it done?". ! A big red face!

Yu Shiwei told a case in 165438+ 0 kinds of mistakes often made by professional managers. He invited an aunt to his home in Shanghai and said little, because he didn't have to say anything, and the aunt made it very clear. Once Mr. Yu was going to attend an important meeting. He said to his aunt, Xiao Wu, my leather shoes should be well polished.

I see. Xiao Wu said.

In the morning, I couldn't help asking: Are your shoes polished?

Xiao Wu replied: I have already done it. I can't help but add: Teacher Yu, please tell me once when you arrange me to do something in the future. When I need to say it twice, you scold me!

Speaking of this, Yu Shiwei in the video patted the podium: "Please arrange for me to do something, please say it only once!" From now on, I want to talk to her once! It's a pity for such people, because they don't have a high education, or they would be general managers!

He told this case about what kind of people enterprises should recruit. Speaking of cleaning, of course, we have to recruit cleaning. He said: if you hire a cleaning aunt, you have to stay all day. "Xiao Wu, did you iron the clothes?" Did you wipe the floor? "Am I like a servant or is he like a servant? Who's Aunt? I don't know. Therefore, if you use cleaning, you must use people who are persistent in cleaning.

Specific to the workplace, work, all recruitment is of course "reliable" people. The so-called reliable, I understand is "arrange me to do things, please say it only once."

If the general manager, boss or supervisor arranges a job, he still asks, "Who, who, has that job been completed?" So-and-so, how is this matter going ... "Who is the general manager, who is the boss and who is the supervisor?"

As an "old man in the workplace", why do I have such low-level mistakes and unprofessional behaviors as "I forgot"? To sum up, it is still a question of "professional habits". If we can form the habit of "voluntary return", we will avoid it.

This kind of "active return" not only refers to subordinates reporting to superiors, but also refers to "how to report the results of work progress" Many companies have a "24-hour (or 4-hour) telephone call-back system".

After the task is completed, the client shall report to himself in time;

If a person finds difficulties or obstacles after starting to perform a task, but he still can't finish the task on time and according to the standard after efforts, he should immediately reply to the person who ordered it, explaining the difficulties and reasons for not finishing the task. At this time, he can change or cancel the original order or reissue the order according to the situation, and the specified time is generally not more than four hours;

As long as you accept the work assigned by each department, whether it is completed or not, it must be "four hours later";

The superior also abides by the "four-hour recall system" for the subordinate;

The concept of "four-hour recall system" does not mean to complete the task within four hours, but to report the result to the subscriber within four hours from the moment when the task is completed or found impossible;

Under the principle of "four-hour recall system", if the recipient really can't finish the task, but reports the situation to the next person in time within four hours, the recipient will not be responsible for the unfinished consequences; If the failure to report causes losses to the company, regardless of whether the reasons are sufficient and reasonable, the transferee shall bear the responsibility.

At present, I am reading "It is better to live a willful life", and Cai Lan also wrote in the book, "The disadvantage of young people is that when they are asked to do something, they rarely get an answer. They have to wait until they are asked to remember: Oh, I forgot. If you forget the reward, you have already finished. I am afraid that I will forget everything the leader told me. "

Take the "I forgot" that happened to me as an example. If I follow the "four-hour return visit system" and give the results back to the general manager within four hours after receiving the instructions from the general manager, I won't "I thought it was too early" and cause "forgetting".

And this "I thought ..." is also a taboo in the workplace.

Some people in the workplace often use "poor memory" to make a careless eye for their poor work. Once I interviewed a job seeker, and she said that her weakness was "poor memory", adding that "maybe one year in a baby's brain in three years". Later, when she was hired, she often "forgot things". When I didn't do anything well, I told you that I had a bad memory. When I patted my head, "Oh, I told you I have a bad memory …" Later, I really made too many mistakes. I have to explain and urge one thing many times, and then simply quit.

There is no so-called "poor memory" until a person is seventy or eighty years old. Unless it is a natural IQ problem, all "poor memory" in the workplace, study and life is, to put it bluntly, unintentional.

If you have a bad memory, you'd better accept the task of "acting at once". Otherwise, turn around and forget.

Poor memory, write it down with notes. A good memory is better than a bad pen. Writing on paper and sticking it on the computer to remind you at any time will reduce the possibility of forgetting. Now paperless office is advocated, and you can use mobile phone alarm reminders, mobile phone memos and so on. Now there are also some professional apps to help people "remember".

In the final analysis, no matter what industry or job you are engaged in, if you practice "please arrange me to do one thing, just say it once", you are a reliable person, a popular person in the workplace and even in life, and a person who can be trusted and entrusted. Not to mention those who can take the initiative and often add an extra ounce to themselves.

Bright eyes talk about the workplace, warm hearts talk about life Tintin ID:dsd555555