Ten ways to invite customers

Ten ways to invite customers: don't be afraid of rejection, don't criticize yourself, establish a good target customer list, get ready, prepare the oral draft of telephone interview, make an appointment with customers, make a long story short after finding the decision maker, win the meeting opportunity with closed questions, let customers hang up first and keep the telephone records.

1, don't be afraid of rejection. One of the reasons why many people don't like business work is that they take customers' rejection too seriously. Some businesses even feel frustrated and feel that customers are heartless. How can they treat themselves like this?

2. The principle of telephone interview with customers. Just treat the telephone interview as a game, don't be too serious and don't be hard on yourself. If you lose, play another game, just like playing online games. You won't be angry and sad because you didn't pass this game. This call was rejected, please try again.

3. Establish a target customer list. To organize the target customers who may buy your products or services into the same form, you should include those who already know you and trust you. Such as family, friends, neighbors, relatives with business contacts, manufacturers or old customers, he should also include but not limited to: friends of friends, manufacturers of friends, manufacturers of customers and friends of customers.

Step 4 get ready. Just be prepared. As long as you can answer every question the customer may ask you on the phone, you won't be able to type it here. If you don't know the basic information of the product, don't blame the customer for not wanting to talk to you. Be sure to keep in mind the product information you sell, so as to better communicate with customers about the products.

5. Prepare the oral draft of the telephone interview. You need to state the purpose of the interview in the most accurate words. You give the client a reason to see you. For the customer, if you call him suddenly, whether he is busy or not, it is a kind of interference, so it is very important to control the time. Get to the point, don't talk nonsense, the client just wants to hear what he is interested in.

6. The principle of visiting customers. It is to find the real decision-maker of a purchasing scheme, at least the person who can influence the decision-making, especially the purchasing decision of the sales client is usually decided by a group of people.

7. To make a long story short, don't talk nonsense when you find the decision maker. Use open-ended questions to clarify customer needs. Open-ended questioning refers to asking general and wide-ranging questions so that the other party can fully express their ideas. Use open-ended questions to let customers express their ideas freely, which also covers the key information that you can make a deal with him.

8. Use closed-ended questions to get a chance to meet. Closed-ended questioning is to ask some directional questions, usually true or false questions or multiple-choice questions, so that customers can think and answer in the direction you set. If you do every step correctly, it will be easier to agree to your invitation with closed questions in the end.

9. Ask the customer to hang up first. That is, always let the customer hang up first. Although this is a small detail, the devil lives there. You shouldn't let the customer hear the sound of being hung up, just like when you shouldn't send the girl home again, you turn around and leave before she walks in the door.

10, keep the call record. Is to keep a complete call record and record all the information immediately after the call. Whether it's the appointment time, the customer's child is the first in the exam, the customer's dog competition champion, or even the customer is not in the company and no one answers the phone, it should be recorded.

Matters needing attention when inviting customers

Don't invite too many customers at a time, divide the time period for inviting each customer, and don't let customers conflict with each other.