2022 business department work summary: 5 short articles.

1.2022 Work Summary of Business Department

In the next 20xx years, the world is developing, the times are advancing, and people are full of hope. In the new year, the company will usher in greater development. In order to keep up with the progress of the times, I also made a corresponding work summary and put forward some small suggestions.

First, new customer development

2 1 century is a century with developed information. When developing new customers, we can find new customers through the Internet, newspapers and magazines. In addition, it is also important to let customers know about the company. I have some suggestions here. If you have time, you can send more information to let more people know about the company and our products and win more customer resources for the company. In customer follow-up, I am mainly responsible for sending samples and picture books, and the sales staff is responsible for the follow-up. Of course, I also need to know the progress of the customer, and I can follow up when the salesperson is not there. For each newly developed customer, I will tabulate statistics, and we can analyze the gains and losses of developing customers. It is suggested that we can hold a regular meeting every half month to analyze the recent customer situation. We can make a summary for the customers who have not made a deal, so as to better follow up. For customers who have already made a deal, we can also share it with you for learning.

Second, the maintenance of old customers.

1, reply to the delivery date. I will reply to the delivery date in time after each order is placed. If there is a problem with the delivery time, I will communicate with the customer. If the customer can't accept the extension, I will coordinate with the production department and try my best to meet the customer's requirements.

2. Follow-up of the goods. There may be some situations in the production process, which may delay the delivery. At this time, communication with the production department is particularly important. When communicating with the production department, I will try my best to coordinate the convenient relationship, handle things calmly and ensure timely delivery. After delivery, the telephone number, delivery date, single number and other information of the freight or courier company will be fed back to the customer, so that the customer can transfer it to the customer to inquire about the receipt.

3. product improvement. The improvement of the company's products is an improvement of the company. When we use a new product, we must first send samples to our customers and get their approval before using it. If they don't accept it, we will make corresponding improvements to meet their needs.

4. Return visit and communication. We visit our old customers from time to time. Greetings and blessings must be sent on holidays, and some small gifts can be sent on important days to enhance feelings. We should also keep in touch with our customers and care about their situation. You can usually contact your feelings by phone xx. If it is convenient, we can visit our customers' homes to promote our relationship with them. For the problems reflected by major customers, we will focus on solving them and feedback information in time to make them feel valued. Of course, we will not ignore the problems of ordinary customers. In a word, communication is the key to maintain the relationship between customers and groups. We will try our best to improve the relationship between customers and groups.

Three. suggestion

It is necessary for employees of the company to be familiar with the company's products. In order to develop, the company may have product improvements or launch new products. It is suggested that the company often do some product training to let us know more about our products. In addition, learning at work is also very important. If you have time, I suggest that the company carry out some job skills training to make everyone grow faster. Besides, we can do some activities after work, such as mountain climbing, swimming, table tennis and badminton, to enrich our spare time. Companies can have their own corporate culture and start their own monthly magazines.

The above is my summary and suggestions. Please correct me if there is anything wrong. In the new year, I will try my best to help the sales staff achieve the sales target. Let's work together to make our work better! In the near future, I believe the company will develop better and faster!

2.2022 Business Department Work Summary

Time flies. Looking back 20 years, due to the start of "Project __X", _ _ Petrochemical has achieved transformation and upgrading and entered a new milestone of rapid development. _ _ _ _ Petrochemical won the key support enterprise for poverty alleviation in China petroleum industry. This is a good opportunity brought by the government's good policy of poverty alleviation and development. The successful practice of the poverty alleviation model of China's oil innovation industry has given enterprises wings to take off.

As _ _ _ _ _ people, we really feel the pace of enterprise growth, just like the moment when teenagers experience bone growth and muscle fullness, full of joy and pleasure; Like a girl who is about to get married, she is full of longing and expectation for the future; Like a middle-aged man who has experienced vicissitudes, he looks back on the past and saves himself, full of confidence and comfort. Because of nearly nine years of hard work and hard work, we are brave and practical, we judge the situation, and we develop scientifically and steadily. The comprehensive management department is also quietly exercising its departmental responsibilities and contributing its due strength to today's growth.

As a functional department of the company, the comprehensive management department is the throat of communication, the link between left and right, the center of information transmission, the "external brain" to assist leaders in decision-making, and the hands and feet to handle daily affairs. It can be said that the position and function of the comprehensive management department is in a decisive position for a company.

Counting the work of the general management department, it can be said to be complicated. The completion of various tasks, such as personnel recruitment and training, employment and resignation processing, document processing, file management, meeting arrangement, office supplies and daily necessities procurement, foreign affairs reception, vehicle management, canteen management, dormitory management, etc. It is a test of responsibility and working ability. How to simplify the complex, ensure foolproof, and how to obtain efficiency at the lowest cost are all these. Although the salary of the staff in the General Management Department is relatively low, everyone can work together in Qi Xin, work hard and try their best to finish all the work smoothly.

3.2022 Work Summary of Business Department

In a blink of an eye, 20__ years will soon pass. Looking back on this year, I have a lot of feelings, especially the holiday of more than X months this year, which has had a certain impact on the work and business of the office. In addition, the child is still young this year, so I can't devote myself to my work, and my work performance and enthusiasm have declined. Therefore, I would like to thank all my colleagues for their tolerance and support for my work in the past year. 20__, I will definitely work harder. I will summarize my work as a salesperson this year as follows:

I. Completion within 20__ years

1, the annual sales task in 20__ is _ _ million, and the actual sales is (as of X _ month _ X _ day), completing the sales task set at the beginning of the year.

2. The area I am responsible for is from _ _ Street to _ _ Road in the main urban area of _ _ town.

Second, the shortcomings of 20__ work

1. Dealers and salespeople cannot sell all goods. Every product has its life cycle and a certain market capacity. At the peak, the price will definitely be low, and the profitability of manufacturers will also be low, and they will begin to decline gradually. Therefore, it is necessary to constantly update products and introduce new products to make up for it. Although the company's variety development has improved in recent years, compared with other companies, the products are still relatively single. In the actual sales work, due to various reasons, the market awareness of some products is not high, and there is great pressure when selling all products in the sales work, especially visiting _ _.

2. The supply and ordering organization is lax, which affects sales. There have been many out-of-stock phenomena this year, which have a great impact on the sales of products. There are many reasons here: First, dealers also know that the company's promotion is very strong after X-X every year, so the inventory and order quantity in the early stage are insufficient, and orders are placed after the sales season, which leads to centralized orders, desperate production and queuing for delivery. The second company's sales emergency plan is missing. A stupid water pollution incident happened in Jiande this year, which caused _ _, _ _ and other places to snap up our products, and our products disappeared in these areas for a time.

3. The advertising of other products is not in place and the promotion is weak. There are no plans for other products currently on sale, and there is no strong product and selling point promotion like water promotion. There is no complete promotion plan throughout the year, and the selling points of advertising planning are not prominent, which makes dealers and end customers always feel that I have more now, my purchase price will be on the high side, and there will be more promotion next month. , indirectly affect the inventory quantity of dealers and end customers.

4. There are drawbacks in the sales policy, and there is a lack of enthusiasm for mobilizing sales staff. Although the company has generally given employees several salary increases this year and adjusted the relevant welfare policies of our employees, there are still some drawbacks in the reward policies in sales tasks and performance appraisal. The set reward policy is not directly proportional to the step-by-step growth of sales tasks and sales performance, but is directly proportional to the step-by-step decline, and some even set a reward limit, so that sales personnel will lack enthusiasm when they reach the limit, and there will be an embarrassing situation of doing or not doing the same. In my opinion, bonus is the company's sales policy for sales staff. Only when the company takes the initiative to instill this policy into the hearts of salespeople will salespeople be more active and work harder to promote the company's products.

5. The internal and external logistics division of labor is not clear, and the management system is not perfect. Job responsibilities are the job requirements of employees, and also the standard to measure the quality of employees' work. Since I have been engaged in business work, I have always taken my job responsibilities as the standard of action, starting from bit by bit in my work and strictly demanding myself according to my responsibilities. However, in practice, it is often found that as a salesperson, you need to fill in a large number of reports and count relevant sales data. I often run business for half a day, sort out reports, photos and other data for half a day, and even say that I have to hand in reports temporarily and work overtime to summarize data at night. In my opinion, sales staff need to master these data in order to adjust sales strategy in time; The office manager should also know these data, so as to supervise the authenticity and work enthusiasm of the salesman's data.

Three, summarize the work in the past year, and plan to focus on the following aspects in 20__.

1. Work hard, actively expand and maintain the hospitality relationship, and ensure the completion of the 20__ year sales task.

2. Do a good job in sales and communicate with customers in detail from the aspects of product price, quantity, quality and service attitude.

3. Actively maintain good customer relations and constantly develop new customers.

4.2022 Business Department Work Summary

After graduating from school, I entered the company. After three months of study and work, I seriously thought about my work and recorded it as a phased summary of my work. At the same time, I reported my work to the leader, and asked the leader to review and confirm my application.

I. Work achievements and gains

First of all, I thank the company's human resources department for its recognition, giving me the opportunity to study in the company and giving me all-round training. In these three months, I have learned a lot of knowledge and information from the company, and my ability has been further improved. When I entered the company, I knew that my weakness was my understanding of the company, industry and product system. Fortunately, I can learn all these as long as I work hard.

1, under the training of human resources department, I learned about the company's history and rules and regulations, which gave me a more comprehensive understanding of the company. The company's historical background, rigorous working atmosphere and scientific management system have strengthened my belief in the company's development. I believe that with the development of the company, I will make great progress.

2. During the company's training for new employees, I worked hard to learn the overall situation of the company and the knowledge of the product system, mastered the functions, working principles, structures, characteristics and materials of each part of the product system, and was able to explain and communicate the whole product to the project leader systematically and clearly, laying a solid foundation for future business work. In the learning process of company introduction, we should dig out the differences and advantages between the company and other companies, organize our own language and introduce the characteristics, advantages and achievements of the company to the owners. This is also two of the "three axes" advocated by the chairman to win business, so I never dare to slack off.

3. In order to get myself into the work role better, I try to master as much industry knowledge as possible in a short time, and learn to supplement industry knowledge at any time in my later work. If you want to excel in this job and integrate into this industry, you can only make friends in the process of work, learn industry knowledge, exchange news and learn from each other in business work, and strive for long-term development in this industry.

In order to better communicate with people in our business work, I have carefully studied business knowledge, and the general manager of our department has also recognized me. Business knowledge is an essential quality for salespeople to succeed, which makes it easier for us to succeed when talking about business than others.

Not long ago, I was on a business trip with my team. During this nearly one-month business trip, I visited the project information of Anhui and Henan provinces, and had a good communication with the relevant personnel of Party A on some projects, which provided effective information for our future cooperation with these two places.

Second, the insights I got from my work.

1, the first thing to thank is the company's support for our business work. In order to facilitate our salesmen's work, the company specially equipped our salesmen with notebooks, and prepared ppt in the database to introduce the company's corporate image and demonstrate the process flow of the product system, so that it is much more convenient and quick for us to find projects and introduce product information when we need business. At the same time, it also enhanced the company's image and increased the chips for commercial success.

2. Diligence is the first prerequisite of business work. During the study and preparation, I will study product knowledge diligently, carefully study various trainings organized by the company, keep study notes and work diaries, and organize language practice to explain the system repeatedly. Project information is a prerequisite for business work. Being diligent in searching for project information, summing up and exchanging experience in finding projects will enable you to get more project information better and have a greater chance of success. In the process of work, diligently sum up the experience and lessons in the work, and boldly try your own ideas and experiences.

3, learning without thinking is useless, thinking without learning is dangerous ",in addition to learning, but also be good at thinking. In the process of work, we should think about things in the process of work, summarize and think about project information, and summarize and think about working methods and business formats. These are the conditions to improve our work performance and business ability. If a person only works mechanically without summing up and thinking, he will not make progress. But if you don't practice your ideas after summing up and thinking, it will be useless, just like daydreaming, and you won't make progress.

4, the progress of the work is to pay attention to methods. After working for a period of time, this method is summarized and put into practice by reviewing the previous work. The improvement of working methods is a step-by-step work, a long-term process, and a process of continuous summary and continuous improvement.

5. Go all out in business. Go all out to do your own work, try your best to obtain all kinds of information, think about the key to success, and try your best to use various methods to gain the recognition of key figures for our company's technology, so as to achieve ultimate success in bidding.

Third, post understanding

1, business work is not simply looking for project information first, and then running Party A's work, but a key. Through long-term work experience, effective information is found through various methods, and the success of the project is achieved through various methods. Combined with the introduction of our company's enterprise situation and _ _ (product) system, it is recognized and trusted by the owner, and finally the success of the project is achieved.

2. Business position is not only the sales of products, but also the representative of the company image. The success of marketing work represents the overall appearance of the company to a certain extent. It plays a key role in the company's good reputation in the industry.

3. Marketing work summary is also a system formulated by the company for the continuous growth of business personnel. As a business person, we should take work summary as an important part of our work, and "learning without thinking is useless". In order to better improve our future work, we must constantly sum up our previous work.

Marketing is responsible for the whole process of a project from the beginning to the end. From communication, bidding, contract signing, tracking of production and installation process, payment collection, etc. in the early stage of the project. Business personnel must complete the whole process carefully to become a qualified business personnel.

5. Business personnel are also the main way for companies to obtain information. Therefore, when business personnel get all kinds of information, they should give it back to the company in time.

Four. merits and demerits

Overall measure of their work, their strengths and weaknesses in the following areas:

Advantages:

1, good at summarizing. The lack of work experience and knowledge depends on the continuous study and summary of daily work, so if you want to grow, you must summarize.

2. Be careful and earnest. The accumulation of work experience has become a cautious and serious character. For business work, careful and earnest can learn the advantages of others in time and be good at finding key points in business work. Earnestness is the basic quality of success in any work.

Disadvantages:

1, not familiar with the technical details of the product system. In the bidding process of the previous project, I obviously felt that the owner's answers to some detailed questions were relatively lacking.

Improvement measures: I will follow and learn the whole process of production and installation of product system. I believe that after learning the whole process of this system, I will understand the details of the product system more comprehensively.

2. The details in the bidding process are not good enough. When I made the tender, I made a suitable number of tenders according to the requirements of the tender, but I didn't leave a copy for myself to check at any time, and explained it for reference when bidding. When signing the technical agreement, I found that I didn't prepare a sample of the technical agreement, and so on.

Improvement measures: Through this bidding, I learned the whole process of bidding work, and I believe I will be fully prepared for the future bidding work.

"Who you go with decides how far you can go!" This is my motto, and I firmly believe that I will go further with the company.

5.2022 Work Summary of Business Department

I joined your company as a business assistant in June, 20__. I have had some relevant work experience before, but after coming to your company, I humbly ask for advice and learn from others. Everything starts from scratch, let yourself grow and improve slowly from scratch, and let your behavior norms, ideological awareness and work ability approach the required goals as soon as possible. I hope to join the big group of design industry as soon as possible. 12 months passed quickly. In 12 months, with the care and help of leaders and colleagues, I completed all the work and further improved my ideological consciousness. The summary of this work mainly includes the following items:

First, ideological expression, moral cultivation and professional ethics

Can conscientiously implement the basic line, principles and policies of _, and actively learn theory through the internet, newspapers and books; Abide by the law and study legal knowledge seriously; I love my job, have a strong sense of responsibility and dedication, take the initiative to study professional knowledge seriously, have a correct working attitude and be serious and responsible.

Two, professional knowledge, work ability and specific work.

I came to work in June as an administrative assistant, mainly to do administrative work well. I think administrative work is a trivial matter, and we have to face many trivial things every day, and these trivial things are essential. In order to do my job well, I am not afraid of trouble. I ask leaders, learn from colleagues and explore my own practice. Get familiar with the work in a short time, make clear the procedure and direction of the work, improve the working ability, form a clear working idea in the specific work, and be able to carry out and complete the work smoothly. Generally speaking, administration has three main functions in enterprises: management, coordination and service. Among them, management is the backbone, coordination is the core and service is the foundation. In a word, the essence of administrative management is service.

Third, work attitude and hard work.

Love your job, treat every job correctly and seriously, serve everyone enthusiastically, observe labor discipline seriously, ensure attendance on time, have a high attendance rate, make effective use of working time, stick to your post and ensure that the work can be completed on time.

Four. Work quality, achievements, benefits and contributions

Make a personal work plan before the start of work, give priority to finish all the work in time, achieve the expected effect, complete the work with good quality and quantity, and work efficiency is relatively high. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, I have made great progress in my work, created a new situation in my work and made due contributions to the work of the department.

Summary 12 months of work, although some progress and achievements have been made, there are still many shortcomings in other work. All these need to be improved in the future work. In the future, I will seriously study various policies and regulations, and strive to raise my ideological awareness and work efficiency to a new level in an all-round way, hoping to make greater contributions to our development.