Hangzhou citizen hotline

The hotline of Hangzhou citizens is 12345. 12345 government service hotline is a telephone set up by Hangzhou municipal government, which can provide "7×24 hours" all-weather manual service for the masses.

Hotline 12345 can improve the service level for the people, promote administration according to law, innovate social governance and safeguard the legitimate rights and interests of natural persons, legal persons and other organizations.

12345 telephone service content:

1. Public service information consultation on administrative functions, responsibilities, policies and procedures;

2 complaints, opinions and suggestions on administrative management, social management and public services;

3. Non-emergency management and service for help within the scope of administrative functions and powers;

4, citizens, legal persons and other organizations to endanger the safety of people's lives and property, endanger the safety of public property, affect the economic and social development report;

5. Praise the efficiency and administrative effectiveness of government departments and their staff.

For the above contents, please refer to Baidu Encyclopedia-12345 government service convenience hotline.