How to standardize and embody the recruitment process?

P&G interview is divided into two rounds. The first round is a preliminary test. The interview manager interviews job seekers, usually in Chinese. Interviewers are generally senior managers in enterprise departments, with certain experience and special interview skills training. Generally, this manager is the manager of the department reported by the interviewee, and the interview time is about 30-45 minutes.

For students who pass the first round of interviews, P&G will invite them to attend the second and final round of interviews at P&G headquarters in China. In order to show P&G's sincerity in applying for students, the whole interview process was held in the best hotel in Guangzhou or P&G's headquarters in China, except for free round-trip air tickets. The second interview lasts about 60 minutes, and there are at least 3 interviewers. In order to ensure that the talents recruited are really needed by the employing unit (department) and have been personally audited, the second interview shall be conducted by the senior management of each department. If the interviewer is a foreign manager, P&G will also provide an interpreter.

(1) The interview process of P&G can be divided into the following four parts:

Introduce each other first, create a relaxed communication atmosphere, and pave the way for the substantive stage of the interview.

Second, exchange information. This is the core part of the interview. Generally, the interviewer will ask questions according to the established eight questions, and ask each candidate to analyze his own questions, and the examples must be personally experienced in the past. These eight questions are designed by senior human resources experts of Procter & Gamble. Whether you answer them truthfully or make them up, you can show your ability in a certain aspect. P&G wants to know the details of each question. The height of details makes individual candidates feel uncomfortable, and it is difficult for candidates without rich practical experience to answer these questions well.

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Third, the number of questions discussed gradually decreased or the interview ended at the right time. At this time, the interviewer will give the candidates some time, and the candidates will ask the examiner a few questions they care about.

Fourth, interview evaluation. After the interview, the interviewer immediately sorted out the records and evaluated them according to the job seeker's answers to the questions and the overall impression.

(2) P&G interview evaluation system. The interview evaluation method used by P&G enterprises in China universities is mainly the experience background interview method, that is, according to some established investigation aspects and problems, the examples provided by the candidates are collected to assess the comprehensive quality and ability of the candidates.

P&G's interview consists of eight core questions:

First of all, please give 1 concrete examples to illustrate how you set 1 goals and then achieve them.

Second, please give an example of how you took the initiative in 1 team activities and played a leading role, and finally got the desired results.

Thirdly, please describe the situation of 1. In these cases, you must look for relevant information, find the key problems, and decide to follow some steps to get the expected results.

4. Please give 1 example to explain how you fulfilled your promise to others through facts.

Fifth, please give an example of 1 to illustrate how you cooperated effectively with others when you completed the important task of 1.

6. Please give an example of 1 to show that your 1 creative suggestion has played an important role in the success of 1 project.

Seventh, please give 1 concrete examples to explain how you make 1 evaluation of your environment and can focus on the most important things to get the desired results.

Eighth, please give a concrete example of 1 to explain how you learned 1 technology and how to apply it in practical work.

According to the above questions, during the interview, each interviewer scores on his "Interview Examination Form" on the spot: the score is divided into three grades: 1-2 (lack of ability, does not meet the job requirements; Lack of skills, abilities and knowledge), 3-5 (generally above average; Meet the job requirements; Good skills, ability and knowledge), 6-8 (excellent candidate, beyond the job requirements; Excellent skills, abilities and knowledge). Specific project scores include persuasion/perseverance, organization/planning ability, teamwork ability and other project scores. On the last 1 page of the "Interview Evaluation Form", there is a 1 item "Recommend or not", and there are three conclusions for the interviewer to choose from: Rejection, Candidate and Admission. Under the recruitment system of Procter & Gamble, hiring 1 person must be agreed by all interview managers. If several interview managers interview candidates together, after collective discussion, the final evaluation will adopt the veto system of 1 vote. Any 1 interviewer who chooses "Reject" will be eliminated from the interview process.

In 2005, there will be nearly 4 million college graduates in China, among which the total number of college students in Heilongjiang Province will exceed 1, 654,38+0,000. Although many college graduates are optimistic about the employment situation, the data released by the education authorities in Heilongjiang Province show that as of April, the employment signing rate of college graduates in Heilongjiang Province was 59. 64%, undergraduate course is 3 1. 86%, higher vocational college graduates for 24. 13%, both lower than the same period last year.

According to reports, there are many reasons for the low signing rate, but "high or low" and "I don't know how to apply for a job" are common reasons. To this end, the School of Mechanical and Electrical Engineering of Harbin Institute of Technology invited Sun Shu to sign a contract with General Electric (GE). Li Lei, now with Procter & Gamble (P & amp； g)； Jiang, now signed a contract with Siemens; Ma Aiping, now signing a contract with ZTE; Li Zhanshan, who signed a contract with five graduates who successfully applied for world-famous enterprises, such as FAW-Volkswagen, had a discussion with the students who were applying for a job at school, so that they could share their successful experience in job hunting and apply it to their job hunting experience.

Li lei

In today's fierce competition for talents, ge, ZTE, Siemens, P & amp； G and other world-renowned enterprises have undoubtedly attracted the attention of graduates, but the employment conditions of these units are generally harsh, and how did these five people succeed in being selected? In the interview, they told me that the first thing is to have a scientific concept of career choice.

Sun Shu said: "First of all, we must position ourselves accurately. Everyone, including relatives, wants us to find a job with decent scenery, but only if we know our abilities clearly. In today's increasingly fierce competition, we must first achieve employment. Once you believe that you are qualified for a certain job or a certain field, you should feel free to apply.

Ma Aiping believes: "Now those so-called' good' jobs are fiercely competitive, so we must be psychologically prepared, lower our expectations and maintain a good job-hunting mentality. I think we should consider our hobbies. If I sign a contract with a so-called' good' unit just for the sake of' scenery', but my work is contrary to my own interests, it is also a very depressing thing. " This is what Jiang learned: "For example, I think I am suitable for technology, so my goal is the technical field. It finally fell into the R&D department of Siemens.

Sun Shu

Li Lei, who successfully applied for Procter & Gamble, said: "After determining an employment goal, we must first understand the corporate culture and see if the corporate culture is suitable for you. We should find a meeting point between our goals and corporate culture. When you start looking for a job, you will gradually know what you are really suitable for through online or classmates. "

Like other graduates, Sun Shu was confused and puzzled when he graduated: "We were confused at first, but with the online inquiry, it will gradually become clear. Having said that, I want to tell you that most well-known companies now have their own websites, through which you can know what kind of people this company really needs. I interviewed the management trainees of ge, and I went to their website to learn about the ability requirements of the management trainees and the common problems in the interview. I learned from a brother who went to ge last time that ge attached great importance to leadership and teamwork, and I constantly proved that I have this ability during the interview. "

Ma Aiping said: "My point is that we should use our own strengths to compete with others' weaknesses or strengths, rather than using our own weaknesses to compete with others' strengths, so you certainly won't have any advantages. We should use our advantages to find the ideal job and compete with our advantages to win. Procter & gamble company. Apply by Li Lei; G doesn't look at majors, as long as you are good enough, you can come, which has nothing to do with majors. He graduated from the School of Electrical Engineering and successfully applied for P & amp； G is the only undergraduate, and his successful experience is' Although it has nothing to do with my major, they prefer people with engineering background. It is with this in mind that I successfully applied for this job. This is a competition of my strong points. "

Various resumes are the first "stepping stone" for graduates to contact enterprises. At the job fair, resumes become the key factor for enterprises to form the first impression on graduates. Five graduates who successfully applied for world famous enterprises have their own opinions.

Sun Shu believes that resumes must be concise and decent. Technical enterprises want to know the technical background of graduates, so they should pay more attention to technical issues such as highlighting research topics; Management focuses on social activities and social practices that graduates participate in; Sales requires graduates to have relevant professional background.

Li Lei said, "I don't think your resume is a simple list. You should emphasize the aspects that the company may be interested in. In addition, you should try to pick a smiling photo. " "I will focus on my English resume. We can't simply translate Chinese resumes. Besides, we must be careful not to make grammatical mistakes. If this happens, the interviewer will definitely have a bad impression on you. Besides, what I want to say is a little trick. If we want to get a high hit rate on the resume, we should take the initiative to "talk" to the person who receives the resume, find out his similarities with ourselves, and make him deeply impressed with you. This can't be said to have many benefits, but it certainly won't hurt! " Ma Aiping tells her own experience.

Li Zhanshan

Regarding the cover making of resumes, Jiang believes that the cover of resumes must highlight the research direction or major related to the company background, and try not to write anything inappropriate. "For example, we are made of machinery. In fact, we are basically the same as the discipline and research direction of machinery and electronics, except that the general company will not be interested in writing' machinery manufacturing' on the cover. Later, we simply stopped writing about the research direction. Of course, there are also girls who can use their own life photos on the cover. In addition, resumes in English must be appropriate. I remember I used "aggressive" to express my enterprising spirit on my English resume. At that time, the interviewer said it was wrong. This incident tells me that some things are self-defeating. "

Like other graduates, these five graduates attach great importance to the hard-won "interview" opportunity. Moreover, each enterprise has stipulated different interview methods according to the characteristics of its own enterprise. For example, ge products focus on high-tech materials, pay more attention to graduates' majors, and like to use graduates with engineering backgrounds. Ge recruits mostly machinery, materials and chemistry, and asks some professional contents during the interview.

Ma aiping

Sun Shu gave an example about the interview: "The interview I experienced was divided into two rounds: every 1 1 applicant formed a discussion group, and the company gave a topic for discussion to test everyone's reaction and professional ability. The second round is a one-on-one interview, which is a sloppy test. My experience is that you must be prepared in advance before the interview. I recommend "500 Questions in Foreign Enterprise Interview" to you. I remember that I prepared 12 pages of answers, all in English. In the first round of discussion, we should first be very confident, but of course we should not be too arrogant. In addition, we must be careful not to grab other people's topics and not to interrupt others' speeches. This is respect for others. Besides, the statement should be simple and clear. They look at your ability to grasp, analyze and coordinate problems. At that time, we played a game to connect you with selling refrigerators to Eskimos. At that time, it was divided into two groups, one selling refrigerators and the other playing Eskimos. What I want to say is, you must pay attention to the details, such as cleaning the ground yourself after playing the game. These questions have nothing to do with the result. For a creative thinking, the company pays more attention to teamwork and innovation. "

Jiang said: "I have to deal with some basic issues during the interview, such as career planning and how to deal with people with different opinions." The other is what your project is doing and what principles are applied. The examiner is two Germans, so you should know more about the company, check the information online in advance and make it into English. "

Li Lei said, "Procter & Gamble; What should be done at every step of the interview is written in detail on the company's website. Just follow the process step by step. What I want to say is that we must strive for opportunities in the interview process. I can be said to be a real bully, and I will treat every interview as an experience. Secondly, dress, especially for a company like p & G, you must wear a suit and tie when interviewing in a foreign company. I think this is a respect for the company. Be sure to relax during the interview. I suggest you adapt to the environment there in advance. I remember I arrived fifteen minutes early. After that, I chatted with the people next to me very speculatively. I was already relaxed when the interviewer called me in.

Li Zhanshan, who applies for FAW, thinks he must be confident. "My confidence comes from my personal work experience. You can work directly without training, and there is no probation process. Most enterprises like graduates with practical experience.

Pay great attention to details during the interview. Ma Aiping said: "First, smile after entering the door, and then close the door gently. Don't think of it as the bedroom door is closed. Sit up straight, don't cross your legs like this, shake it from time to time. In addition, don't tamper with jewelry, pens and other items, which will only show your nervousness. Clothes are really important. Be sure to dress neatly, don't be too casual and don't wear too much makeup. After the interview, if the examiner asks you any questions, you should try not to ask' How did I do today?' This will only make the examiner feel that you are not confident. And I want to say to lesbians: Although there are many companies that don't have much demand for girls, you can still find a good job. You must be confident. You can apply for a job in a company where women are concentrated. For example, ge does not discriminate against women, accounting for 40%, while P & amp； G Six of the 10 graduates admitted by Harbin Institute of Technology this year are girls.

Ma Aiping warned the graduates: "My experience is: say' thank you' or' hope to see you soon' after the interview, and finally the examiner asks you: What questions do you have to ask? You can choose to ask some questions about' corporate cultural background' or' technical professionalism', and be careful not to ask them indiscriminately, so as not to embarrass the examiner. If you want to know the possibility of admission from the side, you can say,' I hope to see you again'. If you can get such an answer:' I believe we will meet', it means that the application is very promising.

In this regard, Li Zhanshan believes: "Interviewers are experienced, so they should pay attention to covering up their nervousness, remember that many words will be lost, and pay attention to sizing up the situation. Let the recruiter have something to say during the interview, avoid finishing, and pay attention to what he wants to hear from you. Whether it is successful or not, you can ask the interviewer for a business card and send an email afterwards to express your gratitude. You may be asked for details during the interview, so be sure to answer truthfully. "