What are the problems of the document management clerk in the interview?

Please introduce yourself? Why did you apply for this job? Why did you jump ship? How will you develop your expertise? What do you think is the most important thing to be a document manager? What do you think are the advantages and disadvantages of your application for this job? How are you going to overcome your disadvantages and give play to your advantages? What kind of leader do you want? What salary do you expect? And so on.

When answering questions, remember to focus on job requirements and combine your competitive advantages. Be concise and smart.

The above questions are common in interviews, and sometimes the unit will ask some professional questions according to the special needs of the post.

So you'd better study the recruitment information first. The following are some excerpts from my personal experience for your reference:

The following is an advertisement on the recruitment website (limited to space, only excerpts from job responsibilities and requirements):

Counter staff

1. Responsible for front desk reception and administrative affairs.

2. Assist the HR supervisor to arrange the interview.

Job requirements:

1. Have a certain sense of responsibility.

2. Do things methodically.

Step 3 be careful and patient

4. 18 ~ 26 years old, female, undergraduate (fresh graduate, manager management is preferred)

5. It is better to have a close address.

Through the recruitment advertisement of this company, five judgments can be drawn:

This is a small company. Because big companies have many employees.

2. The company is dissatisfied with the former clerk (this is the conclusion after comparing the position with other recruitment information at the front desk).

3. Undergraduate non-company employment requirements. (See point 4: Contradiction between age and education)

4. Basic information about the boss. Combined with the contradiction between previous education and age, it can be judged that this boss lacks the habit of checking, is over 35 years old and has a low education (please note that this person is probably your interviewer).

The last requirement shows that the unit is probably unwilling to pay the transportation subsidy and may often work overtime.

Therefore, in the interview, you can give targeted examples to illustrate the competitive advantages that enterprises are interested in:

In order to meet the needs of multi-functional positions in small companies, you can bring all your certificates with you during the interview, list your talents and arouse the interest of the company.

If you have excellent academic performance, you can list your grades and certificates. Prove your future attitude towards work through your attitude towards study.

If you have organizational experience, you can list the activities you have organized with teachers/class cadres. Show your communication and organizational skills, suggesting that you will be a good assistant. If you encounter some examples in the process of organization, some teachers don't notice them, but you notice them and take preventive measures quietly, and they will succeed. You can elaborate in the interview. As the boss may be a careless person, he needs a careful assistant. Your statement is likely to impress the other party.

If you have relevant work experience, you can list the difficulties encountered in your work and how to solve them. To reflect their ability to work. In the process of career guidance, it is often heard that some job seekers are worried that their work experience is too short or even has no relevant work experience. In fact, it is not necessary to have work experience, but if you lack relevant experience, you can talk about your work experience according to the requirements of the position you are applying for during the interview.

According to this job information, an interviewer replied, "I think the key to doing a good job at the front desk is to take the company's affairs as your own." During my internship in XX company, I was alone in the company for a while, and later I received a phone call from another company looking for the company's business manager. As the manager was not here, I left the name and contact number of the other party first, and then promised to give him an answer within an hour whether I could find it or not. After many twists and turns, I finally got the mobile phone number through the business manager's family. Afterwards, I learned that if we had contacted slowly, the big customer might have found another business. "This statement reflects the applicant's sense of responsibility, execution, communication skills and work initiative. Although her internship position was not the front desk at that time, in fact she didn't have much work experience. But the quality shown through this incident fully meets the standards of a front desk. In her speech, she also hinted at the "benefits" she brought to the enterprise, which was of course very moved.

Although there is no mention of job requirements at all, we still need to briefly explain our office automation application ability in the interview. Finally, tell the other person how long it will take you to get from home to the company (please think about why it is not your residence address).

Preview of common interview questions.

To put it bluntly, the interview is very simple, which is nothing more than examining whether the job seeker meets the job requirements. Generally speaking, the interview often starts from four aspects: self-introduction, personal experience, skill mastery and reasons for leaving, and examines the knowledge, skills and attitude of the applicant through a series of questions. If you have the conditions, you can find friends who have been engaged in recruitment or have certain interview experience and conduct mock interviews on some common interview questions. It's better to lose face in front of friends than in the interview. If you really can't find someone, it is equally effective to simulate an interview in front of the mirror.

Preparing well before the interview helps to eliminate nervousness, cultivate self-confidence and achieve success.

Here are two special reminders: first, self-introduction is often the first question in an interview, which is very important. If you are fully prepared, you will get twice the result with half the effort. Second, when answering questions, remember to have substance in words, be well-founded, be polite, be modest and prudent, and don't get carried away and talk big.

Analysis of Common Interview Questions

First, introduce yourself.

Generally speaking, an open-ended question will be asked in an enterprise interview to give job seekers a chance to introduce themselves freely. For example, "Why do you apply for this job", "Please introduce yourself", "What are your hobbies", "What do you think are the advantages and disadvantages of applying for this job", "How will you do this job well" and so on.

Answering such a question is like advertising yourself. There are two things to remember:

1, the answer should be closely related to the post responsibilities and requirements, as concise and objective as possible. Information unrelated to job requirements is just "noise" for enterprises. When you recommend yourself, you should be focused and concise. Just like watching an advertisement, you can only remember one slogan and one or two minutes of self-introduction, and the interviewer can only remember one or two characteristics of you. When introducing yourself, objective facts are more credible than rhetoric. For example, "I analyzed the recruitment information of your company. From …, I can see that you want to recruit … (job requirements) and I … (own advantages). My goal is ... (career planning), and your company is just ... (company needs) "; "Your introduction just now reminds me of a work experience ..."

2. Introduce yourself. Don't completely repeat the contents of your resume. The interviewer was looking at your resume during the interview. What's the point of repeating? I suggest you introduce your name, school and major in 20 seconds at most. Then the conversation turned to one's own advantages or strengths. Be sure to arouse the interviewer's goodwill or at least interest in you in the shortest time. "My name is XXX, I come from XX school, majoring in XX, and graduated from undergraduate (junior college). In addition to the introduction you saw on my resume, I want to talk about my major in XXX. My biggest feature is ... (taking the job requirements as an example) ".

Second, doubt (challenging question).

Enterprises often examine the emotional intelligence of candidates by asking questions suddenly: "We think you are too young/too old for this job, what do you think"; Tell me about your shortcomings, okay? "What do you think you lack when applying for this job"; "Your major is not right. Why should we hire you?" And so on.

It should be pointed out that since the company has an interview, it is an affirmation of the resume itself. Sudden questioning is to hope that the applicant will state the reasons and refute. So when you answer, you must be calm, avoid being emotional and tit-for-tat, so as not to cause the interviewer's disgust.

We might as well start with some euphemistic words, such as "there is some truth in what you say, but not all of it". Pay attention to the evidence when stating reasons. "After reading your advertisement, I found that what you value most is ... and I ... (hard work, proof of performance)"; "In fact, the criterion for judging whether a person is suitable for work is not age, but experience. I used to ... "; "I won't say that my shortcoming is that I work too hard and don't pay attention to rest (laugh, ease the interview atmosphere). My biggest weakness is that I will be extremely nervous when facing senior managers, and sometimes I will even be incoherent or even aphasia. If you don't make mistakes, you will blush and heartbeat. I guess this is a continuation of the school teacher's phobia (pay attention to the last sentence, enough for the interviewer to forgive you this shortcoming) ".

Mature enterprises attach importance to experience and ability when employing people. There are many examples of successful applicants who are not qualified professionally. It is especially suggested that students and friends who have not graduated should set their future work goals as soon as possible, make reasonable plans, look for internship opportunities in a targeted manner, actively participate in group activities, and accumulate "capital" for future applications.

To answer challenging questions, sometimes you can change your mind and avoid contradictions skillfully. For example, when talking about your own shortcomings, you can focus on the efforts you are making to overcome these shortcomings and draw out your own advantages through these shortcomings. "I feel that I lack the courage to say' no', and sometimes it is a bit abusive. It's been like this since the internship. Even if I am overloaded, I will still agree to other people's requirements, whether it is my boss or my peers. And I am a person who can't sleep at all, so I have to burn the midnight oil often to get things done. And others found that I can finish the task every time, thought I had spare capacity, and then gave me a new task ... "

Finally, give an example of clever use of empathy for readers' reference: "You said that the goal in the next five years is department heads, didn't that crowd out my position?" How dare I use you? "A job seeker replied," My excellent work proves your ability to choose people and know people. By the time I became a supervisor, you should have been promoted to the position of manager because of what we have achieved for you. "

Third, the trap problem.

Trap questions sometimes put job seekers in a specific background: "Through your resume, we found that you have a solid professional foundation and rich experience. Here is a' case', please express your views. " Before Kan Kan talks, I suggest being modest: "I know a little, but I'm not proficient. We can discuss it together." . Leave some room for yourself.

Sometimes companies will ask, "Look at your resume, many companies should look for you." "Do you get along well with your former colleagues? Do you often keep in touch? " "Can I get the information of the previous company (or what the customer can bring)?" "Do you think the previous leaders were fair to you?" And so on. Simply answering "yes" or "no", "good" or "bad", "yes" or "no", "fair" or "unfair" can hardly satisfy the interviewer completely. When answering this trap question, you might as well play "Tai Chi". For example: "Maybe I can find a job with a higher salary, but the development prospect of your company is what I value most. I think it is most important to cherish what I have. What do you think? " ; "Everything can't be absolutely fair. Only by seizing the opportunity and making achievements in the work can we really get attention. I feel that your company's work is more conducive to giving play to my strengths, so I am full of confidence in this job. " When answering a question, don't turn the answer into a complaint, especially the fault of the former unit or colleague. Instead of sympathy, the interviewer will stay at a respectful distance from others and even have doubts about the candidate's character.

The trap problem also has an obvious sign-"hope". As long as the word is used in a question, it is often a trap question. For example, "What kind of leader do you want", "What kind of environment do you want to work in" and "How much salary do you want". Please note that leadership, environment and salary are not your decisions. Inexperienced job seekers often misunderstand this trap as an opportunity to speak freely. In the face of such problems, the most important thing is to keep a clear head and never be carried away by the respectful attitude of enterprises. "I don't think leadership is my choice. What I can do is to adjust myself to the leadership and give full play to the maximum efficiency of the organization. I once had a leader ... "; "I hope to work in a challenging environment from time to time, because there will be challenges before I can improve. However, in daily work, every colleague's environment and opportunities are the same. If you want to stand out from the crowd, you should take the initiative to look for challenges, such as actively helping your colleagues and actively studying ... "; I believe that a formal enterprise like your company must have its own perfect salary system. I wonder if you can introduce me (kick the ball back to the other side).

Fourth, the reasons for job-hopping and career change.

The reasons for job-hopping and career change are often asked in interviews. The purpose of enterprises is to judge the stability of candidates. The high turnover rate of employees will affect organizational stability, reduce organizational efficiency and increase expenses (recruitment and training). Therefore, impulsive and hasty job seekers are unpopular.

Among the reasons for job-hopping, address relocation, sexual harassment and office romance are acceptable reasons for enterprises; Answering that the position of the former company stifled the friends of personal development, it is best to explain your career plan and the reasons why the new company is suitable for personal development; Answer friends whose wages are not enough for living expenses, and pay attention to whether they are frugal and whether their new jobs can meet the demand; Disagreement with leaders, exclusion, postgraduate entrance examination and blind pursuit of high salary are the last answers that enterprises want to hear.

As for the reasons for changing careers, what companies want to hear is not only career planning, but also their efforts to change careers. "The professional market I have studied is not enough, and it is difficult to compete with others with my school and professional achievements. Fortunately, I am very interested in computers, so I decided to use my interest to find another way. At school, I got ... self-taught ... software. In order to apply for this job, I also ... "

5. Group interview.

If many people apply for the same position, in order to improve efficiency, the unit will adopt a group interview method. Through games, group discussions and other forms, observe the performance of candidates and judge whether they are competent.

A well-known IT enterprise recruits customer service in the form of group discussion. After self-introduction and discussion, the applicant was asked to evaluate the performance of himself and others.

We know that the most important thing to do a good job in customer service is to be good at listening and communicating. In order to make others accept their own views calmly, you should first repeat the main points and contents elaborated by the other party, so that everyone can know what he means, then gently point out contradictions, ask questions, cause thinking, and then further put forward your own views. For example, "After listening to each other's introduction just now, I think his main competitive advantage is that he proves his work experience through the example of …". Customer service has … requirements, and I think it would be better if he could explain it with some examples in …. I am ... explaining that I have adopted ... for the most important requirement of listening and communication skills in customer service, which is more reasonable ... "

It is most important to analyze the recruitment information in advance for group interviews. Thoroughly understand the job quality requirements and express yourself properly in the interview.