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General situation of Wenzhou administrative examination and approval service center

As the largest comprehensive platform for examination and approval services in Wenzhou, "Center" undertakes the responsibilities of standardizing examination and approval behavior, facilitating people's affairs, providing quality products and creating a good development environment. Existing municipal development and reform (price), economy and trade, science and technology, safety supervision, foreign trade, public security and fire fighting, traffic police, public security, finance, local tax, national tax, people's bank, industry and commerce, construction, land and resources, planning, housing management, municipal gardens, environmental protection, health, civil air defense, forestry, tobacco monopoly, quality supervision, culture, radio and television (press and publication) and water conservancy. Mobile and other 36 departments (units), 10 intermediaries and banks, 5 1 window, 652 service projects, nearly 240 staff stationed in the center. In 2009, the number of cases handled reached 2005438+00000. By integrating approval resources and innovating approval methods, the center has formed three major approval processes: market access, investment project approval and "one-stop" service for investment projects.

In terms of operation management, the Center takes "sincere service, high efficiency and convenience" as its service brand, and implements the management of "six publicity" of examination and approval items (examination and approval contents, examination and approval basis, application materials, working procedures, commitment time limit and charging standard) and "six items" of examination and approval items (namely, office items, commitment items, contact items, supplementary items, submission items and rejection items). The online examination and approval project of "Center" was completed and put into use on June, 2006 +0 1, and the portal website was opened, which has the functions of online consultation, inquiry, complaint, pre-trial, declaration, form download and information disclosure. In 2008, it realized the networking with the province's electronic monitoring system, which played a convenient role for enterprises and the masses as well as supervision. At present, the "Center" is aiming at building an efficient service platform, fully implementing various regulatory measures, further introducing measures to speed up convenience, actively promoting the construction of brand windows, and reshaping the new image of a service-oriented government. In June, 2008, it was named as "Zhejiang Demonstration Administrative Service Center" by the provincial government, and in June, 2065, it was named as "a typical unit of efficiency construction, innovation, competition and priority in the whole province" by the provincial commission for discipline inspection at 438+00. From 2005 to 2009, it was continuously rated as a civilized unit in the whole city (once every two years) and an advanced unit of administrative examination and approval service in Wenzhou (until 2009).