What are the requirements for automobile sales?

First of all, you can be sure that your age is not a problem. You are 21 years old, and your education is at least high school or above. Even if you don't go to school, you have been working for several years. You have rich work experience and can adapt to the working environment quickly, which is still beneficial.

professional knowledge of automobile sales: first of all, you have to be familiar with the car brands you are interviewing for

approximate prices

your understanding of the current automobile sales situation

marketing strategy

the brand's position in the market

the current situation of competitors, etc.

I think professional knowledge is more important than service attitude

After all, you need to know something about the industry

.

the whole process of automobile sales is as follows: it can be divided into nine processes of automobile sales! ~1. Customer development 2. Reception 3. Consultation 4. Product introduction 5. Test drive 6. Negotiation 7. Deal 8. Delivery 9. Tracking

The nine processes are cyclical

Tracking and retaining customers will bring you new intentional customers

and then start from the customer development process.

commission calculation is determined according to the system of each 4S shop, but it is roughly as follows:

commission for business reception post

(1) commission for normal maintenance output value:

commission = actual collection amount of normal maintenance statement in the current month+actual payment of SGM claim in the current month+maintenance amount of accident vehicle (including owner's own payment)

commission calculation method: output value ×.5%×

the turnover of fine products is calculated according to the paid-in amount, and the sales of fine products can not be less than 2% discount, and the fine products sold at 2% discount are not counted as commission.

calculation method of personal commission:

personal commission =

(output value commission+quality commission) × personal coefficient/total coefficient of business group

Description of business reception post commission:

(1) Business reception commission will be affected by CSI of the current month. If the customer complaints caused by the business reception due to work mistakes or service attitude are true (subject to the customer complaint form provided by the customer service department and the statistics of the front desk supervisor):

the number of complaints

the first time

the second time

the third time

the percentage of total commission deduction is

5%

2%

5%

. No penalty will be deducted if the assessment score is higher than 96 points, and 1% of the total commission will be deducted if the assessment score is lower than 96 points.

(3) the settlement amount shall be subject to the settlement date of the current month, and the unsettled amount of the current month shall be included in the output value of the next month; The output value of the accident vehicle is calculated based on the amount of the vehicle that leaves the factory in the current month, and the vehicle with the amount that has not been audited is included in the output value of the next month

(4) The output value target and the sub-target of the pick-up platform are determined in the previous month and signed by the business reception.

(5) The business group receives commission according to the coefficient, and the specific coefficients are as follows:

post

business reception

business reception assistant

commission coefficient

.4

.1

It is not necessary to receive customers in a 4S shop.

the way to find customers (personal opinion): use convenient and comprehensive network promotion to form a stable cooperative relationship with individual car websites.

I wish you success!